Dynamite Return Policy

Dynamite Return Policy 2024 | FREE Returns Within 30 Days

Dynamite provides customers with a 30-day return period from the date of purchase, allowing them ample time to make their decision. Dynamite offers free returns to the custtomers. There is no need to worry about additional expenses.

Details of Dynamite Returns

Website Dynamite Clothing 
Return time30 days
Return medium In Store & Online
Exchange medium In Store 
Refund methodOriginal mode of payment 

What is Dynamite Holiday Return Policy

Purchased between November 6 and December 6, non-final sale merchandise can be returned or exchanged until January 6, with original sales receipt or e-receipt provided. 

Gift receipts can be exchanged for merchandise or refunded on a store gift card until January 6, upon presentation of the receipt.

Dynamite Returns

Dynamite Return Conditions

  • Order should be placed within the last 30 days, excluding state lockdowns.
  • Product should be unworn, unused, and unwashed.
  • Product with original price tags should be attached.
  • Intact shoes can only be returned or exchanged in original condition with protective film.
  • Final sale on earrings, fragrance, beauty products, Smilemakers brand wellness products, clearance products, gift cards, and e-gift cards.

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What is Dynamite Return Method?

The company offers free returns for all online orders within 30 days of purchase, provided they adhere to the return policy conditions. Online orders can be returned via mail or in-store, while in-store purchases cannot be returned by mail, and exchanges must be done at the store level.

Dynamite In Store Returns

Return the merchandise in its original condition with a proof of purchase (receipt) to a nearby store. The item must meet all eligibility requirements. The product must be in its original condition. You can ask the store representative for help. They will be happy to help you. Make sure that your product must fulfil the Dynamite’s return policy condition to get a refund or exchange.

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Dynamite Return Policy Online

The pre-paid return label is an electronic document required to return items within a 30-day period. It is automatically filled based on your profile and order information. If you checked out as a guest, please fill out the tracking form below the check order section.

  • Log into your online account, select order history, and fill out the tracking form.
  • Print your pre-paid return label.
  • Select “Print Return Label” and fill out the tracking form.
  • Label package and drop off.
  • Securely attach the return label to each package, preferably in the original packaging.
  • For multiple orders, each order must have its own return label and be packaged separately.
  • Ensure returned items comply with our return policy regulations.
  • Get refund confirmation: 
  • Allow up to 10 business days for refund processing using the same payment method as the original purchase.
  • Credit card refunds may take 3 to 5 business days to appear on your statement.

What is Dynamite Refund Policy?

Refunds will be issued within 10 business days of receiving returned items, using the same payment method as the original purchase, but shipping charges, including sales taxes, are not refundable.

Refunds can be issued using the same credit or debit card as the original purchase. Online orders with Paypal can be returned in-store, and gift card payments will be transferred to a new gift card. Shipping charges, including sales taxes, are not refundable.

  • If your original purchase was a gift card or e-gift card, you will receive a refund on the card used for payment. If lost or discarded, your gift card information can be retrieved via the returns confirmation email.
  • Credit/debit purchases require a refund processing time of 3 to 5 business days, with delays varying based on the financial institution and may vary after processing.
  • PayPal orders can only be refunded to your PayPal account when returned to us, while in-store returns will return the item directly into your PayPal account.

What is Dynamite Exchange Policy?

You can exchange an item purchased in-store or online for another product in the respective banner stores. Dynamite and Garage orders require separate exchanges, and they currently do not process exchanges via phone or online. To exchange a product, present your purchase with a proof of purchase within 30 days of purchase at a Dynamite store. Exchanges require original receipts and meet all eligibility requirements outlined above.

The policy stipulates that exchanges are exclusively available in-store, including for items purchased online. For more queries, contact the customer service department.

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How To Return Defective Items at Dynamite?

If you believe a product is defective, you can return it in-store or contact [email protected]. You have to provide an order number and a clear photo of the damaged or defective product. 

Their customer service team is ready to provide a full refund for defective items, with advice on disposal or return. If you received a garment with security tags, contact them for an immediate refund. In-store returns must be processed in-store.

What is Dynamite Gift Card Policy?

Dynamite gift cards can be purchased in any Dynamite store or on website, while E-gift cards can only be purchased online. They are also available at other authorised retailers. Dynamite gift cards cannot be used to buy other Dynamite gift cards, and Klarna payment methods cannot be used for online purchases.

Lost or stolen cards cannot be replaced. However, if the original payment method is a lost or stolen gift card, a new gift card can be issued without issue. Contact them for more information.

Dynamite’s standard return policy applies to purchases made with gift cards and E-gift cards, allowing refunds on a new card in-store or online. This policy also applies to other gift cards and prepaid cards accepted by Dynamite, such as mall gift cards, Visa prepaid cards, and Cartes Bonheur.

Order Cancellation Policy

An order cannot be modified or cancelled once it is submitted. Orders can be returned in-store for a refund once they are received at the chosen address. Incase of no cancellation, you don’t need to worry, you still have the option to return your product within 30 days of purchase.

Dynamite Contact Details

Customer Service can be reached at (833) 250-4478 or (888) 342-7243, available Monday through Friday from 9:00 AM to 12:00 PM (EST) and Saturday through Sunday from 9:00 AM to 9:00 PM (EST).

Social Media Handles


You have 30 days to return your product, but the product must be returned in its original condition along with its receipt and tags.

Yes, Dynamite offers an exchange policy. But you can exchange your product only by visiting the store.

Your refund will be issued within 10 working days in the form of the original payment method you used initially.

Dynamite provides free returns via mail for all online orders, eliminating any additional costs for customers.

Yes, Dynamite allows you to return gift purchases although you can’t return gift cards.

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