Woot Return Policy 2024 | Easy 30 Days Return Window

Woot Return Policy: Purchased something from Woot and didn’t end up liking it? Well, don’t worry because Woot got you. You can return your items back to Woot. The return window at Woot is 30 days from the purchase or delivery date.

You can return your items to the online as well as physical Woot store. A prepaid restocking fee for return shipping will be deducted from your refund unless you send back a damaged or defective item. Woot will try to issue the refund as quickly as possible.

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Details of Woot Returns

Return Period30 Days
Refund MethodOriginal Payment Method
Exchange Period30 Days
Return MediumsMail, In-Store
woot returns

Woot Return Policy Conditions 

The following are the return conditions at Woot:

  • Items must be returned in new and in original condition.
  • Item must be in original packaging.
  • Any damaged, altered, or resized item will not be accepted after delivery.

Woot Refund Policy

You have 30 days to return your products to Woot to get a full refund. Woot will inspect your items on return for their quality. If your items pass the inspection, you will get a refund for them. The refunds will be made in the original payment form.

A confirmation email will be sent to you when your items are processed for refund. If you used a credit card or a debit card to make the purchase, the refunds will be issued to your card account. If you made the purchase using a check or cash, the refund will be issued in cash.

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Woot Exchange Policy

You have 30 days from the date of purchase to exchange an item. The only items that can be exchanged at Woot are damaged or defective items. According to the Woot return policy, you have to return the defective item first, and then you will be offered an exchange in return. If there is no fault in the item, you will have to pay a restocking fee of 15%, and the original shipping charges will also not be refunded.

 Woot Return Exceptions

The following is the return exceptions at Woot:

  • Apparel
  • Shoes
  • Combined Orders
  • Heavy and Bulky Items
  • Food Items
  • Perishable Items
  • Hazardous Materials
  • Lithium Battery

Methods to Return at Woot

You can initiate your return in two ways. This depends on whether your items are eligible for a self-service return or non-self-service return. You can return the self-service products on your own, while to return non-self-service products, you need to visit the Woot support page. Both methods are explained ahead.

Self Service Returns

Please keep in mind that the self-service items are only eligible for defective items or items that arrive with missing accessories. Your order should be $20 or above for the self-service option. You can follow the listed steps below to initiate a self-service return:

  • Head to Woot’s official website.
  • Login to your account.
  • Go to the “Stuff you Bought” page.
  • To return the items that you don’t want any longer, you can click on the “I need Help” button.
  • Print your return shipping label.
  • Pack the items securely in a package.
  • Ship your package using any courier service.

Returns by Support Page

You cannot return apparel orders or shirts.Woot orders, or any such order that was shipped by a freight carrier using the self-service returns. For such cases, you need to use the Support Page to start your return. You can follow the listed steps below to initiate a self-service return:

  • Head to Woot’s official website.
  • Login to your account.
  • Go to Contact Woot through the Support Page.
  • Click on “I want to Return the items I ordered”.
  • Now, click on “Cancel or Return my Stuff”.
  • Select “I want to Return the items I ordered”.
  • Select the items you want to return.

Woot Gift Card Policy

Unfortunately, Woot does not offer Gift cards. 

Woot Return Policy for Holiday

Woot offers its customers an extended holiday return policy. As per Woot Holiday Return Policy, the purchases made between October 1 and December 31 can be returned till January 31 next year. The returned items should meet the requirements of the return policy. Return shipping charges will be deducted from your refund if the returned item is not damaged.

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Woot Returns Policy for Faulty Items

If you received a faulty, damaged, or defective item, you can return it within 30 days. You can go to Support Page to report the issue. You will be required to send the defective item before requesting a refund or exchange. If Woot does not find any fault in your “claimed” damaged or defective item, you will have to pay a restocking fee of 15%, and the original shipping charges will also not be refunded.

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What is Woot Return Policy after 30 days?

The Woot returns, refunds, and exchanges must be made within 30 days.

Can I return Food items at Woot?

Food items cannot be returned to Woot but may be refunded or exchanged depending on your availability and issues.

What is the return shipping fee for heavy/bulky items at Woot?

You need to pay a flat $50 return shipping fee for heavy/bulky items.

How can I return Lithium Battery at Woot?

Please contact [email protected] for returns of products containing Lithium-ion batteries.

Will I get a refund for the shipping and handling charges at Woot?

The refund for shipping and handling charges will only be offered if the received item is damaged or defective.

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