Louis Vuitton Return Policy

Louis Vuitton Return Policy 2024 [Exclusive] | Step by Step Guide

Louis Vuitton’s Flexible Return Policy Offers Customers Peace of Mind with Extended Timeframe and Easy Procedures

What is Louis Vuitton Return Policy?

Louis Vuitton is one of the world’s most famous fashion brands, offering many items, including handbags, shoes, cosmetics, watches, clothing, and accessories. Per the Louis Vuitton Return Policy, you must return the purchased item within 30 days.

The article should be in its original condition, along with its actual billing and receipts, and the purchased item should not be damaged. The tags and leaflets should be attached to the product purchased and returned in the same box you received.

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Details About Louis Vuitton Returns:

WebsiteLouis Vuitton
Return Policy Days30 days
Refund Period10-14 days
Exchange Policy Days30 days
RequirementsReceipt, unused items, original packaging 
MediumsOnline, In-store
Customer Care Service888-884-8866
Representatives AvailableChoose your country at website
EmailEmail at their website

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Louis Vuitton Exchange Policy:

Louis Vuitton’s exchange policy states you should exchange the purchased item within 30 days with its original receipt. You can exchange the item either through stores or online., you can exchange the purchased item by contacting Client Advisors if it’s an online purchase.

They guide the customers on the proper way of exchanging the product. However, you can exchange the purchased item for another item of the same value. You cannot exchange it for another product of higher value. 

When the product is delivered for exchange, it goes through a quality check. If the Quality Service team approves the purchased item, it proceeds with the exchange process.


 Louis Vuitton Refund Policy:

If the purchased item does not fit your style and you want to make a refund, do it within 30 days. Louis Vuitton offers a complete refund within 30 days. Ensure that you only return the items that haven’t been used and are unopened.

The store might need your order number and the original receipt. After the quality check of the product, it takes approximately two weeks for the refund process. You will receive the refund in the same method of payment with which you purchased the item.

Louis Vuitton Returns

How to Return Louis Vuitton Online?

You can return the purchased item by going to their website and following the steps given below:

  • Go to your ‘My LV’ account.
  • Navigate to ‘My Orders’.
  • Search for the item you want to return.
  • Click on ‘Request Return’.
  • The website will provide you with a return label.

Louis Vuitton Refund Time:

As per the Louis Vuitton return policy, it takes 10–14 business days to complete the refund process if you request a refund for a purchased item. Even if you refund your purchased item in-store, it will take 14 days.

Louis Vuitton Return Policy During Holidays:

Louis Vuitton has a unique return policy in place for the holiday season. Regardless of the date of purchase, any item bought between November 1st and December 25th can be returned until January 31st of the following year. However, the item must be in its original condition as at the time of purchase, and the original receipt must be provided in order to be eligible for a return. These guidelines apply uniformly to all items sold during the holiday season.

Louis Vuitton Return Policy without Receipt:

If you lose your receipt, there is no need to worry, as Louis Vuitton still offers returns and exchanges for the purchased items if the receipt is lost. But the process will be different, as the store will verify the purchase from their history. They may ask about your name and address, as this information is taken while placing your order online or in-store.

If you have purchased in-store, they will ask for your credit card and track its history to confirm the purchase. But if you bought it from the Louis Vuitton website, the team will ask for your order number to verify whether it’s true.

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 Louis Vuitton Return Methods:


You can return the Louis Vuitton items while using their website. Visit their official website. Go to your ‘My LV’ account. Navigate to orders made by you by clicking on ‘My Orders’. Search for the item you want to return and click ‘Request Return’. The website will provide you with a return label. After requesting a return, drop off your parcel at your courier service.

Over the phone

You can make return arrangements over the phone by calling Client Services at +1300 582 827. Tell them you want to make a return request. Confirm it by receiving an email from the company. You can choose either complimentary shipping or any shipping facility of your choice. Please pack your parcel with its receipts, labels, leaflets, and accessories, and seal it accordingly.


Louis Vuitton’s policy allows customers to return the purchased item, i.e., fragrances, cosmetics, watches, and jewelry. You can also return the purchased item by visiting the nearby Louis Vuitton store, provided it’s in the same country. Although not all stores offer this facility, you might want to call their Client Advisors before visiting the store.


Louis Vuitton Return Exceptions:

Exception of Louis Vuitton Return Policy

You must return any purchased item within the 30-day return period. Furthermore, you cannot return any personalized items such as My LV World Tour, My LV Heritage, customized sneakers, engraved products, masks, swimwear, hot-stamped products, high jewelry, and high watches. Louis Vuitton will not take any used product back.

How to Return a Louis Vuitton Product?

Make sure that if you want to return a purchased item, you do it within a 30-day timeframe. After that, Louis Vuitton would not refund or exchange under any condition. You can return the purchased item by contacting Customer Care Representatives through their official website or visiting a nearby store.

Check if you have put everything in the parcel, including the leaflets, labels, accessories, and receipts. Make sure to pack the product correctly before sealing it accordingly.

How to Return Damaged Items at Louis Vuitton?

If you get LV merchandise that bears any imperfections, you can barter it with its substitute or receive store credit if a replacement isn’t available. Louis Vuitton delights in the extraordinary artisanship of its products and takes malfunctions seriously to maintain its notoriety. Therefore, if your purchased item is flawed, talk to their Client Advisors.

If you purchased from the website, contact their customer service via phone, email, or by visiting in-store, and they will rectify your condition. 

Tips for Making Louis Vuitton Returns:

Louis Vuitton’s policy states you should return a purchased item within 30 days. According to their website;

  • Complimentary exchanges and returns within 30 days.
  • The purchased item must be impeccable and in a condition to put back in the final sale items.
  • Item must be in its original packaging. 
  • Personalized items, i.e., My LV Heritage, My LV Tour, engraved products, customized items, high-end watches and jewelry, and hot-stamped products, will not be qualified for exchanges and returns.
  • Due to sanitary reasons, mask covers and swimsuits are non-returnable and non-exchangeable.

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LV’s policy says that after 30 days, there would be no returns. However, if it’s a day or two later, you can probably talk to the Sales Associates and explain your situation. 

The policy is quite stringent, requiring that returned items be in “flawless” condition. It should contain all original receipts, certifications, and leaflets. Louis Vuitton will turn down any product for a refund that exhibits signs of wear and tear or lacks perfect condition.

Yes, you can return a Louis Vuitton product to a different store provided it’s in the same country, you have all the required billing receipts, and the item is in perfect condition.

Concession stores are not Louis Vuitton’s leading stores; instead, Louis Vuitton operates within another brand or store. The return policy may differ from store to store. For example, you cannot return your purchased items at Nordstrom. If you get it from the UK’s Harrods, you have 14 days to return the purchased item.

It takes 10–14 days for Louis Vuitton to process a refund. After the quality check, Louis Vuitton sends the refunded amount to the same mode of payment you used.

If you want to return the purchased products, they should be unopened or used. Fragrances must still have their sticker seals in place.

Louis Vuitton provides complete refunds for returns that are finalized within 30 days.

You must return a Louis Vuitton item with its original packaging box. If you purchased the product with the box, it’s necessary to return it. But if you ordered without the box, it can be returned, provided you have all the official documents.

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