Wolford Return Policy

Wolford Return Policy 2024 | No Questions Asked, Easy Refunds

“Shop with Assurance: Wolford Return Policy Ensures Your Satisfaction, Every Time”

Wolford Return Policy

If an item is not according to your style or you don’t simply like it, you can return it back to Wolford. You have 30 days to return your Wolford items. You must have the sale receipt with you when returning the products. You won’t even have to pay additional charges to make a return. You can contact customer service at [email protected]

There is a FedEx return label included with your shipment to make the return process easier for you. But if somehow your package does not contain the label or you need an extra label.

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Details about Wolford Returns

InformationDetails
WebsiteWolford
Return Period30 Days
Refund Period30 Days
Refund MethodOriginal Payment Method
Exchange Period30 Days
Return MediumsIn-Store, Online
Customer Support HoursWeekdays: 7:00 AM – 10:00 PM EST
Weekends: 10:00 AM – 7:00 PM EST
Phone SupportOrder Line: +1 800 488 3103
Customer Service: +1 800 488 3906
Email[email protected]

Return a Gift at Wolford

Please follow the return instructions given in the package to return your gift. Please bring the original sales receipt, if possible, to make the return process easier. Fill in the return sections on the packing slip and put them inside the return package. You can return it at the nearest FedEx location. If you like to send your items by yourself, you can mail them at:

Address

Wolford c/o NRI Distribution, 2325 Newlins Mill Road, Easton, PA 18045

Wolford Refund Policy 

You can return your Wolford items back within the 30-day window. The return will be made in the original payment form. You will receive the refund within 30 days of receiving the item. If you use a credit card for the purchase, you will be given a refund in that credit card account.

If you used PayPal for purchase, the refund will be credited back to your PayPal account. If your purchase was invoiced, you will have the option to invoice the amount accordingly. If you are to return your gifts, you will be refunded as a non-refundable merchandise credit.

Wolford Returns

Wolford Exchange Policy

You can exchange your item within 30 days of purchase from Wolford. You must bring an original sale receipt to make an exchange for your item. If you want to exchange an item that you ordered online, you can return it within a 60-day window. The shipping and handling fees will be paid by Wolford. So basically, the return will be free of charge.

 Wolford Return Conditions

The followings are the return conditions and instructions provided by Wolford:

  • Items should be in the original packaging and salable condition.
  • Items must be unworn.
  • An original sales receipt is a must for return.
  • Jewelry and underwear can be returned if they are unused.

What Products Wolford is offering?

The following products are offered by Wolford:

  • Hosiery
  • Clothing & Bodywear
  • Leggings
  • Lingerie 
  • Activewear

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Methods to Return at Wolford

Wolford provides two methods to return their items back.

Online Returns

To return their items online, you will have to follow the steps listed below:

  • You should pack the items in their original packaging.
  • Affix the return label along with the other shipping labels provided on the box.
  • Drop off your package at any FedEx location near you. The return would be free of charge.
  • If you want to return the package by yourself, you can mail it to the address below:

Address

Wolford c/o NRI Distribution, 2325 Newlins Mill Road, Easton, PA 18045

In-Store Wolford Return Policy

You can return your Wolford items to any Woolford store in the U.S. within 30 days. You must bring the original sales receipt with your returned items. The items must be in unused and unworn condition. The items must be in their original packaging. Bring your items to the help desk in the store, and the staff will help you with the return process. The refund will be made in the original payment method.

Wolford Delivery and Shipping Policy

If you make a purchase on Wolford.com, shipping will only be provided within the United States. You will be delivered your packages in the business days. You won’t receive your packages on National holidays or on the weekend. The following are the delivery methods provided by Wolford:

  • FedEx Ground shipping is free for orders over $150 and delivered within 3-6 business days.
  • FedEx Ground Shipping costs $8.00 for orders under $150 and delivers within 3-6 business days.
  • FedEx 2-Day Express shipping is free for orders over $300 and delivered within 2 business days.
  • FedEx 2-Day Express shipping costs $20 for orders under $300 and delivers within 2 business days.
  • FedEx Priority Overnight shipping is free for orders over $350 and delivered within 1 business day.
  • FedEx Priority Overnight shipping costs $20 for orders over $350 and delivers within 1 business day.
  • The shipping to Alaska or Hawaii costs $35 and delivers within 2 business days.

Wolford Gift Card Policy

Wolford does not sell Gift Cards online.

Wolford Return Policy without Receipt

To return a product at Wolford, it is essential to bring an original sales receipt along with your item. If you are returning a gift, if possible, please bring the original sales receipt, as it would make the return process much easier. You might not be able to get a return, refund, or exchange without a receipt. 

Wolford Holiday Return Policy

No specific holiday return policy is mentioned on Wolford’s official website. However, you have 30 days from the date of purchase or delivery to return your item.

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How to Return Faulty Items at Wolford?

If you received a damaged or faulty item even after their careful quality control, you could return them back to Wolford. If the item you purchased online is faulty, you can fill in the reason for the complaint and return it to Wolford using the return shipping label. If you purchased it from a store, you may return it back to the Wolford store where you purchased it.

Tips for Making Returns at Wolford

Keep the following tips in mind before making a return to Wolford:

  • Items must be returned within 30 days from purchase or delivery.
  • You must bring an original sales receipt to make a return.
  • Online exchanges can be made within 60 days.

Store Timings

To find the store timings of the store near you, you can use the Store Locator given on Wolford’s official website.

Wolford Customer Service Hours

You can contact Wolford Customer Service in following hours.

DayTiming (EST)
Monday7:00 AM – 10:00 PM
Tuesday7:00 AM – 10:00 PM
Wednesday7:00 AM – 10:00 PM
Thursday7:00 AM – 10:00 PM
Friday7:00 AM – 10:00 PM
Saturday 10:00 AM – 7:00 PM
Sunday10:00 AM – 7:00 PM

Contact Details

You can contact Wolford Customer Service at +1 800 488 3906. For an order line, you can call +1 800 488 3103.

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FAQs

You cannot return your items to Wolford after 30 days. However, you can exchange the items for online purchases within 60 days.

If it is in unused condition, then yes, you can return it to Wolford.

Wolford will cover the return shipping and handling fees.

You will receive a refund within 30 days of returning the package.

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