Scheels Return Policy

Scheels Return Policy 2024 [Explained] | NO Time Limit?

Scheels Return Policy offers an outstanding shopping experience with 100% satisfaction guaranteed for returns, exchanges, and refunds. Shop with no worries and have an amazing experience with the easy return process.

Scheels Return Policy:

Scheels is an American chain store. Scheels keeps its customers as its first priority and provides the best customer experience. If you are unsatisfied with your purchase at Scheels, the company tries to give a 100% satisfaction guarantee through refunds and exchanges.

The returns can be made online, via mail, or in-store. There is no time limit to make a return in-store or online. Scheels believes customers should receive an item that meets their needs and expectations. The company recommends that its customers keep a copy of their order confirmation email or the original receipt to get the replacement as soon as possible.

Scheels Return Policy without Receipt:

You must return the item to Scheels with a receipt. However, if the items have their tags intact and you do not have the receipt, they can be exchanged or receive store credit. If you don’t have the receipt, a gift card might be issued and mailed to you.

Details of Scheels Returns:

Return PeriodNo Time Limit
Refund Period2-5 Business Days
Refund MethodOriginal Payment Method
Exchange PeriodNo Time Limit
Return MediumsOnline, In-store
Phone SupportOnline: (701) 356-8264
In-store: Each store has a different number.
EmailAt Website

Scheels Refund Policy:

After receiving the package, it takes 2-3 business days to get a refund from Scheels. It takes 3-5 business days for the balance to appear on your credit or debit cards. The refund is made using the original payment method. However, the form or amount of the refund may change because of the item’s condition.

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If the original payment method is unavailable, Scheels will issue an e-gift card for the amount. A new e-gift card would be given to your email address or for the refunded amount if you purchased an item using a gift card or e-gift card.

scheels return policy without receipt

Scheels Exchange Policy:

There is no time limit to get an exchange from Scheels, provided that the item is in good condition. You can exchange your purchased item online or by visiting any Scheels store. If any exchange is made for an item of lesser value, the remaining amount will be refunded to the original payment method.

You must pay for the difference if the exchange is made for an item of greater value. You can exchange your item for another item of a different color or size. If the item you want to exchange is out of stock, you will be given a full refund or store credit.

Scheels Gift Card Policy:

According to the Scheels Gift Card policy, gift cards do not have expiration dates. The gift cards cannot be redeemed or refunded for cash. You can purchase a physical gift card, which would take 5-10 business days to be delivered to you. The e-gift card will be sent to your provided email address.

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Items purchased with a Scheels gift card can only be returned for store credit. If you purchase an item using a gift card and the amount exceeds that on your card, you must use another payment method to pay the remaining amount. If the order amount is less than the card’s, your gift card will retain that amount.

Conditions of Scheels Return Policy:

The few conditions provided by Scheels for refunds and exchanges are as follows:

  • No refund for the shipping charges will be provided.
  • The items must be returned in their original condition.
  • Use a proper carton or other USPS-Container for a parcel.
  • Shoes must e returned in the shoe box and should be in a shipping container.
  • Sales tax will be refunded in the original payment method.
  • The special orders must be returned to the store locations.

Scheels Return Exceptions:

There are a few items that need to be returned to Scheels.

  • Firearms and bows cannot be returned to Scheels.
  • Autographed memorabilia purchased from Scheels will not be accepted for returns or exchanges.
  • Ammunition purchased at Scheels is not acceptable for returns or exchanges.
  • Sale items cannot be returned or exchanged.

Scheels Warranty Claim Policy:

Scheels provides a 3-year warranty for its rods against damages or defects of materials, quality, and breakage due to normal fishing situations. If you have any breakages in the original rod, you will be replaced with another rod. Receipts or proof of purchase are required to complete a warranty claim.

What Products is Scheels Offering?

Scheels offers products like:

  • Men’s clothing, shoes, and accessories
  • Women’s clothing, shoes, and accessories
  • Kid’s clothing and toys
  • Fishing gear
  • Hunting gear
  • Shooting gear
  • Home and yard supplies
  • Fan shop

Methods to return at Scheels:

Scheels Return Policy provides online and in-store returns to facilitate the customers with their services.

In-store Return Policy:

  • Use the Store locator given on Scheel’s website to locate the nearest store.
  • Please ensure the items you want to return are in the same conditions they were purchased. Bring an original receipt to make the return process faster.
  • Go to the Customer Service Desk and ask for assistance you want for the return or exchange.
  • If any exchange is made with an item of lesser value, the remaining amount will be refunded to the original payment method.
  • You must pay for the difference if the exchange is made for an item with more value.
  • Purchases made with the Scheels gift card will be refunded with store credit. The items purchased with debit and credit cards will be refunded with the full amount.
  • You can exchange or receive store credit for the item if you do not have the receipt and the tags are still attached.

Scheels Return Policy Online:

To return an item online, you need to follow the given guidelines:

  • Login to your account and go to SCHEELS Self-Service Return.
  • Enter the order number, order email, and ZIP code. Click on “Find My Order.”
  • Select the items you want to return.
  • Generate the prepaid shipping label. If you face any problem during this step, you can contact Customer Service.
  • Select the option of how you want your refund, i.e., SCHEELS e-gift card or on the original mode of payment. 
  • Pack your items in a proper container, such as a box or a shipping pouch.
  • Include the original receipt or a copy of the confirmation email and a note explaining the reason for your return.
  • You can drop off your package at any UPS, FedEx, or other USPS locations.

Scheels Delivery and Shipping Policy:

Scheels cover the return shipping and handling fees. However, the initial shipping fee will not be refunded. The shipping is done via UPS, FedEx, and other USPS carriers.

  • Standard shipping on orders above $50 is free of charge and will take 2-5 business days after 24-48 hours of processing.
  • Standard shipping orders less than $50 charge $7.99, taking 2-5 business days after 24-48 hours of processing.
  • Expedited shipping charges $19.99 and will take 2-3 business days after 24 hours of processing.
  • The same-day delivery shipping charges vary as it is available for selected ZIP Codes.

Scheels Order Cancellation Policy:

According to Scheels Return Policy, you cannot cancel or modify your order once it has been placed. Scheels starts processing the order as soon as the order is confirmed. If it’s only been 30 minutes since the confirmation of the order, you can contact the Customer Service Team for a cancellation or modification inquiry.

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Scheels Faulty Returns Policy:

If you received a damaged, defective, or faulty item during the delivery or purchase of it. You have the option to exchange it or refund it. You will be given a full refund in this regard.

Scheels Contact Details:

You can email Scheels directly through their website. For inquiries regarding products, orders, etc., call (701) 356-8264. For queries regarding the Scheels store, store purchases, etc., you can contact the store by finding the nearest store to you using the store locator.

Scheels Social Media Handles:


You can return or exchange your items if you receive a damaged or defective item.

To return an item at Scheels, you must have its receipt. However, you can receive store credit, a gift card, or an exchange for an item if you don’t have a receipt.

A tag must be attached to a Scheel item if you want to return it.

It takes 2-3 business days to process a refund and 3-5 days for it to appear on your credit or debit cards.

No, the ammunition purchased from cannot be returned to a Scheels Store.

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