LL Bean Return Policy

LL Bean Return Policy 2024 | 365 Days Return Time

Discover the ins and outs of LL Bean return policy offering 365 days of flexibility for hassle-free returns. Learn how to return your items in-store or online with confidence.

LL Bean Return Policy:

LL Bean has provided assistance for customers who wish to return purchased items. The LL Bean return policy allows for a refund within 365 days of the purchase date. The return process can be initiated both online and in-store.

The product you intend to return to LL Bean should be in good condition. The return policy of LL Bean is subject to certain exceptions, which will be further discussed in detail. Keep your purchase in its original condition and the same packaging as when received.

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Details about LL Bean Returns:

Information Details 
Website LL Bean 
Return time 1 year
Return medium In store & Online
Exchange medium In store & Online
Refund mode Original mode of payment
Contact 1-207-552-3051

LL Bean Return Method:

The LL Bean return policy allows customers to return a product within 365 days of purchase. LL Bean offers product returns through its store or online website. We have provided a detailed explanation of both methods for your convenience.

LL Bean Returns

LL Bean IN Store Return Policy:

To return an LL Bean product in-store, customers can visit the nearest LL Bean location. Then, provide the necessary information to the staff member and request their return. The LL Bean refund policy allows customers to request a return if they misplace their original receipt. The store also offers the option to return a product that was initially purchased online. To process a return, visit the customer care desk, provide the items and purchasing slip to the store official. The refund will be processed immediately to your original payment method.

LL Bean Return policy Online:

LL Bean return policy allows customers to return a product via mail, as explained in the following points.

  • To return an order, locate the packing slip for the specific order you wish to return from the product’s order details.
  • The task is to complete and print the Return and Exchange form.
  • The invoice should be placed in the bag.
  • Print the return label and sign it with the reason for returning on your bag.
  • The package can be dropped off at a nearby UPS drop box at the provided address.

LL Bean Return Conditions:

  • The product must be returned within 365 days of purchase, either you may return it in-store or via mail.
  • The product must be returned in its original condition.
  • The product must be undamaged, unworn, unwashed and not have been altered in any way.
  • All the tags must be attached with the products.

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LL Bean Return Policy Exception:

L.L. Bean return policy outlines exceptions that must be followed for a successful return.

  • Heavyly worn or worn-out products will not be accepted.
  • LL Bean is not liable for any loss or damage to the product due to any natural disaster.
  • The company is not allowing returns of ammunition or products purchased from other brands.
  • They are not willing to accept items that are missing labels.

LL Bean Exchange Policy:

The LL Bean return policy prohibits exchange requests for items that have been used, consumed, opened, or damaged by the user. To exchange an item at the nearest LL Bean store, simply present the item along with the proof of purchase. The exchange period is 365 days. An online exchange allows users to place an order and return items online. The exchange method available is both in-store and via mail. If you need more assistance, please call the customer service department.

LL Bean Refund Policy:

LL Bean’s refund policy guarantees a refund within 15 days after product and label verification. If you opt for an online return, you will receive a refund using the original method used during the purchase. L.L.Bean return policy guarantees an immediate refund for store-returned items, depending on the product. If you ship the product yourself, you will receive it in the form of your original payment method. If delays in mail returns, it can take up to 2-3 weeks to process.

LL Bean will refund the original payment within two weeks for credit/debit card purchases, with refunds issued in the original payment method.

LL Bean Order Cancellation Policy:

Your order cannot be altered or canceled once submitted. We process orders quickly, but once they begin the fulfillment process, we are unable to modify them. To cancel unfilled backorders, simply visit your order history. If you were unable to cancel your product, you can return your products. All the details regarding their return policy you can take that from this article.

LL Bean Gift Card Policy:

This card is designed to be gifted to an individual. The Card is strictly prohibited for unauthorized sale or use in advertising, marketing, sweepstakes, or other promotional purposes. The cards cannot be used to purchase other L.L. Bean Gift Cards. The card you have been issued cannot be used by anyone else.

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LL Bean Faulty Returns Policy:

You can contact LL Bean customer service if you want to return a faulty, damaged, or defective item. To initiate an online return for a defective or incorrect item, please contact the customer care team at 1-207-552-3051 immediately.

Include the following information: original order number, shipping address, image evidence of the damaged or defective items, P.O. number, and description of how the product fits. The customer service team will try to respond to you as soon as they can.

LL Bean Contact Details:

L.L.Bean Customer Service is available 24/7, 7 days a week, from international locations (International Access Code) to the deaf (TTY) from the USA (800-545-0090), and for business inquiries (800-832-1889), Monday to Friday.

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In how many days can I make a return to LL Bean?

You have 365 days to make a return at LL Bean. The product must be in its original condition along with a receipt. 

How to return products to LL Bean?

LL Bean provides you two ways to return your product either you can visit the store or via mail. We have explained both methods above in detail for you.

What are the non-returnable products at LL Bean?

There are following certain items that are non-returnable to LL Bean:
1. Drones that have been used.
2. Any product that is damaged by you.
3. Custom order products.

Can I return without a receipt to LL Bean?

If you have lost the receipt then you have to show valid id proof issued by the government to make a return at LL Bean. They will offer you a refund in the form of store credit.

Does LL Bean offer free return?

LL Beans offers free returns, eliminating the need for shipping costs for exchange or return requests.

How much shipping charges does LL Bean take?

The product can be returned for a refund, but the shipping charges for LL Bean are $6.50.


LL Bean’s returns policy stands out as a shining example of customer-centric service. With a generous 365-day return window, they prioritize your satisfaction and offer both in-store and online return options for your convenience. Whether you’re looking to return, exchange, or simply explore the LL Bean shopping experience, you can shop with confidence knowing that they’ve got your back. So, shop, return, and explore their wide range of products, all backed by a return policy that puts your needs first. Happy shopping!

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