Aritzia Return Policy 2026 | Policy & Refund Rules
Shopping online or in-store at Aritzia should be a stress-free experience, and that includes the return and exchange process. Whether you changed your mind or received an item that didn’t meet expectations, Aritzia offers a structured return policy designed to make the process easy and efficient. Customers have up to 30 days from the shipping date to request a return.
To support environmental goals, Aritzia has eliminated paper invoices. Customers must use their Shipping Confirmation or E-Receipt as proof of purchase when initiating returns via the online portal or instore.

Return Peried
30 Days

Exchange Time
30 Days

Refund Process
5-10 Days

Shipping FEE
Non-refundable
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Details of Aritzia Returns
| Information | Details |
| Website | Aritzia |
| Return time | 30 Days |
| Return medium | In-store & Online |
| Exchange medium | In-store & Online |
| Refund method | Original payment method |
| Contact | 1-855-274-8942 |
What are Return Methods at Aritzia?
Aritzia Online Return Policy
To return your items via mail, log in to your Aritzia account and navigate to your Order History. Please refer to the carrier website and the available return drop-off locations. Please follow the instructions on the Return Confirmation page to pack and ship your return. When your refund is processed, Aritzia email you right away and let you know. Please allow 5 to 10 business days for your refund to be processed.
How to Retuen Items In-store?
To return or exchange an item at an Aritzia store, follow these instructions:
Aritzia Store Locator allows users to easily locate the nearest store. Visit the store and ask a staff member to process your return request. Aritzia merchandise can only be returned or exchanged in-store at the same store where it was purchased, ensuring that the original purchase is the only option.

What Are the International Return Fees by Country?
| Country | Fees |
|---|---|
| United Kingdom | £10 |
| Australia | AU$20 |
| Europe (Germany, France, etc.) | €10 |
| New Zealand | $20 NZD |
Aritzia Exchange policy
Aritzia has a unique and easy exchange policy. You can exchange items to Aritzia if you purchased them in person from a store. You can only exchange your items within 30 days of your original purchase. The staff will facilitate you with the exchange service. You cannot make an exchange of personalized orders. If you need more assistance, please call the customer service department.
Aritzia Return Policy Conditions
Aritzia Refund Policy
Refunds are issued to the original method of payment used during checkout on Aritzia.com. The standard Aritzia refund processing time is 5 to 10 business days after the package is received. An email confirmation is sent immediately once the return has been successfully processed. Actual posting to your account depends on your specific bank or credit card provider’s schedule.
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Aritzia Return Policy Exceptions
Aritzia return policy may seem straightforward, but some items cannot be returned regardless of the attempt.
Aritzia Order Cancellation Policy
If you submit your order before you’re ready, we’ll do our best to assist you. Orders can be canceled within 30 minutes of online placement, but only when the delivery status is incomplete. If your order is within the 30-minute window, you can call at 1-855-274-8942 or contact them using live chat.
If you were unable to cancel your order, you can return your items. You can follow the return guidelines mentioned above in this article and start your return process once you receive the item.
Aritzia Return Policy Without a Receipt
Aritzia has eliminated paper invoices to reduce environmental impact, so physical receipts are not required. Your Shipping Confirmation email and digital E-Receipt serve as the official proof of purchase for all transactions.
Aritzia Faulty Returns Policy
You can contact Aritzia customer service if you want to return a faulty, damaged, or defective item. Include the following information: original order number, shipping address, image evidence of the damaged or defective items, P.O. number, and description of how the product fits. The customer service team will try to respond to you as soon as they can.
Aritzia Contact details
You can contact the Aritzia Customer Service team on their website and have a chat with their agent, or you can email them at service@aritzia.com.You can also call Aritzia customer support at 1-855-274-8942.
Aritzia Customer Service hours
You can call Aritzia’s customer service department from 6:00 AM to 9:00 PM PST, Monday through Sunday.
Social Media Handles
FAQs:
Can I return products after 30 days?
The policy states that items purchased online from Aritzia cannot be returned after 30 days. The window for items purchased in-store is even shorter.
Can I return used products to Aritzia?
No, you are not eligible to return used products or if the product has no tags.Â
In how many days can I get a refund?
Your refund will be issued within 5 to 10 business days. Refunds will be issued in the form of the original payment method.
Conclusion
In conclusion, understanding Aritzia return policy is the key to a seamless shopping experience. Whether you’re eyeing those fashion-forward pieces online or making a statement in-store, knowing the ins and outs of their return and exchange procedures empowers you to make the most of your Aritzia purchases.
With specific timeframes for returns and various options for refunds or store credits, Aritzia ensures that your style satisfaction remains a top priority. So, shop with confidence, knowing that Aritzia has your back, and you can easily navigate their return policy to keep your wardrobe fresh and stylish.
