Louis Vuitton Return Policy

Louis Vuitton Return Policy 2025 | Rules, Conditions & FAQs

Louis Vuitton’s Flexible Return Policy Offers Customers Peace of Mind with Extended Timeframe and Easy Procedures Louis Vuitton is one of the world’s most famous fashion brands, offering many items, including handbags, shoes, cosmetics, watches, clothing, and accessories. As Per the Louis Vuitton Return Policy, you must return the purchased item within 30 days.

The article should be in its original condition, along with its actual billing and receipts, and the purchased item should not be damaged. The tags and leaflets should be attached to the product purchased and returned in the same box you received.

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Return Peried

30 Days

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Exchange Time

30 Days

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Refund Process

10-14 Days

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Shipping FEE

Non-refundable

Suggested For You Dior Return Policy

Details About Louis Vuitton Returns:

InformationDetails
WebsiteLouis Vuitton
Return Policy Days30 days
Refund Period10-14 days
Exchange Policy Days30 days
RequirementsReceipt, unused items, original packaging 
MediumsOnline, In-store
Customer Care Service866.884.8866
Representatives AvailableChoose your country at website
EmailEmail at their website

Louis Vuitton Exchange Policy:

Louis Vuitton’s exchange policy states you should exchange the purchased item within 30 days with its original receipt. You can exchange the item either through stores or online., you can exchange the purchased item by contacting Client Advisors if it’s an online purchase.

They guide the customers on the proper way of exchanging the product. However, you can exchange the purchased item for another item of the same value. You cannot exchange it for another product of higher value. 

When the product is delivered for exchange, it goes through a quality check. If the Quality Service team approves the purchased item, it proceeds with the exchange process.

Also Read: HOMEGOODS RETURN POLICY

Conditions for Returns

  • Items must be in perfect, saleable condition.
  • Returns must be made within 30 days of purchase.
  • Original packaging, receipts, and documentation must be provided.
  • Items must be purchased from official Louis Vuitton stores or online store.
  • Personalized, engraved, or made-to-order items are not eligible for return.

Louis Vuitton Refund Policy:

If the purchased item does not fit your style and you want to make a refund, do it within 30 days. Louis Vuitton offers a complete refund within 30 days. Ensure that you only return the items that haven’t been used and are unopened.

The store might need your order number and the original receipt. After the quality check of the product, it takes approximately two weeks for the refund process. You will receive the refund in the same method of payment with which you purchased the item.

Louis Vuitton Refund Time:

As per the Louis Vuitton return policy, it takes 10–14 business days to complete the refund process if you request a refund for a purchased item. Even if you refund your purchased item in-store, it will take 14 days.

Louis Vuitton Return Policy During Holidays:

Louis Vuitton has a unique return policy in place for the holiday season. Regardless of the date of purchase, any item bought between November 1st and December 25th can be returned until January 31st of the following year. However, the item must be in its original condition as at the time of purchase, and the original receipt must be provided in order to be eligible for a return. These guidelines apply uniformly to all items sold during the holiday season.

Louis Vuitton Return Policy without Receipt:

If you lose your receipt, there is no need to worry, as Louis Vuitton still offers returns and exchanges for the purchased items if the receipt is lost. But the process will be different, as the store will verify the purchase from their history. They may ask about your name and address, as this information is taken while placing your order online or in-store.

If you have purchased in-store, they will ask for your credit card and track its history to confirm the purchase. But if you bought it from the Louis Vuitton website, the team will ask for your order number to verify whether it’s true.

 Louis Vuitton Return Methods:

Online

  • Register Your Return: Log into your My LV account or call Client Services.
  • Prepare the Item: Ensure it is in its original packaging with the invoice.
  • Attach Pre-Paid Label: Use the provided return label and securely seal the package.
  • Ship the Package: Drop it off at a UPS store or pick-up location.
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Over the phone

You can make return arrangements over the phone by calling Client Services at +1300 582 827. Tell them you want to make a return request. Confirm it by receiving an email from the company. You can choose either complimentary shipping or any shipping facility of your choice. Please pack your parcel with its receipts, labels, leaflets, and accessories, and seal it accordingly.

In-store

Visit a Freestanding Store: Return the item in the country of purchase. Exchange the Item: Available in freestanding stores, except in specific countries. Department Store Purchases: Must be refunded or exchanged at the same store. Ensure Item Condition: Product must be in perfect, saleable condition with all original documents. Customers who bought a product online can return it through the following methods:

Also Read: VUORI RETURN POLICY

Louis Vuitton Return Exceptions:

  • Personalized, engraved, and made-to-order items cannot be returned or exchanged.
  • High jewelry and high watches are final sale and not eligible for returns.
  • Sanitary products, including mask covers, cannot be returned for health reasons.
  • Items not in their original condition or missing original documentation are ineligible for returns.

How to Return a Louis Vuitton Product?

Make sure that if you want to return a purchased item, you do it within a 30-day timeframe. After that, Louis Vuitton would not refund or exchange under any condition. You can return the purchased item by contacting Customer Care Representatives through their official website or visiting a nearby store.

Check if you have put everything in the parcel, including the leaflets, labels, accessories, and receipts. Make sure to pack the product correctly before sealing it accordingly.

How to Return Damaged Items at Louis Vuitton?

If you get LV merchandise that bears any imperfections, you can barter it with its substitute or receive store credit if a replacement isn’t available. Louis Vuitton delights in the extraordinary artisanship of its products and takes malfunctions seriously to maintain its notoriety. Therefore, if your purchased item is flawed, talk to their Client Advisors.

If you purchased from the website, contact their customer service via phone, email, or by visiting in-store, and they will rectify your condition. 

Tips for Making Louis Vuitton Returns:

Louis Vuitton’s policy states you should return a purchased item within 30 days. According to their website;

  • Complimentary exchanges and returns within 30 days.
  • The purchased item must be impeccable and in a condition to put back in the final sale items.
  • Item must be in its original packaging. 
  • Personalized items, i.e., My LV Heritage, My LV Tour, engraved products, customized items, high-end watches and jewelry, and hot-stamped products, will not be qualified for exchanges and returns.
  • Due to sanitary reasons, mask covers and swimsuits are non-returnable and non-exchangeable.

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FAQs:

Are personalized products eligible for return or exchange?

No, personalized or engraved items, as well as made-to-order products, cannot be returned or exchanged.

Can I exchange my item in any country?

No, exchanges must be within the same country of purchase.

How are refunds processed?

Refunds are issued in the same currency and form of payment as the original purchase.

Conclusion:

Louis Vuitton offers a comprehensive return and exchange policy, ensuring customers can shop with confidence. By following the step-by-step guide outlined above, you can easily return or exchange your purchase while complying with the brand’s policy. If you have additional questions, contact Louis Vuitton Client Services for personalized assistance.

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