Vuori RETURN POLICY

Vuori Return Policy [UPDATED] 2024 | Detailed Process and Tricks

Vuori Return Policy provides a 120-days (4 months) return offer with a full refund. The returns can be made both online and in-store. The purchased items should be in their original form and packaging, along with the receipt. Vuori is a Southern California-based company that produces activewear for both men and women.

Does Vuori Give Free Returns?

Vuori offers the free return of purchased items for its consumers. The consumers can avail of free returns for the clothing bought online from the Vuori website by building a return label which is free with the order number/email address or PO Box address.

Brief Details about Vuori Returns:

InformationDetails
WebsiteVuori Clothing
Return Policy 120 days
Store TimingsMonday to Saturday -10 AM to 9 PM
Sundays – 11 AM to 6 PM
RequirementsReceipt, unused items, packaging labels
MediumsOnline, In-store
Support HoursMonday-Friday: 9 AM-5 PM PST
Phone SupportMonday-Friday: 8 AM-5 PM PST
Customer Care +1-844-880-5355
Email[email protected]

What are the Conditions of the Vuori Return Policy?

The terms and conditions stated by Vuori are as follows. Customers should meet the mentioned criteria before asking for refunds:

  • The purchased products should be returned within a period of 120-days.
  • Customers should have the original receipt.
  • The items should be in proper and immaculate condition.
  • And lastly, make sure the item doesn’t fall under any exclusions.
Vuori Returns

Vuori Exchange Policy:

The items bought from Vuori cannot be exchanged as of now, as mentioned in their policy. However, you can return the purchased item and get a refund. But you can contact the Vuori support team through their email at [email protected] if you need assistance with a change of color or size.

Vuori Refund Policy:

Vuori refund policy states that the purchased items can only be returned if they are not under any exclusions. The refund will be made through the same method of payment through which the items were purchased.

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How to Return a Vuori Product?

Often, it happens that the product we buy does not satisfy our demands. In case it happens to you with a Vuori product, you can go to their website and write down the email address or order number of your product as well as the customer PO.

If you want to return a gift, you can email them at [email protected]. Customers can also return their purchased products in-store, and if they want to return the items they bought online, they need to bring their order number to the stores.

How much time will it take to complete the return process?

Once Vuori receives your returned item, it may take up to 10 business days to process the return and issue a refund or exchange. This time frame may vary depending on the shipping method used to return the item and the time it takes for the returned item to reach Vuori’s warehouse. Vuori will send a confirmation email once the return has been processed.

Required information for return

  • Order number or proof of purchase
  • Reason for return
  • Item(s) being returned
  • Condition of the item(s)

This information can be provided through Vuori’s online returns portal or by contacting their customer service team. Failure to provide the necessary information may result in delays in processing the return or a denial of the return request.

How long do Vuori refunds take?

Once the item to be refunded is sent back to the team, they refund it in 3-5 business days. Although it does not take much time, however, it is dependent on confirming if the product is eligible for return and the time it takes at the warehouse.

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How to return Vuori products?

If the product does not fulfill your requirements, you can either visit Vuori’s nearest store or return it online. Vuori can always accept returns for online and in-store purchases with receipts.

Online:

Create a free return label by entering the billing number or order number. To return the product, you can even enter your order email.

In-Store:

Visit the store for customer service or meet the manager. State the reason for returning a Vuori product. Bring your product to the stores, along with original receipts and packing material. 

Vuori Return Policy
Vuori Outlets

Exceptions of Vuori Returns:

For returning unwanted items, Vuori accepts returns with ease. The brand has some exceptions in which not all products are covered. Make sure you are fulfilling the terms and conditions of the brand regarding the product you want to return.

  • The product must be in perfect condition.
  • Not for the products which are on sale
  • The product must not have been worn
  • If you damaged the product, your claim is sure to be rejected.

Vuori Return Policy for Gifts:

If you receive a gift that’s not according to your style, it might be hard to use that product. Vuori provides the flexibility to return gifts. Gift returns are eligible only if the merchandise you want to return is in perfect condition.

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Vuori Return Policy Time Limit:

Vuori accepts both retail and online returns. If you want to return a product by hand, go to the store with its original receipt or order confirmation email. The brand provides 120 days to return unwanted products from the date of purchase.

Vuori Store Timings:

Vuori stores provide their services every day of the week. Vuori wants to engage its customers and make services accessible to all users.

Monday to Saturday10:00 AM to 9:00 PM
Sundays 11:00 AM to 6:00 PM

Customer Service Hours at Vuori:

Customer service is key to growing a successful business. It helps the brand maintain customer relations with the company. Vuori wants to make its website’s content and purchasing experience accessible to all users.

Customers can visit the nearest Vuori store to get help from customer service. Otherwise, they can contact Vuori’s customer service department at [email protected] or call 1-844-880-5355 for further queries. Vuori appreciates your feedback and will consider it in the future.

Vuori Social Media Handles:

FAQs:

Yes, you can return a Vuori item you bought after 120 days, according to their policy. They even allow returns for store credits after the 120-day period.

Yes, Vuori accepts returns of purchased items after 30 days if they are in their original condition and have the receipt.

Vuori does not provide return services for the sale items or any other exclusions.

Yes. According to the company’s policy, you can return your purchased items after use, which is generous.

You cannot return any item that is on sale or has been custom-made. If the product has been damaged, it cannot be returned.

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