Cider Return Policy

Cider Return Policy 2024 [NEW] | Online and By-Mail Returns Available

Cider Return Policy offers a good return window, allowing its customers to return a product within 14 days of purchase. Cider operates a return policy that accepts both online and by mail returns. All the tags and labels must be intact with the product.

The item must be in its original condition and unused. You need to submit the proof of purchase to make a return at Cider. Make sure that your product is not damaged and unworn. The product must be in its good and sellable condition according to Cider Return Policy Guidelines.

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Details of Cider Returns:

Information Details 
Website Cider 
Return time 14 days 
Exchange methodVia mail 
Return method By Mail 
Refund time 5 business days 
Refund methodOriginal form of payment 

Cider Return Method:

To return a product to Cider, customers can return their product by mail.

Online Return Method at Cider:

If you want to return your product, you need to download the app on the mobile phones. The Cider will not accept the returns that are on computers or using the website. After downloading the app, use that email which is associated with your purchase. You need to follow the prompts that appear on your screen.

  • Login to your account.
  • Go to the order section.
  • Select the items which you want to return and provide a valid reason for return.
  • Confirm your delivery.
  • Select the return or refund according to which you want to do.
  • And then submit your request.
  • Attach the shipping label on the box which is provided by the company and bring your product at the desired shipping location.
  • If the return shipping label is not provided by the company then contact your related carrier and have the product shipped back to the Cider’s warehouse.
  • Update the tracking information by Cider app otherwise they will not be able to identify your return product.
  • Update the tracking information by Cider app.
Cider Returns

Cider Exchange Policy:

You can exchange your product within 14 days of purchase via mail, if you are not satisfied or unhappy with the purchase at Cider. If you are not happy then it is suggested to exchange the product with your desired one.

As soon as the Cider receives your product they initiate your return. The product must be in its original condition. Cider does not accept the products if they are damaged or used. For more queries you can contact our customer support department.

Cider Refund Policy:

Cider has a very generous return policy as you can return or exchange your product easily or get your refund. After receiving your product, Cider will initiate your refund process and then verify that either you are eligible for refund or not. Refunds will take place in the original method of payment you used initially. Refund process can vary depending on the payment method used by the customers.

  • If you used any store credit then your product is not eligible.
  • If you paid with a Cider gift card then your refund will be issued back to your card.
  • If you paid with debit or credit card then your refund will be credited back within 5 days.
  • If you made a payment with PayPal or other companies, your refund will be issued within 5 business days.

Cider Return Policy Conditions:

There are following conditions that must be fulfilled if you want to return your product at Cider:

  • The product must be returned in its original condition.
  • The product must be sealed, undamaged or unworn.
  • You must submit the proof of purchase with the product to make a return.
  • All tags must be intact with the product.

Cider Return Policy Without Receipt:

You need to submit your receipt to make a return at Cider. Cider has a very straightforward return policy. If you fail to submit your receipt then you can’t make a return or exchange to cider. For more queries contact our customer service department or visit Cider’s store.

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Cider Return Policy Exceptions:

There are few cider return policy exceptions. Some products can’t be returned or exchanged to Cider.

  • Accessories (with the exception of scarves) are non-returnable.
  • You cannot make a return of underwear, swimwear and final sale items at Cider.
  • If you have damaged the product then Cider will not accept your product for return or refund.

Order Cancellation policy:

If you wish to cancel your order, please contact our customer support department. If the shipment process has already started, cancellation may not be possible. If you have received an unwanted product then you can return or exchange your product at Cider.

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Cider Delivery and Shipping Policy:

Cider offers two delivery methods both have different timings and charges:

Standard Shipping Method:

  • If your order is under $39 then you will have to pay $9.99 for shipping charges. It may take 8 to 15 business days to deliver your product after it has been shipped.
  • If your order value is above $39 then Cider offers you free standard shipping.

Cider Express Shipping Method:

For Express delivery, it may take 5 to 8 working days to deliver your product and you will have to pay $13.99 shipping charges.

Cider Contact Details:

Customer service is not available for calling. However you can send us an email at [email protected]. For more information you can visit our website Cider.

Social Media Handles:

FAQs:

Cider has a very straightforward return policy. You may have to return your product within 14 days of purchase. 

Refunds will be issued within 5 to 7 business days in the form of the original payment you used initially. You will receive a confirmation email once your refund process has completed at Cider.

If you make a return your product must be in its original condition. If you have used heavily then you can’t make a return to Cider.

As per Cider Return Policy, if the product has been declared as a final sale item then you cannot be returned or refunded. Cider will not accept the return of final sale items.

No, you can’t make a return without a receipt to Cider. They will not allow you to return, exchange your product. 

No, Cider will not accept your return after 14 days. You must return your product within 14 days of purchase.

If you received a faulty or damaged product contact our customer support department. They will help you to make a return in that case, shipping fee and other handling charges will be borne by the company.

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