Academy Return Policy

Academy Return Policy 2024 | Sports Items Easy Refunds

Not satisfied with your purchase from Academy? Academy Return Policy provides flexible returns timeframe for its customers. You have 60 days to return your items online or in-store to Academy from the date of purchase or delivery. Returns can be made with or without receipts. Academy has the right to limit the returns or exchanges.

Academy Return Policy without Receipt:

If you do not have an original sales receipt, Academy will help to verify your purchase if you made it with a credit or debit card. You will be issued a refund if your purchase gets verified. The refund will be issued in original form.

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You can even get an exchange of your merchandise. You will be given a merchandise credit for your merchandise of the lowest price in the last 90 days or an exchange for it if the purchase doesn’t get verified. Make sure to bring your valid government-issued ID if you want to make a return without the receipt according to Academy Return Policy.

Details about Academy Returns:

InformationDetails
WebsiteAcademy
Return Period60 Days
Refund MethodOriginal Payment Method
Return MediumsOnline, In-Store
Phone Support1-888-922-2336
Email[email protected]

Conditions of Academy Return Policy: 

The following are the return conditions at the Academy:

  • The items must be resalable.
  • The item should not be used and unworn.
  • Item must be in original packaging.
  • Items must contain all the accessories, parts, and paperwork.
  • You must bring a valid government ID if you don’t have a receipt.
Academy Sports Returns

Academy Refund Policy:

You will receive a refund for an item within 60 days. The refunds will be made in the original payment form within 60 days. If you bring your receipt, you will receive the refund in its original form. The refunds will be made in merchandise credit if you do not have a receipt.

  • Cash refunds are issued for cash and check purchases.
  • The credit amount is issued back to credit cards.
  • Merchandise credit is issued to PayPal and Apple Pay purchases.
  • Merchandise credit is issued for gift card purchases.
  • Merchandise credit is issued for returns without a packing slip or receipt.

Academy Exchange Policy:

You will receive an exchange for an item within 60 days. You can get an exchange with or without a receipt. If you do not bring the receipt, you must bring your valid government ID to get an exchange if you bring the item in its original packaging containing all the accessories, parts, and paperwork. 

Academy Return Exceptions:

The following is the return exceptions at Academy:

  • Firearms
  • Ammunition
  • Shooting Accessories
  • Bows and Cross-Bows
  • Canoes, Kayaks, Boats
  • Trailers that require a Manufacturer’s Statement of Origin (MSO)
  • Outboard Motors
  • Gasoline-powered Items
  • Baseball & Softball Bats
  • Software
  • Gift Cards

Methods to Return to Academy Sports:

The returns at Academy can be made in two ways, i.e., online and in-store.

Academy Return Policy Online:

You must go to Academy website to return your items purchased online. Find your purchase by entering your order number and email and clicking on “View Purchase Details”. If you have an account, sign in to your purchase history.

You can return your items to Academy by any courier you choose. You will receive the refund in the original form of payment. You must have a valid receipt for the online return process. You can mail it to the following address:

Academy Address

Academy Returns Center
1549 Primewest Parkway, Katy, TX 77449

Fill in the required information on the packaging slip and include it in the package. You will be issued once your refund has been checked and inspected. 

Academy In-stores Returns:

You can return your items to Academy within 60 days period from the date of purchase or delivery. You can return the online purchase and in-store purchases to Academy stores. You can bring the receipt with you when returning the items. You can get the receipt from the Order Status section. You will receive a full refund of the purchase unless there are some other charges you paid for when purchasing the item online. You can even get an exchange for the item.

Academy Sports Return Policy without Receipt

If you do not have an original sales receipt, Academy will help verify your purchase if you made it with a credit or debit card. You will be issued a refund if your purchase is verified. The refund will be issued in its original form. You can even get an exchange for your merchandise. You will be given a merchandise credit for your merchandise at the lowest price in the last 90 days or an exchange for it if the purchase doesn’t get verified. Make sure to bring your valid government-issued ID if you want to make a return without a receipt. 

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Academy Delivery and Shipping Policy:

You need to sign in to your Academy account to get a free shipping and delivery service only if you order above $25, excluding the applicable taxes. You can also add a discount for shipping if it is available. Academy also offers Expedited 2-day and 1-day shipping options. Academy does not offer to ship to states like California, Alaska, Hawaii, or U.S. territories like Puerto Rico. The Academy does not provide shipping outside of the United States.

Academy Gift Card Policy:

Academy offers gift cards as well as physical gift cards. You can purchase the gift cards online, which will be emailed to you. In case of gift cards are lost or stolen, Academy will not be responsible for them and won’t replace them with another card.

Academy gift cards do not have an expiration date. They are not allowed to be resold. Gift cards at Academy are treated the same way as cash. Physical gift cards can be purchased online and in-store as well. You can check the gift card balance by entering the number and PIN code of it.

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Academy Price Adjustments:

The items are eligible for price adjustments within 14 business days of the days on your original sales receipt. If your items meet the requirements, Academy would be happy to help you with price adjustments. Clearance items or items purchased during the timed events are eligible for price adjustments. Make sure to bring the original sales receipt. 

Academy Order Cancellation Policy:

Academy starts processing your orders as soon as you submit them, so you have very little time to cancel your placed order. You can cancel or modify your order after placing them on the Academy’s website. Although, there is no guarantee for the time limit. You can follow these steps to cancel your order:

  • Head to “Track Order & Purchases”.
  • Look for the current status of the order.
  • Ensure you use the email you used while placing your orders, including the order number.
  • Enter this information in the required fields.
  • Click on “View Purchase Details”.
  • Check if your items are eligible for modifications or cancellations.

If you cannot cancel your order, you can return it using the Academy’s return policy. You can read the return policy given above in the article.

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Academy Store Timings:

You can go to the Store Locator on the Academy website to learn about the store hours and location of the nearest Academy store to you.

Academy Contact Details:

You can contact the Academy Customer Service team at 1-888-922-2336. You can also have a live chat with a team member on the webpage. You can also send an email to [email protected].

FAQs:

You must return your items within 60 days for refunds or exchanges.

Yes, you can get a refund without a receipt if you bring your valid government ID.

You can return your online purchases to stores and as well as online via mail as mentioned in Academy Return Policy.

Yes, you can cancel your orders by going to “Orders & Purchases”. Although you have a short cancellation period.

The refunds are issued in the original method of payment or merchandise credit.

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