YesStyle Return Policy

YesStyle Return Policy 2024 | What are the return exceptions?

YesStyle return policy mandates that customers should initiate a return request within 14 days of receiving their product. To return online, you must generate a Return Merchandise Authorization (RMA) number. The customer will have an additional 30 days to send their returned item. The text advises returning items promptly and in their original condition, while keeping the tags intact.

About YesStyle

YesStyle is an online store that sells clothing, accessories, beauty products, and more. It started in 2006, based in Hong Kong, and has grown to become one of the largest retailers of Asian fashion and beauty worldwide. They offer a wide range of products from various brands, catering to diverse tastes and styles. With a focus on providing trendy and affordable options, YesStyle has become popular among fashion enthusiasts globally.

Additional Information about YesStyle Return Policy:

Information Details 
Return time30 days 
Return Medium Online 
Exchange Period 14 days 
Refund Method Original mode of payment 
YesStyle Return Policy

What is YesStyle Return Method?

To initiate an online item return, you must generate your RMA number as previously mentioned. This number will be specifically created for you. The item must be returned within 14 days of delivery. The product will be sent within 30 days after receiving the RMA number. The deadline for returning items is not guaranteed.

You have to follow given steps to make a return via mail:

  • First you have to log in to your account.
  • The order can be found in the “my orders” section.
  • To initiate a return request, click on the “start a return request” button.
  • Select the items which you want to return, you have to provide the valid reason to make a successful return.
  • Follow the prompts available on the website portal, you have to provide the personal details like email, order number, address or zip code to validate your return.
  • After submitting, you will be able to generate RMA.

To obtain your RMA number online, follow these steps or contact their customer service for assistance. To place an order, you must send them an email with your order details.

What is YesStyle Exchange Policy?

The process of seeking a replacement is significantly quicker and easier than a return. YesStyle requires adherence to its return policy, and upon acceptance, a replacement will be granted. The shipping fee cannot be refunded if the product is changed due to personal preference.

If you are seeking a replacement for a defective product, you will receive a refund for the shipping fee. The exchange period is 14 days and the exchange method is online. If the desired item is out of stock, you will receive a refund instead. For more queries, feel free to contact their customer service department.

Quick Facts

Receipt RequiredYes
Restocking Fee No
Refund / Exchange Return or exchange at customer’s option
Original Packaging Required No
Probability of Success Medium
ConditionsUnwashed/unworn/not altered/ not used
ExceptionsGift Cards

What is YesStyle Return Policy Exception?

YesStyle offers return exceptions for certain items, so it’s important to be aware of these when you’re planning to return your purchase. Knowing about these exceptions can potentially save you time and prevent deal-breakers. Knowing this information before making a purchase can significantly influence your decision to buy the item.

  • Promotional items such as “buy one get one” are often used to increase sales.
  • Items with hygiene concerns include swimwear, innerwear, earrings, hair wigs, and costumes.
  • The return will be declined if the item lacks tags or is not in its original condition.
  • The return request does not cover any shipping or handling fees that have been applied.
  • The replacement items will only be shipped using standard shipping.

The exceptions provided should be beneficial to all individuals seeking to make a return. The YesStyle return policy warns that frequent returns may result in more serious inspections, potentially leading to policy abuse and a decline in customer returns.

What is YesStyle Refund Policy?

YesStyle refund process is different from typical methods. The YesStyle returns policy mandates that all refunds will be issued to customers as YesStyle credit by default. Regardless of your payment method, you will receive a refund in the form of a merchandise credit. You can request a different refund form, but it’s unclear if they will allow this.

If no request is made, you will only receive YesStyle credit. The refund period is 14 business days, and the refund method is the original mode of payment upon request. Remember that shipping fee and other handling charges cannot be refunded.

What is YesStyle Return Policy For Faulty items?

If you received a defective item, it is imperative that you contact YesStyle immediately. They will create your RMA. To ensure a defective product, it is advised to click on photos as proof and send it to their customer care. The process will be expedited. YesStyle will assess the damage to your item upon receipt and issue a refund.

YesStyle will only refund the shipping fee if you use Airmail or registered mail for shipping.

What is YesStyle Order Cancellation Policy?

they do not allow for order or item cancellation once an order has been placed. Before confirming your order, they kindly request that you thoroughly review the product information. You cannot change the shipping address from “My Account” once your order has been placed. If your order hasn’t shipped yet, you can update it by contacting Customer Service.

To add a gift card after placing an order, please contact the Customer Service team. Once the order changes, they will charge the additional amount to your credit card. We will require customers to pay an additional amount for other payment methods like PayPal.

What is YesStyle gift Card Policy?

Customers receive vouchers on a regular basis through various promotions. The likelihood of receiving vouchers increases with the increase in your purchase volume. offers a simple process for redeeming vouchers.

During checkout, input the voucher code in the “Voucher” field and the system will automatically deduct the voucher amount from your order total. Vouchers have expiration dates and conditions, and they cannot be extended for any reason. Yes Asia Vouchers can be found in the Customer Support section of

YesStyle Contact Details:

YesStyle offers a Customer Service Department for members and guest shoppers to address orders and shipment statuses. Members can log in to their YesStyle account, while guest shoppers can use the Guest Order Details link.

The department also provides answers to frequently asked questions in the left-hand column. If your question is not covered by any help topics, you can contact them using the form provided. Personal data inquiries should be addressed in English.

Social Media Handles


Does YesStyle offer free returns?

YesStyle returns are not free for customers who change their mind about a product. YesStyle offers free returns for damaged products, including refunds for shipping charges.

In how many days can I return products to YesStyle?

You have 30 days to return your product. The product must be returned in its original condition and the only method to return your product is online.

Does YesStyle offer an Exchange Policy?

Yes, YesStyle offers an exchange policy. You have 14 days to exchange your products. You can make an exchange via mail.

In how many days will I get a refund?

You will get a refund within 14 business days after approving your return by YesStyle. Refunds will be issued in the form of the original payment method you used initially.

What if I received faulty items from YesStyle?

If you received a defective item, contact YesStyle immediately for an RMA. Use photos as proof and send customer care for expedited processing. YesStyle will assess damage and issue refunds only for registered mail.

Can I return used products at YesStyle?

The product must be returned in its original condition as you have received but it must not be used heavily.


YesStyle Returns Policy offers a streamlined process for customers, allowing online returns within a generous 30-day window. From initiating returns to navigating exchanges and refunds, the platform emphasizes simplicity and convenience. By adhering to the guidelines, customers can ensure a smooth experience when seeking replacements or refunds. Whether it’s returning a product or exploring exchange options, YesStyle prioritizes customer satisfaction, making the shopping experience all the more pleasant and worry-free.”

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