Dynamite provides customers with a 30-day return period from the date of purchase, allowing them ample time to make their decision. Dynamite offers free returns to the custtomers. There is no need to worry about additional expenses.
Details of Dynamite Returns
|In Store & Online
|Original mode of payment
What is Dynamite Holiday Return Policy
Purchased between November 6 and December 6, non-final sale merchandise can be returned or exchanged until January 6, with original sales receipt or e-receipt provided.
Gift receipts can be exchanged for merchandise or refunded on a store gift card until January 6, upon presentation of the receipt.
Dynamite Return Conditions
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What is Dynamite Return Method?
The company offers free returns for all online orders within 30 days of purchase, provided they adhere to the return policy conditions. Online orders can be returned via mail or in-store, while in-store purchases cannot be returned by mail, and exchanges must be done at the store level.
Dynamite In Store Returns
Return the merchandise in its original condition with a proof of purchase (receipt) to a nearby store. The item must meet all eligibility requirements. The product must be in its original condition. You can ask the store representative for help. They will be happy to help you. Make sure that your product must fulfil the Dynamite’s return policy condition to get a refund or exchange.
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Dynamite Return Policy Online
The pre-paid return label is an electronic document required to return items within a 30-day period. It is automatically filled based on your profile and order information. If you checked out as a guest, please fill out the tracking form below the check order section.
What is Dynamite Refund Policy?
Refunds will be issued within 10 business days of receiving returned items, using the same payment method as the original purchase, but shipping charges, including sales taxes, are not refundable.
Refunds can be issued using the same credit or debit card as the original purchase. Online orders with Paypal can be returned in-store, and gift card payments will be transferred to a new gift card. Shipping charges, including sales taxes, are not refundable.
What is Dynamite Exchange Policy?
You can exchange an item purchased in-store or online for another product in the respective banner stores. Dynamite and Garage orders require separate exchanges, and they currently do not process exchanges via phone or online. To exchange a product, present your purchase with a proof of purchase within 30 days of purchase at a Dynamite store. Exchanges require original receipts and meet all eligibility requirements outlined above.
The policy stipulates that exchanges are exclusively available in-store, including for items purchased online. For more queries, contact the customer service department.
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How To Return Defective Items at Dynamite?
If you believe a product is defective, you can return it in-store or contact [email protected]. You have to provide an order number and a clear photo of the damaged or defective product.
Their customer service team is ready to provide a full refund for defective items, with advice on disposal or return. If you received a garment with security tags, contact them for an immediate refund. In-store returns must be processed in-store.
What is Dynamite Gift Card Policy?
Dynamite gift cards can be purchased in any Dynamite store or on website, while E-gift cards can only be purchased online. They are also available at other authorised retailers. Dynamite gift cards cannot be used to buy other Dynamite gift cards, and Klarna payment methods cannot be used for online purchases.
Lost or stolen cards cannot be replaced. However, if the original payment method is a lost or stolen gift card, a new gift card can be issued without issue. Contact them for more information.
Dynamite’s standard return policy applies to purchases made with gift cards and E-gift cards, allowing refunds on a new card in-store or online. This policy also applies to other gift cards and prepaid cards accepted by Dynamite, such as mall gift cards, Visa prepaid cards, and Cartes Bonheur.
Order Cancellation Policy
An order cannot be modified or cancelled once it is submitted. Orders can be returned in-store for a refund once they are received at the chosen address. Incase of no cancellation, you don’t need to worry, you still have the option to return your product within 30 days of purchase.