Cider Return Policy

Cider Return Policy 2025 | Returns, Refunds & Deadlines

Cider Return Policy offers a good return window, allowing its customers to return a product within 14 days of purchase. Cider operates a return policy that accepts both online and by mail returns. All the tags and labels must be intact with the product.

The item must be in its original condition and unused. You need to submit the proof of purchase to make a return at Cider. Make sure that your product is not damaged and unworn. The product must be in its good and sellable condition according to Cider Return Policy Guidelines.

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Return Peried

14 Days

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Exchange Time

NA

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Refund Process

5 Days

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Shipping FEE

Non-refundable

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Details of Cider Returns:

Information Details 
Website Cider 
Return time 14 days 
Exchange methodNA
Return method By Mail 
Refund time 5 business days 
Refund methodOriginal form of payment 

Cider Return Method:

To return a product to Cider, customers can return their product by mail.

Online Return Method at Cider:

If you want to return your product, you need to download the app on the mobile phones. The Cider will not accept the returns that are on computers or using the website. After downloading the app, use that email which is associated with your purchase. You need to follow the prompts that appear on your screen.

  • Login to your account.
  • Go to the order section.
  • Select the items which you want to return and provide a valid reason for return.
  • Confirm your delivery.
  • Select the return or refund according to which you want to do.
  • And then submit your request.
  • Attach the shipping label on the box which is provided by the company and bring your product at the desired shipping location.
  • If the return shipping label is not provided by the company then contact your related carrier and have the product shipped back to the Cider’s warehouse.
  • Update the tracking information by Cider app otherwise they will not be able to identify your return product.
  • Update the tracking information by Cider app.

Cider Exchange Policy:

No, exchanges are not available. If you need a different size or color, return the item for a refund and place a new order.

Cider Refund Policy:

Cider has a very generous return policy as you can return or exchange your product easily or get your refund. Processing Time takes 7-10 days after arrival. After receiving your product, Cider will initiate your refund process and then verify that either you are eligible for refund or not. Refunds will take place in the original method of payment you used initially. Refund process can vary depending on the payment method used by the customers.

  • If you used any store credit then your product is not eligible.
  • If you paid with a Cider gift card then your refund will be issued back to your card.
  • If you paid with debit or credit card then your refund will be credited back within 5 days.
  • If you made a payment with PayPal or other companies, your refund will be issued within 5 business days.

Cider Return Policy Conditions:

There are following conditions that must be fulfilled if you want to return your product at Cider:

  • The product must be returned in its original condition.
  • The product must be sealed, undamaged or unworn.
  • You must submit the proof of purchase with the product to make a return.
  • All tags must be intact with the product.

Cider Return Policy Without Receipt:

You need to submit your receipt to make a return at Cider. Cider has a very straightforward return policy. If you fail to submit your receipt then you can’t make a return or exchange to cider. For more queries contact our customer service department or visit Cider’s store.

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Cider Return Policy Exceptions:

There are few cider return policy exceptions. Some products can’t be returned or exchanged to Cider.

  • Accessories (with the exception of scarves) are non-returnable.
  • You cannot make a return of underwear, swimwear and final sale items at Cider.
  • If you have damaged the product then Cider will not accept your product for return or refund.

Order Cancellation policy:

If you wish to cancel your order, please contact our customer support department. If the shipment process has already started, cancellation may not be possible. If you have received an unwanted product then you can return or exchange your product at Cider.

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Cider Delivery and Shipping Policy:

Cider offers two delivery methods both have different timings and charges:

Standard Shipping Method:

  • If your order is under $99 then you will have to pay $8.99 for shipping charges. It may take 10-20 business days to deliver your product after it has been shipped.
  • If your order value is above $99 then Cider offers you free standard shipping.

Cider Contact Details:

Customer service is not available for calling. However you can send us an email at hi@shopcider.com. For more information you can visit our website Cider.

Social Media Handles:

FAQs:

In how many days can I make a return to Cider?

Cider has a very straightforward return policy. You may have to return your product within 14 days of purchase. 

In how many days can I get a refund?

Refunds will be issued within 5 business days in the form of the original payment you used initially. You will receive a confirmation email once your refund process has completed at Cider.

What if I received a damaged item?

If you received a faulty or damaged product contact our customer support department. They will help you to make a return in that case, shipping fee and other handling charges will be borne by the company.

Conclusion:

Understanding Cider’s return policy ensures a smooth and stress-free shopping experience. By following the outlined steps, customers can efficiently initiate returns, ship items correctly, and track their refunds. Ensuring that items meet Cider’s return conditions—such as being unworn, in original packaging, and within the return window—prevents unnecessary delays or rejections.

By adhering to these return guidelines, customers can make well-informed purchasing decisions and handle returns effectively when necessary. Since refunds are processed within 7-10 days after package arrival, it’s crucial to follow tracking updates and retain courier receipts for a hassle-free refund.

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