Spirit Halloween Return Policy

Spirit Halloween Return Policy 2023 | Scary Good Returns in 14 Days

Explore Spirit Halloween Return Policy 14-days, ensuring a hassle-free shopping experience. Discover how to return or exchange items for a Spooktacular Halloween season.

Spirit Halloween Return Policy:

Purchased something from Spirit Halloween but not happy with the purchase? You have the option to return the product. Spirit Halloween’s return policy allows for 14-day returns from the purchase date. Spirit Halloween is a seasonal store that opens only during the Halloween season, offering in-store returns during its hours of operation. You can exchange the product with another within the same time frame if desired. The article provides additional information on the Spirit Halloween Return Policy.

Additional Information:

Information Details 
Return time 14 days 
Return medium In Store & Online 
Exchange In Store & Online
Refund modeOriginal mode of payment 
Contact (866) 586-0155
Spirit Halloween Return Policy

Spirit Halloween Return Method:

Spirit Halloween operates primarily online, but during seasonal periods, they also open stores. Spirit Halloween offers both online and in-store return processing for seasonal purchases. The process of processing a return involves following specific steps in both ways.

Spirit Halloween Return Policy In store:

To return your online order to store, follow these steps: Please bring your product to the nearest Spirit Halloween store. Credits will be refunded to the original credit/debit card used to place the order. You just need to bring back your product at the store, the product must be in its original packaging along with receipt, invoice or valid government-issued photo id. Visit the store and meet a customer representative.

You can ask for help from them. Customer representatives will check your product or proof of purchase for eligibility. If they approved your product then you can make a return at a store or your refund will be initiated. PayPal purchases are processed directly, and returns are posted within 2-4 business days, with delivery charges not refundable.

Spirit Halloween Return Policy Online:

Spirit Halloween offers a prompt and easy online return process, which can be completed following specific steps.

  • Log in to your Spirit Halloween account.
  • The invoice will provide details about the process and location for returning your product.
  • The invoice must be included with the return order.
  • The package should be shipped to the specified address listed on the invoice.
  • The request is for the tracking number of the package from the shipping agency.

Spirit Halloween Refund Policy:

 Spirit Halloween typically takes 5 to 7 business days to process a refund upon initiating a return. The period commences from the day the return parcel arrives at their facility. During the festive Halloween season, the Spirit Halloween return policy may be adjusted and the return period may be extended up to four weeks. The return process in-store typically takes 2 to 3 days. The refund method is based on the original mode of payment.

Spirit Halloween Exchange Policy:

The Spirit Halloween returns policy allows customers to exchange products within 14 days of purchase, either online or in-store, if the store is open. To exchange online, you must first place a new order for the desired exchange. The purpose of this action is to ensure that the store has the necessary inventory for the product you have ordered. After placing an order, you must return the original order along with the invoice and wait for the refund to be processed.

During the seasonal store opening, you can exchange items in-store. The product and invoice should be taken to the nearest store. The Spirit Halloween return policy allows customers without an invoice to exchange the product for a similar item. The exchange period is 14 days and the exchange method is available both online and in-store.

Spirit Halloween return policy Condition:

  • The product must be returned within 14 days of purchase, either you may return it in-store or via mail.
  • The product must be returned in its original condition.
  • The product must be undamaged, unworn, unwashed and not have been altered in any way.
  • All the tags must be attached with the products.

Spirit Halloween Order Cancellation Policy:

Our top priority is to guarantee the timely delivery of your items. After placing an order and verifying all billing and shipping information, the order is promptly sent to our warehouse for processing. We regret to inform you that we are unable to cancel your order once it has been placed.

Spirit Halloween Return Policy Exception:

Spirit Halloween typically accepts all products sold as returns.

 Some items may not be accepted in return under certain conditions.

  • Customers are not allowed to return items that have been broken, damaged, worn, or washed, either online or in-store.
  • All items are accepted if returned within the specified timeframe.

Spirit Halloween Gift Card Policy:

You can use a Spirit or third-party gift card as a payment option, covering the full amount of the order, including shipping and sales tax, without being separately charged, and you will not be charged separately. If you still have a remaining balance after using a gift card as a payment option, you will need to provide a separate payment option like your credit card information. Apply your gift card first before any other payment method, as we only honor one gift card per order.

Spirit Halloween Delivery and Shipping policy:

Spirit ships to the United States, Canada, Puerto Rico, and APO/FPO/DPO addresses. All deliveries are pending acceptance and merchandise availability. Payment methods may be charged multiple times for a single order. Shipping and delivery times depend on the chosen shipping method. Shipping restrictions apply, and hazardous materials must be shipped via standard ground or economy shipping.

Additional handling fees may apply due to product size and weight. International delivery is available through the Canadian Postal Service or FedEx International. Order tracking information is sent to the email address, with 24-48 business hours for updates.

Spirit Halloween Contact Details

Spirit Halloween offers customer service at (866) 586-0155, available Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 10 a.m. to 10 p.m. ET. They also offer a live chat option on their order page, and can be reached via email or mail. To request a callback, press option 1 and stay on hold.

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What if I received a damaged or defective product?

In case of receiving the damaged or defective product you should contact the customer support department as soon as possible. They will help you to return the product. 

Can I return an international purchase?

Yes, you can but the process is different. You have to pay in return. For more queries you can contact our customer support department.

Can I return a product that I purchased with a gift card?

Yes, you can return the product and your refund will be issued in the form of store credit.

In how many days can I receive a refund?

You have to wait 7 business days to get your refund, refund time varies depending on the payment method you used initially.

Can I make a return without a receipt?

Yes, you can make your return without a receipt. First store executives will try to locate your order. If they can’t find it, they will offer you a store credit for the lowest selling price in the past days.


Spirit Halloween’s returns policy offers a straightforward and customer-friendly approach to handling returns and exchanges. With a 14-day window, both in-store and online options, and the possibility of product exchanges, shoppers can enjoy peace of mind while preparing for the Halloween season. Whether you’re looking to return a damaged item, make an international return, or use a gift card for your purchase, this policy has you covered.

Plus, with a quick refund process and options for those without a receipt, Spirit Halloween aims to make your shopping experience as enjoyable as it is spooky. So, get ready to dive into the world of costumes, decorations, and all things Halloween, knowing that Spirit Halloween has your back when it comes to returns.

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