Marshalls Return Policy 2024 | Easy Customer Guide

Are you looking for online and instore Marshalls Return Policy? We have got you covered. With easy in-store or online return process, a generous timeframe, and options for refunds or exchanges, you can shop at Marshalls with no worries.

Marshalls has a separate return window for in-store and online purchases. If you purchased the product from the store and you are not satisfied with the purchase then you have 30 days to return the product. But if you want to return the product that you buy from their website then you have 40 days to return your product.

Details of Marshalls Returns:

Information	Details
Website	Marshalls
Return time	30 days for in-store return 40 days for online return
Return method	In-Store & online
Exchange Medium	In-store
Refund Method	Original payment method
Contact	1-888-627-7425

Marshalls Return Policy Holiday:

Holiday return window is also different for in-store and online purchases. If you purchase online from between 9^th October and 25^th December, you must return your product until 3^rd February.

Suggested For You TARGET RETURN POLICY

If you buy the product from the store between 9^th October and 25^th December, you must return your product by 25^th January.

In-store Returns at Marshalls:

If you purchased the product from their store or website, you can easily make a return at the store. However, if you purchased the product from the retail store you need to visit the store to make a return. Moreover, customers can return their products at the parenting store HomeGoods and TJ Maxx.

To make a return at the store, you just need to bring back your product within 30 days of the purchase at the store accompanied by proof of purchase. Your product must be in its original condition. If you need help you can ask the store employees, store executives will be happy to help you.

Online Return at Marshalls:

If you want to return your product online, your product must reach their warehouse within 40 days of purchase. After 40 days they will refund you in the form of store credit. You need to follow the given steps to make online return:

Go to the website and follow given instructions to make a return.
Then go to your order section.
Select the items which you want to return and tell them a valid reason why you want to return the product.
You will get a confirmation email with a return shipping label.
Pack the properly in the box and affix the return label on the top of the box.
Send the box back to the Marshalls retail store.

According to Marshall’s return policy, online returns are not free. $10.99 shipping charges will be deducted from your refund.

Marshalls Refund Policy Process and Timeline:

Marshalls has a very generous return policy. You can return or exchange your product easily or get your refund. After receiving your product, Marshalls will initiate your refund process and then verify that either you are eligible for refund or not. Refunds will take place in the original method of payment you used initially.

Refund process can vary depending on the payment method used by the customers. If you have the original receipt, packing slip, or shipping confirmation and you make a return within the time limit then you will get your refund in the form of original payment. Otherwise you will get a refund in the form of store credit.

In-store returns will be refunded at that time when you return the product.
If you paid from then you will have to wait 10 business days to get your refund back.
For online return, the refund will be issued within 14 business days. And $10.99 shipping charges will be deducted from the customer’s refund.
Products returned with a gift receipt are refunded with store credit.

Marshalls Exchange Policy:

You can easily exchange your in-store purchases within 30 days of purchase. As per Marshalls Return Policy, online purchases cannot be exchanged. If you want to exchange the product you just need to take the items back at the store along with a receipt or another proof of purchase. Your product must be returned in its original condition. For more queries you can contact our customer support department.

Relevant To This BEST BUY RETURN POLICY

Exceptions of Marshalls Return:

Gifts cards are not eligible for return.
If the beauty products have been opened then Marshalls will not accept your return.
You cannot return in-store, if your handbags are more than $499.
Long occasion gowns cannot be returned at the store.
Final sale items are not eligible to return.
Products that cost more than $1000 are not accepted for return.
Undergarments and swimwear can be returned if they still have tags.

Delivery and Shipping Policy at Marshalls:

For standard shipping, Marshalls provides two options which are listed below:

Priority Mail
First Class Mail

Priority Mail:

Priority mail packages are delivered within 1-3 business days after placing your order. Delivery time may vary because it depends on the location and shipping options.

First-Class Mail:

First class mail packages are delivered within 2-5 business days after placing your order. Delivery time may vary because it depends on the location and shipping options.

You May Also Like To Visit World Market Return Policy

Store Timings:

Marshalls USA Store Hours:

The store hours of Marshalls in the United States of America (USA) are as follows:

Day	Opening Time	Closing Time
Monday	9:30 AM	9:00 PM
Tuesday	9:30 AM	9:00 PM
Wednesday	9:30 AM	9:00 PM
Thursday	9:30 AM	9:00 PM
Friday	9:30 AM	9:00 PM
Saturday	9:30 AM	9:00 PM
Sunday	10:00 AM	8:00 PM

Marshalls Canada Store Hours:

The store hours of Marshalls in Canada are mentioned in the following:

Day	Opening Time	Closing Time
Monday	10:00 AM	9:00 PM
Tuesday	10:00 AM	9:00 PM
Wednesday	10:00 AM	9:00 PM
Thursday	10:00 AM	9:00 PM
Friday	10:00 AM	9:00 PM
Saturday	10:00 AM	5:00 PM
Sunday	10:00 AM	5:00 PM

Contact Details:

Customers can reach out by dialing 18886277425, they are available for you from Monday to Friday from 9:00 AM to 6:00 PM EST.

You can send an email at [email protected].

Marshalls Social Media Handles:

FAQs:

You have 30 days to make an in-store return while if you want to return by mail then you have 40 days to make a return.

Absolutely not, you cannot make a return of used products at Marshalls. Marshalls does not accept the product that appears to be used or worn.

If you received a damaged or defective product you can easily return or exchange your product. First you need to contact the customer support department as you receive your product and inform them about the damage. They will make further arrangements for return.

You will have to wait 10 business days if you want a cash refund. Refund time depends on the payment method you used.

Yes, you can. As per Marshalls return policy customers can return or exchange Marshalls at TJ Maxx and HomeGoods.

Yes, you can return swimwear at Marshalls if all the tags are attached to it. You need to provide a receipt to make a return process easy.