Lululemon Return Policy 2024 | Free Athletic Apparel Refund
If you are looking to make a return at Lululemon, you are at the right place. You can find everything you need to know about Lululemon Return Policy, from timelines and conditions to how to initiate a return.
What is Lululemon’s Return Policy?
If you are not satisfied with your purchase, Lululemon allows its customers to return your product within 30 days of purchase. The product must be in its original packaging and unused. Make sure that your return product must be in its original condition. Product must be unworn and unwashed along with proof of purchase. All tags must be intact with the product.
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Details of Lululemon Returns
| Information | Details |
| Website | Lululemon |
| Return time | 30 days |
| Return medium | In-store & online |
| Exchange time | 30 days |
| Refund method | Original payment method |
| Contact | 1-877-263-930 |
Lululemon Return Policy Methods:
You can make your return at Lululemon online or by visiting the store.
Online Returns at Lululemon:
You can make online returns at lululemon by mail. You need to follow given steps to make a successful return.
US customers drop off their packages at USPS stores or FedEx Ground locations. After receiving the product by the company your return process will start within 3-5 business days. When your return request has been accepted, you will get a RMA number via email. This will help you to track the status of your return.
What is Lululemon In-Store Return Policy?
If you want to return unwanted products, visiting the store is the fastest way and easy to return or get a refund. You will ask help at the help desk, store executives will be happy to guide you. You just need to bring your product back to the shop with proof of purchase. All required must be attached to the products.
Product must be in its original condition as you received it. It should not be damaged, worn or unwashed. You have 30 days to make a return at a store. We are happy to provide a full refund or exchange, if you have tested your shoes and they are not working for you. They must be returned within 30 days of purchase.
What is the Lululemon Refund Policy?
It is important that Lululemon confirms your eligibility for a refund. Customers will get a refund within 3-10 business days, after they accept their return. Your refund request will be rejected if you don’t fulfill their return requirements.
They will take 3-5 business days to accept the product and then give you a refund. When this transaction has taken place you will receive an email. Your refund will be initiated with the same payment method used for your purchase at the time of payment.
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Exceptions of Lululemon Return Policy:
Lululemon Exchange Policy:
If customers purchased the wrong product, or their purchase does not perform as they expected then they have 30 days to exchange your product with another product after that day you received your order.
Product must be in its original condition and all tags must be intact with the product. You have to submit any proof of purchase to return or exchange your product. Customers can only exchange the product by going to the store that does not provide an online exchange policy.
Lululemon Return Policy Without Receipt:
If you have lost the receipt and want to return your product, you must contact our customer care department or visit the help desk. They will ask you about your order information like name, address, order number, phone number or email address to trace your product at Lululemon’s system. If they are able to locate your order then you are eligible to make a return at Lululemon.
Lululemon Return Policy Conditions:
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Lululemon Warranty Policy:
Between 2-5 years within which Lululemon is provides warranties for their products. If your product cannot be fixed, then Lululemon will give you a refund, gift card for the current value of the exact product or arrange an exchange for something new if you want. The item must be in its original condition as you received. Repairing time at Lululemon is about 2-3 weeks, when your repair is done Lululemon will inform you via an email or call.
Store Timings:
The store hours of Lululemon in the United Kingdom (UK) is 10:00 am to 8:00 pm from Monday to Friday while for Saturday and Sunday is 11:30 to 6:00pm.
The store hours of Lululemon in the United States (US) is 10:00 am to 7:00 pm from Monday to Saturday while for Sunday is 11:00 am to 6:00pm.
| Day | UK | USA |
|---|---|---|
| Monday to Friday | 10:00 am to 8:00 pm | 10:00 am to 7:00 pm (Saturday Too) |
| Saturday & Sunday | 11:30 am to 6:00pm | 11:00 am to 6:00pm (Sunday Only) |
Contact Details:
Customers can reach out to us by Live Chat. Phone call by dialing 1-877-263-9300 on weekdays you can contact 6:00 am to 6:00 pm while for weekends the contact time is 6:00 am to 4:00 pm.
Email at [email protected]. Virtual assistant is available 24/7.
