Kmart Return Policy is quite generous, allowing its customers to return a product within 30 days of purchase. The return period is extended upto 45 days for “Shop Your Way” members.
The return product must be in its original condition and its original packaging. Make sure that your product is not damaged and unworn. The product must be in its good and sellable condition.
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Kmart Return Policy Without a Receipt:
If you don’t have a receipt then you are not able to return Non-Kmart branded products. They will ask you to to provide Valid ID photo issued by the government or other identification that contains full name, signature and expiry date so that your name and signature can be verified. After authentication you can make a return without a receipt.
Details About Kmart Returns:
|28 days for non-members
45 days for members
|In-store & online
|In-store & online
|7 to 10 business days
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Return Methods at Kmart:
To return a product to Kmart, customers can choose to bring back their product by mail or in person at any outlet stores.
Kmart In-Store Returns:
If you are not satisfied with the purchase at Kmart then you can make a return at the Kmart retail store. You just need to bring back your product at the store, the product must be in its original packaging along with receipt, invoice or valid government-issued photo id. Visit the store and meet a customer representative.
You can ask for help from them. Customer representatives will check your product or proof of purchase for eligibility. If they approved your product then you can make a return at a store or your refund will be initiated.
Kmart Return Policy Online:
If you want to return your product online, your product must reach their warehouse within 60 days of purchase. You need to follow the given steps to make online return:
If your product is approved by the company then you are allowed to make a return or can place a request for a refund.
Kmart Exchange Policy:
If customers are not satisfied with the purchase and they want to exchange the product, they are free to ask for an exchange. According to Kmart’s return policy, your product must fulfill the return requirements to make an exchange or return the product. The store executives will examine your product and then tell you that you are eligible to return or exchange the product.
If you are able to exchange the product, then you have 28 days and 45 days for the “Shop Your Way” members for exchange. You can make an exchange both in-store and via mail. Home appliances and other related items are subject to the guarantee and warranty terms. The product must be accompanied with all the tags. For more queries, you can contact our customer support department.
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Kmart Refund Policy:
After receiving your product, Kmart initiates your refund process and then verifies that either you are eligible for refund or not. Refunds will take place in the original method of payment you used initially. The refund processing time can vary depending on the payment method used. Normal time period for refund is 3 to 5 business days.
You will be informed via email once your refund process has been completed. The refund time also depends on your bank’s processing time. Your product must fulfill all the required conditions explained by Kmart to get a full refund.
Kmart Return Policy Exceptions:
There are some exceptions in Kmart return policy due to certain safety and hygiene issues. Due to customization issues you may not return your product. There are certain which cannot be returned at Kmart:
Kmart Return Policy Conditions:
Kmart Delivery and Shipping Policy:
Kmart offers three different delivery timeframes. You will not be required to sign for your delivery if you provide authority to leave. Once your delivery has been confirmed, you will receive a confirmation email. Tracking information will be emailed to you. You will be required to sign for your delivery if you don’t provide authority to leave.
Similar To This HomeGoods Return Policy
If you choose metro delivery options then you have to pay $10 and you will receive your order within 2 to 7 business days.
You have to pay $14 and your order will be delivered within 5 to 7 business days.
You will have to pay $16, once you have a confirmation email then your order will be delivered within 7 to 14 business days.
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Kmart Contact details:
Contact Number: 800 697 3277. Use live chat for the fastest response.
Email Address for marketing queries: [email protected] .
Kmart Store Timings:
The store hours of Kmart in Australia are different for each store, usually it is 12:00 AM to 11:59 PM from Monday to Sunday. You can check store timings in Store Locator.