Garage Return Policy 2026 | Can I Return Items Without Receipt?
Garage Return Policy allows its customers to return the products in the time duration of 30 days so that the customers can have a hassle-free return experience. They will not allow you to only return your product but the Garage facilitates the refund or exchange policy.
You can make a return within 30 days of purchase. The product must be returned in its original condition as you have received. Garage does not accept the return of damaged products. The product must be returned along with its original receipt.
Return Peried
30 Days
Exchange Time
30 Days
Refund Process
10 Days
Shipping FEE
Non-refundable
Details of Garage Returns:
| Information | Details |
| Website | Garage |
| Return time | 30 days |
| Refund method | Original payment method |
| Exchange | In-store Only |
| Return method | In-store and online |
| Contact | 1-888-342-7243 |
What is the Garage Return Method?
Garage provides its customers two ways to return your product. They can opt any one of the options according to their ease. You can return your product by visiting the store and via mail.
How to Return In-store at Garage?
If you are not happy with the purchase, you can make a return at the garage store within 30 days of purchase. To make a store return, the customer has to bring the product back to the nearest store along with all original receipt, online purchase receipt, original packing slip, or a copy of the shipping confirmation email, whatever applies to it. The product must be returned in its original condition. Don’t forget to take proof of purchase along with the product.
What is Garage Online Return Policy?
Return shipping is totally FREE for a limited time only and there are no additional charges upon return of the merchandise.
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What is the Garage Refund Policy?
After receiving your product, Garage initiates your refund process and then verifies that either you are eligible for refund or not. Normal time period for the refund process is about 10 business days. If you mailed the product then you have to wait more than 10 days.
Refunds will take place in the original method of payment you used initially. If you damage the product, you will not be able to get a refund. Make sure that your product is an unworn and undamaged, return must be made with all the required documents to get a full refund.
For returns in-store, Refunds will be issued using the same credit or debit card as the original purchase.
What is Gift Card Return Policy at Garage?
If you paid with a gift card, then you can return your item via mail or at the store within 30 days of purchase. If you want to get your refund, your refund will be issued in the form of a new Garage gift card. You cannot request to get your refund in the form of cash or any other payment method. You will not be able to get an instant refund on credit cards.
What are Return Policy Conditions at Garage Clothing?
What is Garage Exchange Policy?
Exchanges can only be done in-store, including for items purchased online. If you wish to exchange an item bought in-store or online for another product, you can do so in the respective banners stores. Garage and Dynamite orders must be exchanged separately. Garage do not process exchanges by phone or online at this time.
To exchange a product, bring your merchandise into a Garage store with a proof of purchase (invoice) within 30 days of purchasing the item. Exchanges cannot be processed without original receipts and must meet all eligibility requirements outlined above.
What is Garage Return Policy on Final Sale Items?
There are the following items which are considered to be as a final sale item on the Garage:
What is Garage Return Policy for Faulty Products?
In circumstances where you consider a product to be defective, please bring the merchandise you wish to return in-store or email at customerservice@garageclothing.com the following:
- A clear photo of the defective item.
- Your order number.
Garage customer service team will be happy to give you a full refund if your item is defective. The disposal or return of your defective item will be advised by garage customer service team.
Returns Without Receipt
In-store purchases must be returned in person at a store location, as they cannot be processed by mail. You generally need a proof of purchase to receive a refund, though specific policies may vary by location and product type.
For items purchased online, it is recommended to locate your order number or invoice through your account history. However, attempting to return any item without the original receipt or proof of purchase may limit your options to an exchange or a merchandise credit at the current selling price.
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What is Garage Cancellation Policy?
You can cancel any order placed with Standard Shipping within the period of time before your order is processed. During this period, you can also update your shipping address. Once an order is shipped, it can no longer be cancelled or modified.
To cancel your order:
When you cancel, your payment method won’t be charged and the pre-authorized amount will be released within 3-10 business days, depending on your bank.
What is the Delivery and Shipping Policy of Garage?
For a limited time, Garage is offering FREE STANDARD SHIPPING on all online orders of $75 and more to Canada, after applied discounts and before taxes. The cost for shipping will automatically be deducted at checkout for all eligible orders.
| Shipping Method | Order Threshold | Cost | Timing |
|---|---|---|---|
| Standard | Orders $75 & Up | FREE | 2-5 Business Days |
| Standard | Orders up to $74.99 | $9 | 2-5 Business Days |
| Express | – | $14 | 1-3 Business Days |
| Garage Collectif Creators | Orders $50 & Up | FREE | 2-5 Business Days |
Garage Contact Details:
You can chat with Live Support Team. You can also call at 1-888-342-7243. Customers can send an email at  customerservice@garageclothing.com.Â
Garage Customer Service Hours:
The customer service hours of the Garage in Canada are as follows:
| Day | Starting Time (EST) | Ending Time (EST) |
|---|---|---|
| Monday | 9:00 AM | 12:00 AM |
| Tuesday | 9:00 AM | 12:00 AM |
| Wednesday | 9:00 AM | 12:00 AM |
| Thursday | 9:00 AM | 12:00 AM |
| Friday | 9:00 AM | 12:00 AM |
| Saturday | 9:00 AM | 9:00 PM |
| Sunday | 9:00 AM | 9:00 PM |
Garage Store Timings:
You can go to the Store Locator on their website to learn about the store hours and location of the nearest store to you.
FAQs:
In how many days can I return at Garage?
You have 30 days to make a return at Garage, the product must be returned in its original condition. Garage does not accept the product if it has been damaged by you.
In how many days can I get a refund?
The refund will be issued within 7 to 10 business days. Refund time may vary because it depends on your bank account. Refunds will be issued in the form of the original payment method.
Can I make a return without a receipt?
May or may not. You need to submit the original receipt to make a successful return at Garage. Your refund will be issued in the form of store credit if you make a return without a receipt.
Can I make a return without a receipt?
May or may not. You need to submit the original receipt to make a successful return at Garage. Your refund will be issued in the form of store credit if you make a return without a receipt.
What is a pre-paidreturn label?
The pre-paid return label is the electronic document you will need to print to return your item(s) within the 30 day period.
Conclusion:
In summary, this return policy offers 30 days for free mail or in-store returns on online orders, provided items meet eligibility requirements. While mail returns utilize a pre-paid label and refund to the original payment method within 10 business days, in-store exchanges are required for all swaps. It is important to remember that in-store purchases cannot be mailed back and that items shipped separately must be returned together with a single label.
Ultimately, the goal is to provide a flexible refund process whether you choose to visit a location or send items back by mail. For specific situations like defective merchandise, split shipments, or holiday extensions, be sure to follow the detailed instructions provided to ensure a smooth transaction. Always keep your receipt or order number handy to verify your purchase and expedite your refund.
