Dolls Kill Return Policy 2024 | Start Your Process Now

Dolls Kill return policy allows customers to return their orders within 30 days, if they are unsatisfied. If you received a defective item, you can contact the customer support team along with the product’s pictures.

Your return items must be unwashed and unworn with original tags and packaging. If you return shoes, they must be only tried indoors and free of dirt, scuffs, and wear. Any jewelry item, cosmetics, and other beauty items will not be accepted for returns if the packaging is removed or the seals are broken. Any swimwear, intimates, and bodysuits without their lining will not be accepted for returns.

Suggested For You Hot Topic Return Policy

Details of Dolls Kill Returns

Information	Details
Website	Dolls Kill
Return Period	30 Business Days
Refund Period	7 Business Days
Refund Method	Gift Card
Exchange Period	30 Business Days
Return Mediums	Mail, In-Store
Phone Support	800-354-7625

Dolls Kill Return Policy Without Receipt

You cannot return your items at Dolls Kill without an original receipt or a tracking number. Your return order will only be accepted if you have these as proof of purchase. You will not be eligible for a full refund if you do not have an original receipt or a tracking number.

Dolls Kill Refund Policy

If you return your order within 30 days from its purchase date, you will be eligible for a refund. After receiving your return order, it takes up to 7 business days to process your refund. The refunds will be issued in gift cards. These gift cards are sent to you via the email address you used while placing your order. The gift cards you received as refunds never expire.

Dolls Kill Exchange Policy

Dolls Kill only offers direct exchanges within the United States for different sizes of the same item. Meanwhile, for people outside the US, the company recommends returning your items for a gift card and then using it for a repurchase. Exchanges should be made within 30 days of placing your order.

New orders will be placed once you send your order to Dolls Kill. Exchanges must be sent via mail. They will not be accepted in stores. Exchanges are only made for different sizes and not for different colors or products. To make an exchange from the US:

Click on the “Start Exchange“ button.
Select the items you want to exchange and select your new size.
Complete the next steps in the returns portal.
Drop off your items using the free return label.

Dolls Kill Return Conditions

The following are the return conditions:

Check which item is eligible for return before contacting the team.
Until your order is in transit, you cannot start a return.
Make sure to keep your tracking number safe. The support team cannot look up and process your return without it.
Your return will not be accepted if your account is flagged for return abuse.
Shipping and handling fees are non-refundable.
If your return orders are lost or stolen in transit, Dolls Kill will not be responsible.

Dolls Kill Return Exceptions

Any product ending at .98 are final sale. Such items cannot be returned and are not eligible for exchange or gift cards.
Any returned item that falls outside the company’s policy will not be considered, and the gift card amount will be adjusted accordingly.

Methods to Return at Dolls Kill

United States Return

A UPS tracking number and return label will be provided for free within 50 states. Follow these steps to return your item within the United States:

Go to the Dolls Kill website.
Log into your account.
Start your return by clicking on the returns portal.
Print your packing slip and return label.
Pack your return securely with the packing slip inside.
Attach the UPS label to the package and make sure no shipping labels are showing.
Drop off your returns at any UPS drop-off location.

People Also Interested In PacSun Return Policy

US Territories Return

You will be responsible for your return shipping and handling costs and getting a new return tracking number.

Go to the Dolls Kill website.
Log into your account.
Start your return by clicking on the returns portal.
Print your packing slip and return label.
Pack your return securely with the packing slip inside.
Make sure to get a return tracking number and ship your package back to any carrier of your choice at the following address:

Dolls Kill Returns
8115 St Andrews Ave
San Diego, CA 92154
USA

United Kingdom Return

If you return your items from the United Kingdom, you will be provided a free return label and a tracking number.

Go to the Dolls Kill website.
Log in to your account.
Start your return by clicking on the returns portal.
Print your packing slip and return label.
Pack your return securely with the packing slip inside.
Attach the Royal Mail label to the package and make sure no shipping labels are showing.
Drop off your package at your nearest Royal Mail location.

Returns to Rest of the World

You will be responsible for your return shipping and handling costs and getting a new return tracking number.

Go to the Dolls Kill website.
Log into your account.
Start your return by clicking on the returns portal.
Print your packing slip and return label.
Pack your return securely with the packing slip inside.
Make sure to get a return tracking number and ship your package back to any carrier of your choice at the following address:

Dolls Kill Returns
8115 St Andrews Ave
San Diego, CA 92154
USA

In-Store Returns

You can use the Store Locator to find the Dolls Kill store near you. You can bring your items in-store to return within 30 days from their purchase date. Securely pack your items and bring them to the Dolls Kill store. Bring an original sales receipt or order number to the store if you order online. Talk to a store associate about your return items. They will gladly help you with the return process and offer you a refund through gift cards.

You May Also Like To Visit Zumiez Return Policy

Dolls Kill Delivery and Shipping Policy

Dolls Kill orders are processed every Monday to Friday except for federal holidays. These are the shipping policy details:

SHIPPING METHOD	COST	FREE OVER	DELIVERY TIME
Standard	$7.95	$100	4 to 7 business days
Upgraded	$9.95	N/A	2 to 4 business days
Overnight	$14.95	N/A	Arrives the next business day(Orders placed before 1 PM ET)

If you want to purchase the items internationally, then you will be responsible for local duties, taxes, and advancement fees for delivery in countries where it is applicable.

Dolls Kill Gift Card Policy

Dolls Kill offers gift cards on their website. You can purchase a gift card from $10 to $2500. All returns are also issued in the form of gift cards. You will receive the gift card via the email address that you used to purchase the order. You need to enter the gift card code at checkout to use your gift card.

Dolls Kill Holiday Return Policy

According to Dolls Kill holiday return policy, your order is eligible for return until January 15, 2024, if you placed your order between December 1, 2023, and December 15, 2023.

Order Cancellation Policy

Unfortunately, once you have placed your order, it cannot be canceled by Dolls Kill. However, you can always return your items. You can follow the return guidelines and start your return process once you receive the item.

Dolls Kill Faulty Returns Policy

If you have received your Dolls Kill orders and something is wrong with them, i.e., it is faulty or damaged, you should contact the customer support team within 5 days of receiving the order. You must include photos of your incorrect or defective item when contacting the customer support team.

Dolls Kill Store Timings

You can go to the Store Locator on their website to learn about the store hours and location of the nearest store.

Contact Details

You can contact the Customer Service team at 800-354-7625 or have a live chat on their website. You can also send them mail via their website.

Social Media Handles

FAQs

You can return your orders within 30 days if you are unsatisfied with them.

You will receive your refund through gift cards within 7 business days after your return is processed.

Unfortunately, once you have placed your order, it cannot be changed or canceled by Dolls Kill.

You should contact the customer support team within 5 days of receiving the faulty order. You must include photos of your faulty or defective item when contacting the customer support team.

Your order is eligible for return until January 15, if you placed your order between December 1, and December 15.