Anthropologie Return Policy 2025 | FAQs & Shopping Tips
If you are not satisfied with the merchandise purchased from Anthropologie, you don’t have to worry, as Anthropologie offers easy returns for their items. You have 30 days from the date of purchase or delivery to return your items. You can also return items after 30 days, but the refund will be made in merchandise credit.
If you purchased the merchandise from any independent department, you must return it to where it was purchased. You cannot return the items purchased online or in-store to Anthropologie Home Outlet or any pop-up shop location. A $5.95 restocking fee for return will be deducted from your refund unless you want to exchange your item.
Return Peried
30 Days
Exchange Time
30 Days
Refund Process
1-10 Days
Shipping FEE
Non-refundable
Details About Anthropologie Returns
| Information | Details |
| Website | Anthropologie |
| Return Period | 30 Days |
| Refund Period | 14 Days |
| Refund Method | Original Payment Method, Store Credit |
| Return Mediums | In-Store, Online |
| Customer Support Hours | Monday-Friday: 8:00 AM–10:00 PM ET Saturday-Sunday: 8:00 AM to 9:00 PM ET |
| Email Service | customerservice@anthropologie.eu |
| Phone Number | calling 800-309-2500 texting at +1(800)309-2500 |
Anthropologie Return Conditions
The following are the Anthropologie Return policy conditions:
Anthropologie Refund Policy
You have a 30-day window at Anthropologie to return the item and get a full refund for it. The refund will be made in the original form of payment. You can also return items after 30 days and receive a refund in the form of a merchandise credit for their original selling price. The shipping fee cannot be refunded. The refunds will be processed in 1-10 business days.
There may be some delays depending upon your method of refund. The refund will be issued to your original payment form within the next 1-3 business days, and for credit to issue to your bank account, it will take two billing cycles. Return slip and return label will help your refund to process faster. You will receive merchandise credit as a refund for the gift card purchases.
Anthropologie Exchange Policy
You have 30 days to exchange the items at Anthropologie. The returns made without the receipt will be eligible for exchange for the current selling price. The items that are to be exchanged can be of the same or greater value.
You can get an exchange for an item in a different size or color, a different item, a broken or damaged item, wrong item. You might be required to show a valid government ID for an exchange. The jewelry returns are eligible with the original packing slip.
Anthropologie Return Policy Exceptions
The following are the return exceptions at the Anthropologie store:
Anthropologie Final Sale Policy
The following are the items that cannot be returned or exchanged at Anthropologie:
Anthropologie Price Adjustment
If you bring your item along with its original sales receipt, only then will you be guaranteed a one-time price adjustment on the full-price purchases.
Anthropologie Return Policy Methods
Anthropologie provides the following methods for their customers to make a return.
Online
You need to follow these steps for an online return:
5000 South Broad St, Building 18, Philadelphia, PA 19112.
In -Stores
You can return your items to the Anthropologie store within 30 days. You can return your items to any Anthropologie store all over the United States or Canada. The items purchased from Anthropologie stores must be returned to a store location.
You can go to the Store Locator on the Anthropologie website to find the nearest Anthropologie store to you. You must bring your merchandise with the original sales receipt, packing list, and order confirmation email to get the refund in the original payment form.
Returning Furniture & Specialty Items
Anthropologie Delivery and Shipping Policy
Anthropologie provides free shipping for orders over $50. The following are the shipping and delivery methods:
| Shipping Type | Order Total | Shipping Cost | Delivery Time (Business Days) |
|---|---|---|---|
| Standard | Below $50 | $6.95-$15.95 | 4-8 |
| Express | Any | $10 more | 2-3 |
| Overnight | Any | $10 more | 1-2 |
Anthropologie Gift Card Policy
Anthropologie provides e-gift cards as well as physical gift cards. You can send these cards anywhere in the United States. Anthropologie gift cards with pins can be used on their website and in stores. Gift cards without pins can only be used in-store. Call 1-800-920-5656 to find the balance of your gift card. You can also check the balance online or by visiting a store in person.
Anthropologie Return Policy without Receipt
You can return your items without a receipt at Anthropologie stores. But the return is only eligible for an exchange for an item of the current selling price. You can exchange the item for the same or a greater amount of the item.
Order Cancellation Policy
You have a very short timeframe to cancel your order at Anthropologie before they start the processing. If you are unable to see the “Cancel Items” in the order details, you cannot cancel your order. The items eligible for cancellation will be shown in the order details.
If you successfully cancel your order, you will receive a confirmation email. However, you have the option to return the items once you receive them. You can follow the return policy given above to start a return.
Anthropologie Store Timings
You can go to the Store Locator on the Anthropologie website to learn about the store hours and location of the nearest Anthropologie store to you.
Customer Service Hours
You can contact the Anthropologie Customer Service team Monday to Friday from 8:00 AM to 10:00 PM ET and 8:00 AM to 9:00 PM ET, Saturday to Sunday. However, you can text them 24/7.
Anthropologie Contact Details
You can contact the Anthropologie Customer Service team by calling 800-309-2500 or texting at +1(800)309-2500. You can also have a chat with the team on the website. You can send them a private message on their Facebook page.
FAQs:
How long do I have to return a purchase?
Most items can be returned within 30 days for a full refund. After 30 days, a store credit may be issued instead.
Can I cancel my order after placing it?
Orders can be canceled within short timeframe of placement if they have not been processed for shipping. After that, customers must wait to receive their order and initiate a return.
Conclusion:
Anthropologie’s customer service policies are designed to create a hassle-free shopping experience, ensuring that customers have clear guidance on orders, returns, and payments. Whether shopping in-store or online, customers can navigate their purchases confidently, with support available through multiple channels. With a transparent return process, secure payment options, and detailed size guides, Anthropologie prioritizes customer satisfaction at every stage. By staying informed about return windows, third-party seller policies, and promotional offers, shoppers can make the most of their purchases.
