Eddie Bauer Return Policy

Eddie Bauer Return Policy 2024 | Get Full Refunds

Eddie Bauer aims to ensure customer satisfaction with their purchases. They consistently strive to offer top-notch products. If you are not completely satisfied with your purchase, you can return or exchange it within one year of the purchase date. The Eddie Bauer return policy offers a replacement product or a full refund in the original payment method.

A return policy is designed to provide additional benefits to each customer of a brand. Eddie Bauer has also made efforts to provide a comprehensive return policy for their valued customers. Eddie Bauer’s return policy is designed to protect customers from losing them if they become dissatisfied with their purchase, preventing brand loss.

Details About Eddie Bauer Returns

Information Details 
Website Eddie Bauer 
Return time 365 days 
Exchange Yes 
Refund method Original Payment Mode 
Contact 1 800-426-8020

Eddie Bauer International Return Policy

Eddie Bauer provides two convenient methods for customers to initiate a return for their items. The product can be returned via mail or at any retail store location, whether the purchase was made in-store or online.

  • If you received a defective product, you can return it by visiting the store or sending it back for a thorough inspection.
  • To return an item in-store, proof of purchase and the product must be provided.
  • To initiate the return process by mail, you must provide your online order details. If you are unable to refund your order, you can contact customer service via email, chat, or phone.

Return Methods

Customers can initiate a return by following methods.

Eddie Bauer In-Store Return Policy

To return an in-store purchase at Eddie Bauer, you must bring the product to your nearest Eddie Bauer store location. A return is to be sent to the address provided;

To receive a refund in your original payment method, you must provide a copy of your receipt or Adventure Rewards number used during the original purchase. The Adventure Rewards Number should include the purchase date or a two-week validity timeline for the purchase.

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Eddie Bauer Online Return Policy

Eddie Bauer is committed to ensuring customer satisfaction with every purchase. Eddie Bauer offers a one-year return policy for unsatisfied customers, provided they provide proof of purchase. The product being returned must be unused and unworn. You have the option to either receive a replacement or a full refund in your original payment method. If you used the Adventure Rewards number during your initial purchase, they will be happy to verify your proof of purchase.

Eddie Bauer Refund Policy

Eddie Bauer refunds typically take 2-3 weeks to receive and process. Eddie Bauer has a very generous return policy. You can return or exchange your product easily or get your refund. After receiving your product, Eddie Bauer will initiate your refund process and then verify whether you are eligible for a refund or not. 

Refunds will take place in the original method of payment you used initially. The refund process can vary depending on the payment method used by the customers.

  • If you used any store credit then your product is not eligible.
  • If you paid with a Eddie Bauer gift card then your refund will be issued back to your card.
  • If you paid with a debit or credit card then your refund will be credited back into your bank accounts.

Eddie Bauer Exchange Policy

To exchange an item, please fill out the exchange portion on the back of the Order Summary form and include it with your returned item. We will send the new item to you and cover the shipping costs. To expedite the exchange of your item, you can place your new order at 1-800-426-8020.

They will charge you the purchase price of your exchange and waive shipping. Once your return is processed, they will refund the original item’s cost. Items exchanged without a receipt will be valued based on the current value of the item. 

Eddie Bauer Return Policy Without A Receipt

Eddie Bauer allows item returns without a receipt but promises a full refund in the original payment method if a return is initiated with a receipt. If you return an item to Eddie Bauer without a receipt, they will issue a merchandise credit for you.

Order Cancellation Policy

You need to contact customer service to check the status of your order and see if it is eligible for cancellation. If you were unable to cancel your order, you can return your items. You can follow the return guidelines mentioned above in this article and start your return process once you receive the item.

Eddie Bauer Return Conditions

The following are the return conditions at Eddie Bauer:

  • The items must be in their original condition.
  • The items must be unused and undamaged.

You are required to make a return within one year of purchase.

Eddie Bauer Faulty Returns Policy

You can contact Eddie Bauer customer service at 1-800-426-8020 as soon as possible if you want to return a faulty, damaged, or defective item. Include the following information; original order number, shipping address, and image evidence of the damaged or defective items.

Eddie Bauer Contact Details

Contact the Customer Service Department via email at [email protected] or by phone at 1 800-426-8020.

Eddie Bauer Customer Service Hours

Their customer service team operates daily from 9 AM to 8 PM ET and will respond within 1-2 business days via email.

Social Media Handles


Customers have 365 days to make a return at a store or online. The product must be in its original condition and all tags must be intact with the product. The return product must be in good and sellable condition.

Refunds may be completed in about 10 to 14 business days. Refunds will be issued in the original payment method. The refund time depends on your bank account.

No, you are not eligible to return used products or ones with no tags. 

If you received a damaged or defective product from the company then you can make a return of the damaged product. Otherwise, you are not eligible to return the damaged product.

Yes, you can make a return and exchange free of cost at Eddie Bauer. Yet, you may have to pay the shipping fee and other handling charges of the product, if you are returning it via mail.

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