Good American Return Policy 2024 | 21 Days to Easy Returns

Good American Return Policy 2024 is explained briefly. Everyone loves to purchase jeans from Good American, but sometimes it may happen that you end up purchasing the wrong size or did not like the order and want to return your item. Good American returns and exchanges can be made within 21 days from the date the order was shipped. Exchanges and Store Credit are free. Return to the original payment form has a restocking fee which is deducted from the refund.

Details of Good American Return Policy:

InformationDetails
Websitehttps://www.goodamerican.com/
Return Period21 Days
Refund Period7 – 10 Business Days
Refund MethodOriginal Payment Method
Exchange Period21 Days
Return MediumsMail, In-Store
Phone SupportText: +1(213) 320-5214

Good American Refund Policy:

Once your return item is received, inspected, and approved by Good American, your refund will be made in the mode you selected in the return process. Your refund takes up to 7 – 10 business days for them to appear in your bank account. This time may vary depending on the processing time of every financial institute.

Shipping fees are non-refundable. They are not included in your refund. Return to the original payment form has a restocking fee which is deducted from the refund:

  • Happy Returns costs a $2.99 restocking fee
  • UPS pre-paid mailed label costs a $7.99 restocking fee
  • No restocking fee for a store credit or exchanges

Mail Returns at Good American:

  • Head to Good American’s website.
  • Go to the Happy Returns section.
  • Start your online return process by selecting the items you want to return and providing the reason for return
  • Go to the Return Bar near you and use the QR code sent by Happy Returns.

Good American International Returns:

You can return your items within 21 days of delivery if your order was shipped internationally. The return will cost US$ 15 as a restocking fee which will be deducted from your refund. If you want to exchange your order, you need to return your original order and place a new order as Good American only offers refunds to International returns.

Once your order is received and verified within 1 – 3 days after its arrival, your refund will be issued within 7 – 10 business days to appear in your bank account. Any shipping fees, duties, or taxes on the original order will not be refunded.

Good American Exchange Policy:

You can exchange your orders within 21 days from purchase or delivery date. Exchanges are FREE at Good American. You can exchange your item with Happy Returns or buy a prepaid UPS return.

Good American Return Policy Conditions:

The following are the Good American return conditions:

  • Merchandise must be unused and in their original condition.
  • Tags must be attached to the items.
  • Bodysuits and Swimwear products with a protective adhesive strip should be returned with the strip still attached.

Good American Delivery and Shipping Policy:

Most Good American orders are processed and shipped on the same day when the order is placed. Allow 1 – 2 days for the processing of order. They offer the following shipping types:

  • Standard
  • Ground (no PO Boxes)
  • Expedited (no PO Boxes)

International shipping can take 1 – 12 days depending on your shipping selection. The transit time is displayed at the checkout.

International Orders
Shipping TypeShipping Time
Express1 – 5 Days
Standard5 – 12 Days

Good American Gift Card Policy:

Good American offers electronic gift cards. These gift cards are delivered by email and have the information for the recipient. No additional fees are required for processing. E-gift cards should be purchased as a single order and no other items should be included in that order. You can add an amount of $25 to $1000 in your e-gift card.

Good American Return Policy Exceptions:

  • Items marked as Final Sale
  • Items on 50% Sale
  • Items purchased at Good American’s retail partner location
  • Products without a protective adhesive strip will not be accepted

Good American Order Cancellation Policy:

Unfortunately, Good American does not entertain cancellation of orders once they have been placed. As an alternative, you can return your orders after you receive them. You can follow the return guidelines and start your return process to receive your refund.

Good American Return Policy Faulty:

If you receive an item that is faulty upon receipt, you can return it for a refund. When you start your refund process you need to select the reason ‘Product is Defective’ and the comments to what makes it faulty. If a manufacturing fault occurs or products are considered faulty you can claim them within 3 months of purchase.

Good American Store Timings:

You can go to the Find a Store on their website to learn about the store hours and location of the nearest store to you.

Good American Contact Details:

You can contact the Customer Service team by texting them at +1(213) 320-5214 on Monday to Thursday from 8:30 am to 5:00 pm PST and on Friday from 9:00 am to 4:00 pm PST. You can also email Good American at their website. They will reply within 48 hours.

Social Media Handles:

FAQs:

What is the Good American Return Policy?

Good American returns and exchanges can be made within 21 days from the date the order was shipped. Exchanges and Store Credit are free.

When will I receive my refund at Good American?

Your refund will be issued within 7 – 10 business days to appear in your bank account. Any shipping fees, duties, or taxes on the original order will not be refunded.

Can I cancel my order?

Unfortunately, Good American does not entertain cancellation of orders once they have been placed.

What if I receive a faulty item?

If you receive an item that is faulty upon receipt, you can return it for a refund. A manufacturing fault or products considered faulty can be claimed within 3 months of purchase.

What is Good American international return policy?

You can return your items within 21 days of delivery if your order was shipped internationally. The return will cost US$ 15 as a restocking fee which will be deducted from your refund.

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