Maurices Return Policy 2026 | Unlimited Return Window
Wrong Size? Second Thoughts? You can return your item to Maurices online and by visiting in-store. There is no time limit mentioned by Maurice to return your merchandise. You must bring the original sales receipt or any proof of purchase to make the return. You will have to pay a $6.95 shipping fee.
At Maurices, customer satisfaction comes first. Whether you bought an item online or in-store, you can return it anytime with your original receipt or order number—no return window restrictions.
Return Peried
Anytime
Exchange Time
Anytime
Refund Process
Available
Shipping FEE
$5.95
Details about Maurices Return Policy
| Information | Details |
| Website | Maurices |
| Return Period | No Limit |
| Refund Method | Original Payment Method |
| Exchange Period | No Limit (Instore Only) |
| Return Mediums | Mail, In-Store |
| Customer Support Hours | Monday-Friday: 9:00AM-9:00PM Saturday-Sunday: 9:00AM- 7:00PM |
| Phone Support | 1-866Â-977-1542 |
| customerservice@maurices.com |
No Return Window Restrictions
Many retailers set time limits on returns—whether it’s 30 days, 60 days, or even 90 days. At Maurices, this isn’t the case. You can return your items whenever you want, as long as you have your original receipt or order number.
This is a game-changer for shoppers who:
Whether it’s been a week or several months, Maurices will accept your return as long as the item meets the required conditions.
What are Condition for Returns?
To qualify for a return, items must be in original condition, meaning:
If an item has been worn, washed, or altered, Maurices reserves the right to deny the return.
Maurices Refund Policy
You will receive the refund on the original form of payment. If you return your items online, you will receive your refund within few business days. If you purchased an item with your credit card, the refund will be issued to your credit account. The shipping fee is not eligible for a refund.
Refund Methods & Processing Time
Maurices processes refunds based on the original payment method:
What is Maurices Exchange Policy?
You can exchange your items with Maurices whenever you want to. Maurices do not accept online exchanges at the online warehouse. You need to visit a Maurices store to get an exchange for an item. The store associate will help you with the exchange process. However, you can exchange your item through the online return process, but you will have to pay for the shipping and handling charges.
What items are non-returnable?
While Maurices offers a customer-friendly return policy, there are a few exceptions to keep in mind.
What are Methods to Return at Maurices?
You cannot return Maurice’s online purchases to Maurice’s stores. If you send your online purchases to the store, the items will be sent back to you. The following are Maurice’s return methods for their customers for easy and flexible returns.
Online Returns
Follow the given steps to make a return for Maurice’s items via mail:
In-store Returns
You can use the Find a Store given on the Maurices website to find the nearest store to you. You can return your items to a Maurices store whenever you want. Pack your items and take them to the store. Make sure to bring an original sales receipt with your returned items to the store. Talk to a store associate, and they will help you with the return process.
Simply visit any Maurices location and head to the customer service desk. A store associate will process your return and issue a refund or store credit.
What If You Lost Your Receipt?
If you don’t have the original receipt, Maurices will still accept your return but may issue a merchandise credit instead of a refund.
Maurice Delivery and Shipping Policy
The following are the shipping and delivery methods provided by Maurice:
Maurice Gift Card Policy
Maurices offers gift cards and physical gift cards. These cards are redeemable in stores and online for purchasing merchandise. These gift cards are eligible to redeem cash. In case of lost or stolen product, you will need proof of purchase to cancel or replace your gift card.
You can add the amount to your gift cards between the amount of $10 and $500. You can check the balance of your card by entering your gift card number and your PIN number. You can call 1-866-977-1542 for more information regarding gift cards.
Maurice Return Policy without Receipt
If you don’t have the receipt or order number company will give you a merchandise credit for the current price. You must bring an original sales receipt or proof of purchase if you want to get a refund for your item.
Maurice Order Cancellation Policy
You have 30 minutes to cancel your order after placing it. You can live to chat with customer service or call them at 1-866-977-1542 to cancel your order immediately. If it’s been more than 30 minutes, you will be unable to cancel your order.
If you were unable to cancel your order, you can return your items to Maurices. You can follow the return guidelines mentioned above in this article and start your return process once you receive the item.
International Returns
Maurices offers return options for international customers, but the process may vary depending on the country. To check your return eligibility, visit the Maurices customer service page for international return guidelines.
Maurices Store Timings
You can go to the Find a Store on the Maurices website to learn about the store hours and location of the nearest Maurices store to you.
Maurices Contact Details
You can contact the Maurices Customer Service team via the live chat on their website or send an email to customerservice@maurices.com. You can also send an SMS at 1-866Â-977-1542.
Customer Care Hours:
| Support Method | Days Available | Hours (CT) |
|---|---|---|
| Live Chat | Monday – Friday | 9:00 AM – 9:00 PM |
| Saturday – Sunday | 9:00 AM – 7:00 PM | |
| Text (SMS) | Monday – Friday | 9:00 AM – 9:00 PM |
| Saturday – Sunday | 9:00 AM – 7:00 PM |
Maurices Social Media Handles
FAQs
What is Maurices Return Policy after 30 days?
As per Maurices Return Policy, You can return Maurices whenever you want. There is no limit. However, the item must be in good condition.
Can I return an online order in-store?
Yes! Simply bring your order number and item to any Maurices store.
Do I have to pay for return shipping?
If you return items by mail, a $6.95 fee is deducted from your refund. In-store returns are free.
Conclusion
Maurices offers flexible return options both in-store and by mail, provided you have your original receipt or order number. While most items can be refunded or exchanged, please remember that evsie™ items are final sale, and certain hygiene-related products like panties and swimsuits have specific restrictions. The goal is to ensure you feel good about your purchase, with the team ready to assist within reason.
