Bloomingdale’s Return Policy 2026 | How to Return Online & In-Store?
Shopping at Bloomingdale’s is an experience of luxury and convenience, but sometimes, you may need to return or exchange an item. To ensure a seamless process, Bloomingdale’s provides a 30-day return window for most products, provided they remain in saleable condition with original tags attached.
CHANEL, myGemma, REBAG, or any other pre-owned merchandise is eligible for returns within 14 days of purchase. Returned merchandise must be in the same condition as when you received it (unused, unworn, undamaged) and must include all tags and original packaging.

Return Peried
30 Days

Exchange Time
30 Days

Refund Process
3-5 Days

Shipping FEE
Non-refundable
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Details of Bloomingdale’s Return Policy:
| Information | Details |
| Website | Bloomingdale’s |
| Return method | In-store, Online |
| Exchange period | 30 days |
| Refund method | Original payment method |
| Refund period | 3-5 business days |
| Contact | 1-800-777-0000 |
| customerservice@bloomingdales.com |
Bloomingdale’s Return Methods:
In-store Returns at Bloomingdale’s:
If you want to return the product, first you need to check the eligibility of the product to see whether you can make a return or not. If your product is in its good and resalable condition then visit the nearest Bloomingdale’s retail store.
The product must be returned along with a receipt and request any customer representative to make a return. They will be happy to help you. Store representative will check the product and then you can request for a refund, return or exchange. Returns without a receipt may be credited to your Bloomingdale’s account or issued as merchandise credit, per store policy.
Bloomingdale’s Return Policy Online:
You can return your product via mail to Bloomingdale. Fill the Return Label form and then print it out. They will ask to provide order number, name, billing information and all other required info to complete a return label form.
Place the product in its original packaging and don’t forget to attach the return label and shipping label on the top of the package. Then drop off your package at any UPS location. Shipping charges will not be refunded. In case of mail return you are responsible to pay shipping charges.
International Returns Policy:
If you are not satisfied with your international purchase, you can return the item within 180 days of purchase. Refunds will be processed by Borderfree in the same currency and exchange rate as your original transaction. However, shipping fees are non-refundable for preference returns. For customers in the European Union, there is a 7-day cancellation period during which they can request a full refund, including shipping fees, although return shipping costs may apply.
Please allow 3 weeks for the return transit time, plus an additional 4 business days upon receipt for the return to be completed and the refund to be issued to your account. Bloomingdale’s apologize, but international orders cannot be exchanged.
Shipping fees, duties, and taxes may apply to international returns. It is recommended to contact Bloomingdale’s customer service for precise details before initiating an international return.
Contact Details
If you need assistance with an international return, contact internationalcustomerservice@bloomingdales.com for detailed return instructions. You can call them at International Customers 1.800.777.0000Â ORÂ 001.513.573.8170Â
8:00 AM – 12:00 AM ET, 7 days/week.
Steps to Reprint a Return Label
To make an online return, follow these steps:
Bloomingdale’s Exchange Policy:
Bloomingdale’s Return Policy is quite generous, if customers do not receive the product that they want or they are not happy with the purchase they can exchange or return their product at Bloomingdale. Bloomingdale allows its customers to exchange their product within 30 days of purchase.
You can exchange your product both in-store and online. The staff will facilitate you with the exchange service with a different item, style, or color after returning your previous product for a full refund. To exchange the products purchased online, you can contact customer service at 1-800-777-0000.
Bloomingdale’s Refund Policy:
If you make your return at the store, we will process your return credit immediately. Refund process may take a few days to reflect on your bank account, depending on your bank’s processing time. Fine Jewelry returns may require additional review and processing time before a refund is issued.
Refunds will be issued in 3-5 Business Days in the original payment method. You can check your refund updates on your email id, if you provided at the time of purchase. Shipping and other handling charges will not be refunded.
Exceptions:
Bloomingdale’s Return Policy Without Receipt:
If you have lost the receipt, then you can make your return at Bloomingdale’s. But they will issue a refund in the form of store credit to the lowest selling price of the item in the last 180 days. You need to show your valid ID card to make a return at Bloomingdale.
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Different Return Periods:
CHANEL, myGemma, REBAG, or any other pre-owned merchandise is eligible for returns within 14 days of purchase. If you purchased from the store, then you are eligible to make a return at a store. You must return via UPS, if you purchased online. Area rugs must be returned within 14 days after delivery.
Furniture must be initiated within 3 days of delivery and may incur a 15% restocking fee. Items must be returned in their original, new condition. If your item arrives damaged, please contact Bloomingdale’s Customer service at 1-800-323-7857.
Mattresses have a 365-day reselection period if you aren’t satisfied, minus applicable fees, calculated as a percentage of your original purchase price. Original delivery fees are not refundable. A new delivery fee will be incurred. A pick-up fee of $110 will be charged, except in the case of a manufacturer’s defect.
If you got a bonus gift with your product that you want to return, you can return the bonus gift along with the product or pay for the bonus gift and keep it. Hastens Mattress must be returned within 30 days of purchase.
Return Item Condition:
Cancellation policy at Bloomingdale’s:
If you want to cancel your orders you have 30 minutes of placing the order. If you have chosen in-store pick up or same delivery then you have 15 minutes to cancel your order. Contact our customer support department and they will help you to cancel your order. If it has been shipped, then you can’t cancel your order.
Delivery and Shipping Policy at Bloomingdale’s:
It takes 2-3 business days for Bloomindale’s to process and ship the products. Delivery can take 3-10 working days depending on the shipment method you choose. If you order $150 or more you can get free standard shipping on all orders every day.
Bloomingdale’s Store Timings:
Customers can find store timings of bloomingdale’s on Store Locator.
Contact Details:
Please contact customer service at 1-800—777-0000. You can live to chat with the agents on Bloomingdale’s website.
You can send an email at customerservice@bloomingdales.com
Bloomingdale’s Customer Service Hours:
Get in touch with our customer support department from 9:00 AM – 12:00 AM ET, 7 days/week.
Social Media Handles:
FAQs:
Can I make a return of worn items at Bloomingdale’s?
No, you cannot make a return of worn, washed or used product at Bloomingdale’s.
In how many days can I get a refund?
Refund process depends on your bank account in which your amount will reflect back. It may take 3-5 business days to issue your refund.
What happens if my item does not qualify for a refund?
Bloomingdale’s reserves the right to decline refunds that do not meet their policies.
How do I return or exchange a gift?
Bloomingdale’s will issue a merchandise credit for any gift you receive using your original receipt or proof of purchase label. If you do not have a receipt, a Bloomingdale’s store can issue a merchandise credit for the lowest selling price in the last 180 days.
Am I able to receive a price adjustment?
Price adjustments on eligible merchandise can only be made within 10 days of your order date. If they are able to make an adjustment, bloomingdale’s will refund the price difference to your original form of payment.
Conclusion:
Bloomingdale’s return policy makes it easy for customers to return or exchange items while maintaining fair business practices. By following the simple steps outlined in this guide, you can get your refund or exchange processed quickly and smoothly.
Whether you purchased an item online, in-store, or from a third-party vendor, knowing the specific policies can help you avoid any issues. Always check the latest policies on the official Bloomingdale’s website or reach out to customer service if you need further assistance.

