Maurices Return Policy

Maurices Return Policy 2024 | Unlimited Return Window

Wrong Size? Second Thoughts? You can return your item to Maurices online and by visiting in-store. There is no time limit mentioned by Maurice to return your merchandise. You must bring the original sales receipt or any proof of purchase to make the return. You will have to pay a $5.95 shipping fee. Please contact customer service or go to the Maurice store if your items to return are less than $10.00.

Details about Maurices Returns

Return PeriodNo Limit
Refund Period1-4 Business Days
Refund MethodOriginal Payment Method
Exchange PeriodNo Limit
Return MediumsMail, In-Store
Customer Support HoursMonday-Friday: 8:00AM-10:00PM
Saturday-Sunday: 9:00AM- 8:00PM
Phone SupportSMS: 1-866­-977-1542
Email[email protected]

Maurices Refund Policy

You will receive the refund on the original form of payment. If you return your items online, you will receive your refund within 1-4 business days. If you purchased an item with your credit card, the refund will be issued to your credit account. The shipping fee is not eligible for a refund.

Maurices Returns

Maurices Gift Return

You can return your gift to Maurice as long as you bring the original receipt with your gift items. The Maurices store staff will help you with the returns and exchanges. If you do not have a receipt and the item is in good condition, including all the tags, Maurices will provide you with a store merchandise credit for the price of that item.

Maurices Exchange Policy

You can exchange your items with Maurices whenever you want to. Maurices do not accept online exchanges at the online warehouse. You need to visit a Maurices store to get an exchange for an item. The store associate will help you with the exchange process. However, you can exchange your item through the online return process, but you will have to pay for the shipping and handling charges.

Maurices Return Conditions

The following are the return conditions at Maurice:

  • The item must be in good condition.
  • Tags must be attached to the items.
  • You must provide the order number for the item.
  • Make sure to include the original packing slip with the package.

Methods to Return at Maurices

You cannot return Maurice’s online purchases to Maurice’s stores. If you send your online purchases to the store, the items will be sent back to you. The following are Maurice’s return methods for their customers for easy and flexible returns.

Online Returns

Follow the given steps to make a return for Maurice’s items via mail:

  • Head to Maurice’s official website.
  • Go to the returns page.
  • Follow the given prompts and identify the items you want to return.
  • Print your return shipping label.
  • Pack your items securely in a package and remove the extra labels. Attach the new return shipping label.
  • Drop off your package at any nearest UPS.
  • You can mail your package to the following address:


Maurice returns, 1901 State Rd. 240 East,  Greencastle, IN 46135

  • You will receive your refund in 1-4 business days

In-store Returns

You can use the Find a Store given on the Maurices website to find the nearest store to you. You can return your items to a Maurices store whenever you want. Pack your items and take them to the store. Make sure to bring an original sales receipt with your returned items to the store. Talk to a store associate, and they will help you with the return process.

Maurices Return Policy

Maurice Delivery and Shipping Policy

The following are the shipping and delivery methods provided by Maurice:

  • The Standard Ground Shipping is FREE for orders above $50 and arrives in 3-8 business days.
  • The Standard Ground Shipping costs $6.95 for orders less than $50 and arrives in 3-8 business days.
  • The 2-Day Shipping costs $10.95 & up and arrives in 2-3 business days.
  • The Next-Day Shipping costs $20.95 & up and arrives in 1-2 business days.

Maurice Gift Card Policy

Maurices offers gift cards and physical gift cards. These cards are redeemable in stores and online for purchasing merchandise. These gift cards are eligible to redeem cash. In case of lost or stolen product, you will need proof of purchase to cancel or replace your gift card.

You can add the amount to your gift cards between the amount of $10 and $500. You can check the balance of your card by entering your gift card number and your PIN number. You can call 1-866-977-1542 for more information regarding gift cards.

Maurice Return Policy without Receipt

Unfortunately, it is not possible to return your item without a receipt at Maurices. You must bring an original sales receipt or proof of purchase if you want to get a refund for your item.

Maurice Order Cancellation Policy

You have 30 minutes to cancel your order after placing it. You can live to chat with customer service or call them at 1-866-977-1542 to cancel your order immediately. If it’s been more than 30 minutes, you will be unable to cancel your order.

If you were unable to cancel your order, you can return your items to Maurices. You can follow the return guidelines mentioned above in this article and start your return process once you receive the item.

Maurices Store Timings

You can go to the Find a Store on the Maurices website to learn about the store hours and location of the nearest Maurices store to you.

Maurice Customer Service Hours

You can contact the Maurices Customer Service team in following hours:

DayStarting TimeEnding Time
Monday8:00 AM10:00 PM
Tuesday8:00 AM10:00 PM
Wednesday8:00 AM10:00 PM
Thursday8:00 AM10:00 PM
Friday8:00 AM10:00 PM
Saturday9:00 AM8:00 PM
Sunday9:00 AM8:00 PM

Maurices Contact Details

You can contact the Maurices Customer Service team via the live chat on their website or send an email to [email protected]. You can also send an SMS at 1-866­-977-1542.

Maurices Social Media Handles


As per Maurices Return Policy, You can return Maurices whenever you want. There is no limit. However, the item must be in good condition.

You will receive your refunds in 1-4 business days.

A restocking fee of $5.95 will be deducted from your refunds.

Yes, you can exchange your gifts purchased from Maurices as long as the exchanges are made in stores.

No, online purchases are not eligible for in-store returns.

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