Windsor Return Policy 2024 | 30 Days In-store & Online Window

Windsor Return Policy: 30-Day Return Window for Easy Exchanges and Refunds. Shop with Confidence!”

What is Windsor Return Policy?

Windsor has a good return window, allowing its customers to return a product within 30 days of purchase. The return product must be in its original condition and its original packaging. Make sure that your product is not damaged and unworn.

The product must be in its good and sellable condition. You can return your items online, via mail, or by visiting Windsor stores. A $6.95 return shipping fee will be deducted from your total return amount when returning an item. Make sure that your product is not damaged and unworn. The product must be in its good and sellable condition.


Details about Windsor Returns

Information Details 
Return period30 days
Return mediumIn store and Online
Returns to Happy return Bar
Exchange mediumIn store
Refund methodOriginal payment mode
Contact 888 494 6376

What are the Windsor Return Policy Methods?

  • In-Store Return 
  • Online Return
  • Returns to Happy Return Bar
windsor Returns

Windsor In-store Returns

If you are not satisfied with the purchase at Windsor then you can make a return at Windsor retail store. For a full refund all regular priced products must be returned within 14 days of purchase. You will receive a store credit if you make a return within 30 days of purchase.

You just need to bring back your product at the store, the product must be in its original packaging along with receipt, invoice or valid government-issued photo id. Visit the store and meet the customer representative. You can ask for help from them.

Customer representatives will check your product or proof of purchase for eligibility. If they approved your product then you can make a return at a store or your refund will be initiated.

What is Windsor Online Return Policy?

If you want to return your product online, your product must reach Windsor within 30 days of purchase. You need to follow the given steps to make online return:

  • Go to the website and follow given instructions to make a return.
  • Then go to your order section.
  • Select the items which you want to return and tell them a valid reason why you want to return the product.
  • You will get a confirmation email with a return shipping label.
  • Pack the properly in the box and affix the return label on the top of the box.
  • Drop off your package at the nearby FedEx location.

If your product is approved by the company then you are allowed to make a return or can place a request for a refund. Remember that you will have to pay $7.95 for the return label or it will be deducted from your refund.

Returns to Happy Return Bar

In this method, you have to generate a return online on Happy return Bar’s website. You will not need to pay any return fee.

  • Go to the Order Section.
  • Click on “Start a Return”
  • Select the items which you want to return.
  • Inform them why you want to return your products. 
  • Choose your refund method that you opt for when you paid initially.
  • Select “Drop items at Happy Returns”. Now Happy Returns will send you an email that includes QR and Express code. You will have to show this code at the Happy Return bar along with the items that you want to return.

In this method you will have to pay $4.95 as a return shipping charge. If you make a payment using PayPal, amazon or Zip Pay then then your refund will also be issued in the original payment method. Remember that this method is valid only for returns not exchange.

Exceptions of Windsor Returns

  • Swimwear can only be accepted if it is unused and all the hygiene liner must be intact with the product at the time of return.
  • If you buy special occasion and formal dresses then they are marked with purple “special Occasion” tags. These products must be returned along with those tags.
  • If you received a damaged or defective item you should return it within 7 days of purchase.
  • No refunds will be issued if you make an in store return of those products which you bought using PayPal, Amazon Pay and ZipPay.


 What is Windsor Refund Policy?

You will receive a refund for an item within 14 days. The refunds will be made in the original payment form within 2 weeks. If you bring your receipt, you will receive the refund in its original form. The refunds will be made in merchandise credit if you do not have a receipt.

  • Cash refunds are issued for cash and check purchases.
  • The credit amount is issued back to credit cards.
  • Merchandise credit is issued to PayPal and ZipPay purchases if you make an in store return.
  • Merchandise credit is issued for gift card purchases.
  • Store credit is issued if you make a return within 30 days of purchase.

What is Windsor Exchange policy?

There is no exchange policy at Windsor return policy.  Customers will have to follow the Windsor return policy if they want to exchange the product. Mail the item back to the Windsor store, wait until your product is confirmed by Windsor And you get a confirmation email.

It suggests that first you mail the item back and then place a new order. Shipping fee and other handling charges will be deducted from the customer’s account.

Return Conditions of Windsor

  • The product must be returned within 30 days of purchase, either you may return it in-store or via mail.
  • The product must be returned in its original condition.
  • The product must be undamaged, unworn, unwashed and not have been altered in any way.
  • All the tags must be attached with the products.

Windsor Store Hours

To find the store hours, directions, addresses, and phone numbers near you, you must enter your ZIP code, city, or state with the Store Locator.

DayOpening TimeClosing Time
Monday9:30 AM6:00 PM
Tuesday9:30 AM6:00 PM
Wednesday9:30 AM6:00 PM
Thursday9:30 AM6:00 PM
Friday9:30 AM6:00 PM
Saturday9:30 AM6:00 PM
Sunday11:00 AM5:00 PM

Windsor contact Details

  • You can call at 888 494 6376.
  • Send an email.
  • For more queries please visit offical website.

Windsor Customer Service Hours

You can chat or call between 7:00 AM to 4:00 PM PST from Monday to Friday. Customer service representatives will respond to you within 24 to 48 hrs.

Social Media Handles


In how many days can I return a product at Windsor?

Windsor allows its customer to make a return of product within 30 days of purchase. The product must be returned in its original condition with a receipt.

In how many days can I get a refund?

You will receive your refund within 14 business days once you approve the refund. Refunds will be issued in the form of the original payment method. 

What are the non-returnable products at Windsor?

Face Masks 
Cosmetics Promotional
Clearance Items 
Adhesive Undergarments
Pasties Final Sale,
Clearance and Promotional items
Items Fashion Tape and Lingerie.

Can I return damaged products at Windsor?

No, you cannot return a damaged or defective product at Windsor. If you opened the product and its original condition then you can easily make a return.
In case, if you have received damaged or defective product from Windsor then you can return or exchange the product but you need to inform the customer support department as soon as possible.

In how many ways can I exchange the product at Windsor?

You have only one way to exchange or return your product to Windsor i.e. In-store return.

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