Garage Return Policy

Garage Return Policy 2024 | Clothing Refund and Exchange

Garage Return Policy allows its customers to return the products in the time duration of 30 days so that the customers can have a hassle-free return experience. They will not allow you to only return your product but the Garage facilitates the refund or exchange policy.

You can make a return within 30 days of purchase. The product must be returned in its original condition as you have received. Garage does not accept the return of damaged products. The product must be returned along with its original receipt.

Details of Garage Returns:

Information Details 
Website Garage 
Return time 30 days 
Refund method Original payment method 
Exchange period 30 days 
Return method In-store and online 
Contact 1-888-342-7243

What is the Garage Return Method?

Garage provides its customers two ways to return your product. They can opt any one of the options according to their ease. You can return your product by visiting the store and via mail.

How to Return In-store at Garage?

If you are not happy with the purchase, you can make a return at the garage store within 30 days of purchase. To make a store return, the customer has to bring the product back to the nearest store along with all original receipt, online purchase receipt, original packing slip, or a copy of the shipping confirmation email, whatever applies to it. The product must be returned in its original condition. Don’t forget to take proof of purchase along with the product.

Garage Returns

What is Garage Online Return Policy?

Make sure that your product must be in its original condition and eligible to return. Return label is required to mail your product. Provide details about your product order number, name, email and receipt and send your package.

Try to return your items in an unopened stage. Go to the website and follow given prompts to make a return. Pack them properly and attach the return label on the top of the package. Drop off your package at the Canada post office. If you want to return more than one item, they must have separate returns and pack all the products individually.

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What is the Garage Refund Policy?

After receiving your product, Garage initiates your refund process and then verifies that either you are eligible for refund or not. Normal time period for the refund process is about 10 business days. If you mailed the product then you have to wait more than 10 days.

Refunds will take place in the original method of payment you used initially. If you damage the product, you will not be able to get a refund. Make sure that your product is an unworn and undamaged, return must be made with all the required documents to get a full refund. 

What is Gift Card Return Policy at Garage?

If you paid with a gift card, then you can return your item via mail or at the store within 30 days of purchase. If you want to get your refund, your refund will be issued in the form of a new Garage gift card. You cannot request to get your refund in the form of cash or any other payment method. You will not be able to get an instant refund on credit cards.

What are Return Policy Conditions at Garage Clothing?

  • The product must be returned along with its tags.
  • The product must be returned unwashed, undamaged, unworn, and unused.
  • The product must be returned within 30 days of purchase.
  • Pack the product in its original packaging such as beauty products in case and shoes in the shoe box.
  • If you want to return shoes, then it must be returned with its protective film.

What is Garage Exchange Policy?

Simply return to the store or by mail, if you want to exchange your product. You still have to pay your shipping charges and handlings for mail-in exchanges separately. The amount you paid for the return product will be credited to you for the new purchase. You can exchange your product by visiting the store.

The product must be in its original condition. It is recommended that you go to the store to exchange your product because it is convenient and all the processes are in front of you. For more queries, you can contact our customer service department.

What is Garage Return Policy on Final Sale Items?

 There are the following items which are considered to be as a final sale item on the Garage:

  • Wellness products by the Smilemakers brand
  • Earrings
  • Fragrances
  • Facemasks
  • Underwear
  • Beauty products
  • And clearance product in the sale section

What is Garage Return Policy for Faulty Products?

If by mistake you received a damaged or defective product, or wrong product that you don’t want. You may inform them by sending an email at [email protected]. You may return your product in-store, if you purchased the product from the Garage store. You need to send a clear picture of the defective item. They will issue a refund if you received damage or defective items.

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What is Garage Cancellation Policy?

Garage does not allow you to cancel or modify your product once your order is submitted. For more queries you can contact our customer support department.

What is the Delivery and Shipping Policy of Garage?

  • Garage offers you free standard shipping on all the orders above $60. You will receive your package within 3 to 7 business days.
  • If you choose an express shipping method, then shipping charges vary according to your location and it may deliver within 1 to 3 business days.
  • If you select the Same-Day delivery method then it will be delivered to you in 1 day.

Garage Contact Details:

You can chat with Live Support Team. You can also call at 1-888-342-7243. Customers can send an email at [email protected]

Garage Customer Service Hours:

The customer service hours of the Garage in Canada are as follows:

DayStarting Time (EST)Ending Time (EST)
Monday9:00 AM12:00 AM
Tuesday9:00 AM12:00 AM
Wednesday9:00 AM12:00 AM
Thursday9:00 AM12:00 AM
Friday9:00 AM12:00 AM
Saturday9:00 AM9:00 PM
Sunday9:00 AM9:00 PM

Garage Store Timings:

The store hours of the Garage in Canada are mentioned in the following. Please note that these hours are subject to change based on specific holidays or exceptional circumstances.

DayStarting TimeEnding Time
Monday10:00 AM8:00 PM
Tuesday10:00 AM8:00 PM
Wednesday10:00 AM8:00 PM
Thursday10:00 AM8:00 PM
Friday10:00 AM8:00 PM
Saturday10:00 AM8:00 PM
Sunday11:00 AM7:00 PM

FAQs:

You have 30 days to make a return at Garage, the product must be returned in its original condition. Garage does not accept the product if it has been damaged by you.

The refund will be issued within 7 to 10 business days. Refund time may vary because it depends on your bank account. Refunds will be issued in the form of the original payment method.

No, you are not allowed to make a return of used products. The product must be returned in its new condition.

Try to return your product within 30 days of purchase. After this limit Garage can give you a repair or exchange. If you request for a refund then your refund will be issued in the form of store credit as per Garage Return Policy.

May or may not. You need to submit the original receipt to make a successful return at Garage. Your refund will be issued in the form of store credit if you make a return without a receipt.

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