Anthropologie Return Policy 2024 | Returns without receipt?

Anthropologie Return Policy: Shop Stress-Free & Enjoy a 60-Day Window for Hassle-Free Exchanges and Refunds! Experience Easy Returns Today!”

Anthropologie Return Policy 

If you are not satisfied with the merchandise purchased from Anthropologie, you don’t have to worry, as Anthropologie offers easy returns for their items. You have 30 days from the date of purchase or delivery to return your items. You can also return items after 30 days, but the refund will be made in merchandise credit.

If you purchased the merchandise from any independent department, you must return it to where it was purchased. You cannot return the items purchased online or in-store to Anthropologie Home Outlet or any pop-up shop location. A $5.95 restocking fee for return will be deducted from your refund unless you want to exchange your item.

Details About Anthropologie Returns

Return Period30 Days
Refund Period14 Days
Refund MethodOriginal Payment Method, Store Credit
Return MediumsIn-Store, Online
Customer Support HoursMonday-Friday: 8:00 AM–10:00 PM ET
Saturday: 8:00 AM– 5:00 PM ET
Phone SupportCall: 800-309-2500
Text: +1(800)309-2500 (available 24/7)
Anthropologie return policy 2023 after 30 days

Anthropologie Return Conditions

The following are the Anthropologie Return policy conditions:

  • The items must be unworn and unwashed.
  • The items should not be altered or modified.
  • The tags should be affixed to the items.
  • Merchandise should be stain-free and free of pet hair, pin marks, and floor debris.
  • The items must be returned in their original packaging.
  • Defective items will also be accepted.

Anthropologie Refund Policy

You have a 30-day window at Anthropologie to return the item and get a full refund for it. The refund will be made in the original form of payment. You can also return items after 30 days and receive a refund in the form of a merchandise credit for their original selling price. The shipping fee cannot be refunded. The refunds will be processed in 14 business days. 

There may be some delays depending upon your method of refund. The refund will be issued to your original payment form within the next 1-3 business days, and for credit to issue to your bank account, it will take two billing cycles. Return slip and return label will help your refund to process faster. You will receive merchandise credit as a refund for the gift card purchases.

 Anthropologie Exchange Policy

You have 30 days to exchange the items at Anthropologie. The returns made without the receipt will be eligible for exchange for the current selling price. The items that are to be exchanged can be of the same or greater value.

You can get an exchange for an item in a different size or color, a different item, a broken or damaged item, wrong item. You might be required to show a valid government ID for an exchange. The jewelry returns are eligible with the original packing slip.

Anthropologie Return Policy Exceptions

The following are the return exceptions at the Anthropologie store:

  • Wedding Gowns
  • Bridal Sets
  • Unlimited Furniture Delivery Items

Anthropologie Final Sale Policy

The following are the items that cannot be returned or exchanged at Anthropologie:

  • Face Masks
  • Menstrual Cups
  • Personal Devices for sexual wellness assortment
  • Wedding Gowns ending in $.99
  • Bridal Sets ending in $.99
  • Sale-on-Sale discount 
  • Items marked as “Final Sale.”
  • Terrain Live Plants

Anthropologie Price Adjustment

If you bring your item along with its original sales receipt, only then will you be guaranteed a one-time price adjustment on the full-price purchases.

Anthropologie Return Policy Methods

Anthropologie provides the following methods for their customers to make a return.


You need to follow these steps for an online return:

  • Sign in to your account.
  • Head to the Order History.
  • Select the items you want to return or exchange.
  • Click on “Start a Return or Exchange”.
  • Print your return shipping label.
  • An email containing a copy of the label and tracking information will be sent to you.
  • Pack the items in a box and attach the return shipping label. A return label and slip can help in a faster refund.
  • You can schedule a pick-up or drop off your package at the courier location.


  • You can send your package to the following mailing address:


Anthropologie.Com, Attn: Returns Department, 766 Brackbill Road, GAP, PA 17527, USA, Order #:__


You can return your items to the Anthropologie store within 30 days. You can return your items to any Anthropologie store all over the United States or Canada. The items purchased from Anthropologie stores must be returned to a store location.

You can go to the Store Locator on the Anthropologie website to find the nearest Anthropologie store to you. You must bring your merchandise with the original sales receipt, packing list, and order confirmation email to get the refund in the original payment form.

Anthropologie Delivery and Shipping Policy

Anthropologie provides free shipping for orders over $50. The following are the shipping and delivery methods:

Shipping TypeOrder TotalShipping CostDelivery Time (Business Days)
StandardAbove $50Free4-8
StandardBelow $50$6.95-$15.954-8
ExpressAny$10 more2-3
OvernightAny$10 more1-2

Anthropologie Gift Card Policy

Anthropologie provides e-gift cards as well as physical gift cards. You can send these cards anywhere in the United States. Anthropologie gift cards with pins can be used on their website and in stores. Gift cards without pins can only be used in-store. Call 1-800-920-5656 to find the balance of your gift card. You can also check the balance online or by visiting a store in person.

Anthropologie Return Policy without Receipt

You can return your items without a receipt at Anthropologie stores. But the return is only eligible for an exchange for an item of the current selling price. You can exchange the item for the same or a greater amount of the item.

Order Cancellation Policy

You have a very short timeframe to cancel your order at Anthropologie before they start the processing. If you are unable to see the “Cancel Items” in the order details, you cannot cancel your order. The items eligible for cancellation will be shown in the order details.

If you successfully cancel your order, you will receive a confirmation email. However, you have the option to return the items once you receive them. You can follow the return policy given above to start a return.

Anthropologie Store Timings

You can go to the Store Locator on the Anthropologie website to learn about the store hours and location of the nearest Anthropologie store to you.

Customer Service Hours

You can contact the Anthropologie Customer Service team Monday to Friday from 8:00 AM to 10:00 PM ET and Saturday from 8:00 AM to 5:00 PM ET. However, you can text them 24/7.

Anthropologie Contact Details

You can contact the Anthropologie Customer Service team by calling 800-309-2500 or texting at +1(800)309-2500. You can also have a chat with the team on the website. You can send them a private message on their Facebook page.


If you return your items after the 30-day return window, you will be issued a refund in the form of a merchandise credit.

It takes 14 days to process the refund. Additional 1-3 business days are required for refunds to be credited back.

Yes, you can ask the store assistant to issue the refund in your preferred method.

Yes, you can return an item without a receipt, but you can only get an exchange for it.

No, the item must be in unused condition.

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