PacSun Return Policy 2024 | Easy Steps To Follow

If you are unsatisfied with your purchase from PacSun, you don’t have to worry about it. PacSun Return Policy allows its customers to return the merchandise within 30 days period from the date of purchase or delivery. You can return your items online, via mail, or by visiting a PacSun store.

Bring your original sales receipt or invoice for a full refund. If you return without a receipt, you will receive merchandise credit. If you return via mail, a restocking fee of $7 will be deducted from your refund.

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Information About PacSun Returns:

Information	Details
Website	Pacsun
Return Period	30 Days
Refund Period	7 Business Days
Refund Method	Original Payment Method
Exchange Period	30 Days
Return Mediums	Mail, In-Store
Customer Support Hours	Chat: Monday-Friday from 9:00 AM to 5:00 PM PST Call: Monday-Friday: 9:00 AM-1:00 PM PST
Phone Support	877-372-2786
Email	On Website

PacSun Refund Policy:

You have 30 days to return your PacSun merchandise and get a full refund for it. The refunds will be made in the original payment form. It takes 7 days for refunds to be issued after processing the return. If you return after 30 days, the refund will be issued in the form of a merchandise credit. Returns without a receipt will be refunded in merchandise credit or will be allowed an exchange.

PacSun Exchange Policy:

You can exchange your items at PacSun within 30 days. You can exchange your items with or without a receipt. The items must be in sellable condition. A few restrictions will be applied.

Methods to Return Online Purchases at PacSun:

You can return the online purchase to the PacSun stores or through the mail.

Mail:

You have 30 days to return the merchandise purchased from the PacSun website and get a refund in the original payment form. If you return your purchase after 30 days, you will get the refund only in the form of a merchandise return card, which can be used for online and in-store purchases. Make sure to follow the given steps of PacSun Return Policy via mail:

Go to PacSun’s website.
Head to Order Locator and enter your order number, email address, and zip code.
Click on “Locate Order”.
Select the items you want to return and mention a valid reason if required.
Click on “Complete Return”.
Print the prepaid return shipping label.
Pack the items and attach the label to the package.
Bring the package to drop-off at any courier location.

PacSun Mail Return Exceptions:

The following is the exceptions at PacSun Return Policy by Mail:

Earrings, Masks, and Undergarments cannot be returned.
A restocking fee of $7 will be deducted from your refund.
You can only return Swimwear if the original tags are intact, is unworn, and the sanitary panel is in place.
Alliance Entertainment items, FOG (Fear of God) Essentials, Gift Bags, and PS Reserve cannot be exchanged or returned. No exchanges are allowed.

In-stores:

You have 30 days to return the merchandise back to the PacSun stores. You can return the online purchases to the PacSun stores. Make sure to bring the invoice included with the package along with your returned items. Bring the credit card you used for the purchase. If you return your purchase after 30 days, you will get the refund only in the form of a merchandise return card, which can be used for online and in-store purchases.

PacSun Store Return Exceptions:

The following is the return exceptions at PacSun stores:

Earrings, Masks, and Undergarments cannot be returned.
Alliance Entertainment items, FOG (Fear of God) Essentials, Gift Bags, and PS Reserve cannot be exchanged or returned.
You can only return Swimwear if the original tags are intact, is unworn, and the sanitary panel is in place.
Venom orders must be returned by Mail.
PayPal, Catch, or BitPay refunds will be made as in-store credit and must be returned via Mail.

Methods to Return In-Store Purchases at PacSun:

You have 30 days period to return the merchandise at PacSun stores. You must return your items along with their original sales receipt to get a full refund. Returns made after 30 days with a receipt will be refunded as a merchandise credit, or you will have the option to exchange the item.

Markdown items cannot be returned or exchanged without a receipt. Non-Markdown items can be returned without an original sales receipt as a merchandise credit or can be exchanged. You might be required to show a valid government ID if you are returning without a receipt.

PacSun Delivery and Shipping Policy:

The following are the shipping and delivery methods at PacSun:

The Standard Delivery costs $7 and arrives in 7 business days in the domestic U.S.
The Standard Delivery costs $7 and arrives in 10-12 business days in Alaska, Hawaii, and Puerto Rico.
The Express Delivery costs $13 and arrives in 3 business days in the domestic U.S.
The Overnight Delivery costs $20 and arrives in one business day in the domestic U.S.

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PacSun Gift Card Policy:

PacSun offers E-Gift Cards and Physical Gift Cards as well. You can purchase gift cards online and in-store. You can reload the physical gift cards in-store at any time. These cards can be used only for purchasing merchandise. If your cards get lost or stolen, you need to bring proof of purchase to replace your card. EGift cards do not expire. These gift cards cannot be used for international purchases.

PacSun Return Policy without Receipt:

Markdown items cannot be returned or exchanged without a receipt. Non-Markdown items can be returned without an original sales receipt as a merchandise credit or can be exchanged. You might be required to show a valid government ID if you are returning without a receipt. You can check the gift card balance by calling 800-560-7166 or visiting a store, or you can check it online as well.

PacSun Order Cancellation Policy:

Unfortunately, PacSun does not allow changes, modifications, or cancellations once you place your order because the order processing starts immediately. However, the pre-orders are an exception and can be canceled by contacting the customer service team. You can return your order once you receive it to get a refund or exchange for it. To return your order, you can read the return policy above.

PacSun Return Policy for Damaged Products:

Pacus will provide you with a refund or exchange if you receive a faulty, damaged, or defective item. You should contact the customer service team as soon as you receive your order.

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PacSun Store Timings:

You can go to the Store Locator on their website to find the location and hours of the nearest PacSun store to you.

PacSun Customer Service Hours:

You can contact the PacSun customer service team on chat support on Monday-Friday from 9:00 AM to 5:00 PM PST or call them on Monday-Friday from 9:00 AM to 1:00 PM PST. Digital chat support is available 24/7.

PacSun Contact Details:

You can contact the PacSun customer service team on digital chat support or chat with an assistant. You can also call them at 877-372-2786 or email them on their website.

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FAQs:

Returns made after 30 days with a receipt will be refunded as a merchandise credit, or you will have the option to exchange the item.

It usually takes 7 days for refunds to be issued after processing the return.

You can only return Swimwear if the original tags are intact, it is unworn, and the sanitary panel is in place.

No, you must return the PayPal and Venmo orders via mail.

A restocking fee of $7 will be deducted from your refund according to Pacsun Return Policy.

PacSun Return Policy 2024 | Easy Steps To Follow

Information About PacSun Returns:

PacSun Refund Policy:

PacSun Exchange Policy: