Gucci is a high-end Italian brand offering luxurious products. Gucci’s merchandise is expensive, so you should learn about the Gucci Return Policy before purchasing. If you want to return your products to Gucci, follow the guidelines in this article.
Gucci Return Policy
As per the return policy, the items can be returned online via mail or in-store. The products bought online from Gucci.com can be returned within 30 days. However, the return time would be 14 days if you purchased from a Gucci store. Beauty products purchased online and in-store have a return time of only ten days.
Details About Gucci Returns
|30 Days (10 days for beauty products)
|7-10 Business Days
|Unused, Not worn, Undamaged, Labels intact
|Online (via mail), In-store
|+1-877-482-2430 Monday-Saturday: 9:00 AM – 12:00 AM (EST)
Sunday: 9:00 AM – 10:00 PM (EST)
|Monday-Saturday: 9:00 AM – 11:00 PM (EST)
Sunday: 10:00 AM – 8:00 PM (EST)
|Email at their website
Also Read: WEST ELM RETURN POLICY
Gucci Refund Policy
Getting a refund from Gucci takes 7–10 days. You will receive a confirmation email from Gucci once the amount has been credited to your account. You will get a refund in the payment method you used while purchasing. There will be no refund for the shipping charges paid while purchasing. Refunds can be made through Visa, AMEX, or MasterCard.
Gucci Guilty for Men 3.0 oz Eau de Parfum Spray
Gucci Flora Gorgeous Gardenia for Women
Gucci Guilty Black by Gucci for Men 3.0 oz
Gucci Exchange policy
Gucci provides an exchange policy for their specific products. The time frame for exchanging products bought online is 30 days; in-store items take 14 days. For further details, contact Gucci Client Advisors at +1-877-482-2430. The exchanges can be made if only the merchandise is available.
Gucci Return Policy Applicable Products List
The products on which the return policy is applicable are:
Ways/Process to refund a purchased product
The products can be returned and refunded by going in-store or returning them online via mail.
Via Online services
To return your order online:
Gucci will only be responsible if the return gets lost, damaged, or handled before reaching the warehouse.
Also Read: LOUIS VUITTON RETURN POLICY
Via physical stores
To return the products in-store:
Purchases made using Amazon Pay, Affirm, PayPal, and 4Gift can also be returned to the store. This policy doesn’t apply to department stores or Gucci outlet stores.
Gucci Return Exceptions
Except for the following, Gucci return policy is applicable:
Conditions: On which return policy is applicable
The conditions on which you can return products are:
Is the return policy applicable to Gift items?
Gift items purchased from Gucci can be returned, but the refund will be sent back to the original payment card used for the transaction. Gucci doesn’t offer exchanges currently.
How much time will it take to initiate a refund request?
Remember, the return gets processed at the warehouse, so it will take 7–10 business days for a refund after your product gets processed at the warehouse.
Gucci GG 0010 S- 001 BLACK/GREY Sunglasses
Gucci Geometric Sunglasses Black/Gold
Gucci GG0632SA Black One Size
Who pays the return shipping fee?
Gucci will pay for all the prepaid shipping labels to return the products.
GUCCI Return Products with Receipt
If you are going to return your products to Gucci in-store, you will require a receipt as proof of purchase.
Returning Items without a Receipt
To return your products, you’ll need a receipt for them. Otherwise, returning your product will take a lot of work. If you return your online order to a store, bring the printed invoice you received in the confirmation email.
Timeframe for receiving the exchanged product
You have 30 days to exchange the Gucci products and 14 days for an in-store exchange. For further assistance, don’t hesitate to contact Client Advisors at +1-877-482-2430.
In short, Gucci return policy differs between online and in-store transactions. Online transactions have a 30-day refund period, whereas in-store purchases have a 14-day return period. All you need is your new item and evidence of receipt. There are some exceptions to both in-store and internet refunds that you should be aware of. You can also return internet items to outlets in person.