Charles Tyrwhitt Return Policy 2023 | Smooth Return Process

Charles Tyrwhitt Return Policy: Return products in-store or online within 6 months, in original condition. Excludes gift cards, customized, and monogrammed items. Refunds issued to original payment method.

Charles Tyrwhitt Return Policy:

If you are not satisfied with the purchase, or not received the product exactly what you want. Charles Tyrwhitt allows you to return for most of their products within 6 months of purchase or dispatch. You can make a return both in-store and online.

The product must be returned in its original condition along with a receipt. Charles Tyrwhitt will accept return of those items that are unused, unwashed, undamaged, have not been altered in any way and must be in their original condition.

Details of Charles Tyrwhitt Returns:

Information	Details
Name	Charles Tyrwhitt Return Policy
Website	Charles Tyrwhitt
Return time	6 months
Return medium	In store & Online
Refund method	Original payment method
Exchange medium	In store & Online

Charles Tyrwhitt Return Method:

You can initiate your return in two ways. Both methods are explained ahead in this article.

In-Store Returns at Charles Tyrwhitt:

If a customer wants to return a product at a store, the customer has to bring the product back to the nearest store along with the original receipt. If you want to return online purchases then you have to bring an online purchase receipt, original packing slip, or a copy of the shipping confirmation email, whatever applies to it. You can reach out to the help desk for further details to make a return at the outlet store.

Charles Tyrwhitt Online Return Policy:

First you visit their official website to make an online return. Go to the “Order Return Page”, provide them all the necessary details like order number, email address, billing information and ZIP code. If you are able to find your order then simply follow the further prompt. You need to fill out the return form.

According to Charles Tyrwhitt return policy you have to pay $8.95 USD prepaid shipping label fee. After completing the form, place the item securely in the original package with a copy of your packing slip. Ship your items back at Charles Tyrwhitt store and affix the return label on the top of the box. You must use the full 9 digit zip code.

Charles Tyrwhitt Returns Policy for Faulty Items

If you received a faulty, damaged, or defective item, you can return it. You can go to the Support Page to report the issue. You will be required to send the defective item before requesting a refund or exchange.

If Charles Tyrwhitt does not find any fault in your “claimed” damaged or defective item, you will have to pay a restocking fee and the original shipping charges will also not be refunded.

What are Charles Tyrwhitt Return Exceptions?

Charles Tyrwhitt Exchange Policy:

You can make an exchange both in-store and online. According to Charles Tyrwhitt exchange policy, the item must be in its original condition and return within a 6 month return period. You can simply get it replaced in-store and online if you have purchased the wrong color, style and size.

The staff will facilitate you with the exchange service with a different item, style, or color after returning your previous product for a full refund. Exchange can be possible once per order. Charles Tyrwhitt has the right to refuse your return in case of any fault. For more queries, please contact the customer support department.

Charles Tyrwhitt Return Policy without Receipt:

To make a successful return you must have to submit the proof of purchase or receipt at Charles Tyrwhitt. Without a receipt there are more chances that your return will be rejected. 

CHARLES TYRWHITT Order Cancellation Policy:

You can inform the Online Customer Service Representatives that you want to cancel your order. The best way is to call us directly. It may be possible that your order has already started to process, and it cannot be canceled. If you cannot cancel your order, you can use the return methods to send back your items and receive a return or refund for them. You can read the return methods given above in this article.

What is Charles Tyrwhitt refund Policy?

If you are not happy with the purchase that you made at Charles Tyrwhitt, you can get your refund. The return item must be in its original condition, it should be undamaged, unworn and unused. Charles Tyrwhitt will send you a confirmation email, either your refund is accepted or not.

Customers will get their refund as the same mode of payment used for a purchase. Charles Tyrwhitt will refund you the net price mentioned on the receipt.

Charles Tyrwhitt Return Policy Conditions:

There are following conditions that you must fulfill to make a successful return:

Charles Tyrwhitt Gift Card policy:

For US customers, Charles Tyrwhitt offers paper gift cards or email gift cards. Our brand new gift packaging is available at 4.95 USD per box. You can return your gift purchase within 6 months. If you paid with the gift card, your refund will be issued in the form of gift card or store credit. If it is lost or stolen, the company is not responsible to redeem your cash or card.

CHARLES TYRWHITT Store Timings:

To find the store hours, directions, addresses, and phone numbers near you, you must enter your ZIP code, city, or state with the Store Locator.

The store hours of the CHARLES TYRWHITT in the United Kingdom (UK) are mentioned below:

Day	Opening Time	Closing Time
Monday	10:00 AM	7:00 PM
Tuesday	10:00 AM	7:00 PM
Wednesday	10:00 AM	7:00 PM
Thursday	10:00 AM	7:00 PM
Friday	10:00 AM	7:00 PM
Saturday	10:00 AM	7:00 PM
Sunday	11:00 AM	5:00 PM

CHARLES TYRWHITT Customer Service hours:

You can access CHARLES TYRWHITT Customer Service department via chat 24/7. CHARLES TYRWHITT will respond to your email within 24 hours. Call us from 8 am to 8 pm from Monday through Friday.

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FAQs:

Conclusion

In conclusion, Charles Tyrwhitt return policy is a customer-friendly that gives you up to 6 months to return your purchase, whether you shop in their stores or online. To ensure a successful return, remember to keep the product in its original condition, with all tags and labels intact.

They also offer an exchange option if you need a different size, color, or style. However, there are some exceptions, such as no returns for gift cards, customized, or monogrammed items.

If you receive a damaged item, you can report it, but they may ask you to send it back before processing a refund or exchange.

When it comes to refunds, they’ll issue it in the same way you paid, minus an $8.95 shipping label fee. So, be sure to check your bank’s processing time for the refund.

Overall, Charles Tyrwhitt aims to make your shopping experience enjoyable, with clear policies to help you with returns and exchanges.