Walgreens Return Policy 2025 | Policy Details & Exceptions
Walgreens wants to offer 100% satisfaction to their customers for their purchases. Walgreens Return Policy allows its customers to return the purchase, if you are unsatisfied with it. You have 30 days to return your items to Walgreens.
You must return the items with their original sales receipt or order number. You can return the items to a local Walgreens or Duane Reade store. The refunds will be credited to the actual price, including the shipping fee. Walgreens has the right to cancel or limit your exchanges or returns.
Return Peried
30 Days
Exchange Time
30 Days
Refund Process
3-5 Days
Shipping FEE
Non-refundable
Most Recent SAVERS RETURN POLICY
Detaild About Walgreens Returns:
| Information | Details |
| Website | Walgreens |
| Return Period | 30 Days |
| Refund Period | 3-5 Days |
| Refund Method | Original Form of Payment |
| Exchange Period | 30 Days |
| Return Mediums | In-Store, Mail |
| Chat Hours | 24 hours a day, 7 days a week |
| Phone Support | Store: 1-800-925-4733 Online: 1-877-250-5823 |
Walgreens Return Policy without Receipt:
To get a full refund, you must have an original sales receipt or the item’s order number. If you lost your receipt and want to return your order to Walgreens, it’s up to the store manager to offer you a refund. If you get a refund, the refund will be given in Walgreens Gift Card.
Walgreens Refund Policy:
If you want a refund for an item, ensure to return it within 30 days of purchase. The refund will be for the item’s original price and the shipping fee for the order. You will receive the refund in the original form of purchase. The refund may take 3-5 days or more to be credited to your account. It may depend on your financial institution. You will receive a refund in a gift card if you do not show a receipt during the return.
Walgreens Exchange Policy:
If you are unsatisfied with your product, you can exchange it for another item. You have 30 days to exchange an item. Exchanges can be made in-store and online. You must have a sales receipt to make a return. The exchange policy may be different for cosmetics. Opened items can be exchanged if you have a valid reason to return them. Especially for items like medications and personal wellness products.
Walgreens Return Policy Conditions:
Exceptions of Walgreens Returns:
The followings items are not accepted for returns at Walgreens:
Walgreens Return Policy Methods:
Walgreens provides the following methods through which you can return your item.
Walgreens Return Policy Online:
Follow these easy steps to make a return at Walgreens:
Walgreens In-Store Returns:
You should return your online purchases from Walgreens.com or Walgreens App to the store. You must bring the item with the sales receipt or the order number. If you don’t have a receipt, go to your account under “Product Purchase History” and find the order number and details. Please bring the payment method you used to purchase. You can return the products within 30 days from the date of purchase.
Refunds will be credited to the same account if you purchased using a credit card. If you purchased using a check or PayPal, the refunds will be made to cash. If you return your items without a receipt, it’s up to the store manager to allow a refund. You will be refunded in a gift card if a refund is allowed.
Most Popular Among Audience World Market Return Policy
Walgreens Contact Lenses Returns:
Unopened, unexpired, and undamaged boxes of in-stock contact lenses in their original form are eligible for returns at Walgreens. You can return your contact lenses if you received the wrong ones, the lenses are defective or damaged, or if you ordered incorrect perception. Customized lenses are not acceptable for returns.
You can mail the Unopened, unexpired, and undamaged boxes of in-stock contact lenses in their original form to the Walgreens Contact Lens Return Center. You must include the original sale invoice with the item when shipped for return. Walgreens will notify you once your order is received and processed for return.
Products other than the contact lenses at the Contact Lens Center can be returned within 30 days if you have them in the original packaging and sales receipt. Taxes will also be refunded at the local rate. If you do not have a receipt, these products will be refunded or exchanged via mail within 14 days.
Delivery and Shipping Policy of Walgreens:
Walgreens provide free shipping if you order above $35. The estimated delivery timing for Walgreens orders is as follows:
Walgreens Gift Card Policy:
You can purchase Gift Cards online and in Walgreens stores. There is no expiry date for Walgreens Gift Card. The limit is $500 per card and $750 for all Gift Cards. The amount on your card is between $5 and $500. Walgreens Gift Card takes five days for shipping.
To check the balance of your gift card, you can call 833-522-2487 or request your account balance on the website. Walgreens Gift Cards cannot be returned and are non-refundable. Walgreens is not responsible in case your gift card is lost or stolen.
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Walgreens Holiday Return Policy:
Unfortunately, Walgreens does not provide an extended holiday return policy for their items. The return policy is the same for every item.
Order Cancellation Policy:
You can return your prescription orders online. You can also cancel your retail order within 30 hours of placing it through the confirmation email you received. You can ask for customer service help if it has been more than 2 hours.
How To Return Damaged Items at Walgreens?
If you receive an item that has been damaged or defective, please call customer service at 1-877-250-5823. No additional charges will be applied to your replaced product.
Store Timings:
You can use the Store Locator on the Walgreens website to know about the store hours of the store near you.
Walgreens Customer Service Hours:
Walgreens provides customer service 24 hours a day, seven days a week.
Contact Details:
You can use their exceptional live chat service on their website. For online inquiries, you can call 1-877-250-5823. For in-store inquiries, call 1-800-925-4733.
Walgreens Social Media Accounts:
FAQs:
What is Walgreens Return Policy after 30 days?
You cannot return items after 30 days. Items must be returned within 30 days of purchase with their sales receipt.
Can I return the prescription order online to Walgreens?
Walgreens will not accept any return of prescriptions for resale or reuse. If they made an error, you can contact the customer service.
Can I return online orders to the Walgreens store?
No, you cannot return the mail-order items to the Walgreens store.
Can I return the Walgreens Photo purchase?
You can contact customer service at [email protected] or call 1-866-264-2910 if you want to return your photo order. For in-store purchases, you can visit the store for refunds or exchanges.
Conclusion:
Walgreens’ return policy is designed to provide customers with a smooth and flexible refund experience while ensuring compliance with health, safety, and fraud prevention measures. With a 30-day return window, customers can return most products either in-store or online, provided they have the original receipt or order number.
Refunds are typically processed back to the original payment method, and Walgreens even offers a 100% satisfaction guarantee on its brand products, ensuring that customers feel confident in their purchases. However, certain items, such as gift cards, personal care products, and hazardous materials, are not eligible for return, and oversized medical equipment requires special handling through customer service.
