Maurices Return Policy 2025 | Unlimited Return Window
Wrong Size? Second Thoughts? You can return your item to Maurices online and by visiting in-store. There is no time limit mentioned by Maurice to return your merchandise. You must bring the original sales receipt or any proof of purchase to make the return. You will have to pay a $5.95 shipping fee. Please contact customer service or go to the Maurice store if your items to return are less than $10.00.
At Maurices, customer satisfaction comes first. Whether you bought an item online or in-store, you can return it anytime with your original receipt or order number—no return window restrictions. This means you don’t have to worry about missing a 30-day or 60-day deadline.

Return Peried
Anytime

Exchange Time
Anytime

Refund Process
1-4 Days

Shipping FEE
$5.95
Details about Maurices Returns
Information | Details |
Website | Maurices |
Return Period | No Limit |
Refund Period | 1-4 Business Days |
Refund Method | Original Payment Method |
Exchange Period | No Limit |
Return Mediums | Mail, In-Store |
Customer Support Hours | Monday-Friday: 8:00AM-10:00PM Saturday-Sunday: 9:00AM- 8:00PM |
Phone Support | SMS: 1-866Â-977-1542 |
[email protected] |
No Return Window Restrictions
Many retailers set time limits on returns—whether it’s 30 days, 60 days, or even 90 days. At Maurices, this isn’t the case. You can return your items whenever you want, as long as you have your original receipt or order number.
This is a game-changer for shoppers who:
Whether it’s been a week or several months, Maurices will accept your return as long as the item meets the required conditions.
Condition of Items
To qualify for a return, items must be in original condition, meaning:
If an item has been worn, washed, or altered, Maurices reserves the right to deny the return.
Certain products, like panties and swimwear, have specific return conditions:
Maurices Refund Policy
You will receive the refund on the original form of payment. If you return your items online, you will receive your refund within 1-4 business days. If you purchased an item with your credit card, the refund will be issued to your credit account. The shipping fee is not eligible for a refund.
Maurices Exchange Policy
You can exchange your items with Maurices whenever you want to. Maurices do not accept online exchanges at the online warehouse. You need to visit a Maurices store to get an exchange for an item. The store associate will help you with the exchange process. However, you can exchange your item through the online return process, but you will have to pay for the shipping and handling charges.
Exceptions to the Return Policy
While Maurices offers a customer-friendly return policy, there are a few exceptions to keep in mind.
Final Sale Items
Not all items qualify for a return. Some products are marked as final sale, meaning they cannot be returned or exchanged.
These include:
To check whether an item is final sale, refer to the receipt or product page before purchasing.
Worn or Damaged Items
Maurices does not accept returns for items that:
Methods to Return at Maurices
You cannot return Maurice’s online purchases to Maurice’s stores. If you send your online purchases to the store, the items will be sent back to you. The following are Maurice’s return methods for their customers for easy and flexible returns.
Online Returns
Follow the given steps to make a return for Maurice’s items via mail:
Address
Maurice returns, 1901 State Rd. 240 East, Â Greencastle, IN 46135
Mail Return Fee
If you use Maurices’ prepaid return label, a $6.95 fee will be deducted from your refund.
Tip: To avoid this fee, return your items in-store for free!
In-store Returns
You can use the Find a Store given on the Maurices website to find the nearest store to you. You can return your items to a Maurices store whenever you want. Pack your items and take them to the store. Make sure to bring an original sales receipt with your returned items to the store. Talk to a store associate, and they will help you with the return process.
Simply visit any Maurices location and head to the customer service desk. A store associate will process your return and issue a refund or store credit.
What If You Lost Your Receipt?
If you don’t have the original receipt, Maurices will still accept your return but may issue a merchandise credit instead of a refund.

Maurice Delivery and Shipping Policy
The following are the shipping and delivery methods provided by Maurice:
Maurice Gift Card Policy
Maurices offers gift cards and physical gift cards. These cards are redeemable in stores and online for purchasing merchandise. These gift cards are eligible to redeem cash. In case of lost or stolen product, you will need proof of purchase to cancel or replace your gift card.
You can add the amount to your gift cards between the amount of $10 and $500. You can check the balance of your card by entering your gift card number and your PIN number. You can call 1-866-977-1542 for more information regarding gift cards.
Maurice Return Policy without Receipt
Unfortunately, it is not possible to return your item without a receipt at Maurices. You must bring an original sales receipt or proof of purchase if you want to get a refund for your item.
Maurice Order Cancellation Policy
You have 30 minutes to cancel your order after placing it. You can live to chat with customer service or call them at 1-866-977-1542 to cancel your order immediately. If it’s been more than 30 minutes, you will be unable to cancel your order.
If you were unable to cancel your order, you can return your items to Maurices. You can follow the return guidelines mentioned above in this article and start your return process once you receive the item.
Maurices Store Timings
You can go to the Find a Store on the Maurices website to learn about the store hours and location of the nearest Maurices store to you.
International Returns
Maurices offers return options for international customers, but the process may vary depending on the country. To check your return eligibility, visit the Maurices customer service page for international return guidelines.
Refund Methods & Processing Time
Maurices processes refunds based on the original payment method:
Maurices Contact Details
You can contact the Maurices Customer Service team via the live chat on their website or send an email to [email protected]. You can also send an SMS at 1-866Â-977-1542.
Business Hours
Support Method | Days Available | Hours (CT) |
---|---|---|
Live Chat | Monday – Friday | 9:00 AM – 9:00 PM |
Saturday – Sunday | 9:00 AM – 7:00 PM | |
Text (SMS) | Monday – Friday | 9:00 AM – 9:00 PM |
Saturday – Sunday | 9:00 AM – 7:00 PM |
Maurices Social Media Handles
FAQs
What is Maurices Return Policy after 30 days?
As per Maurices Return Policy, You can return Maurices whenever you want. There is no limit. However, the item must be in good condition.
When will I receive my refund at Maurices?
You will receive your refunds in 1-4 business days.
What is the return shipping fee at Maurices?
A restocking fee of $6.95 will be deducted from your refunds.
Can I return an online order in-store?
Yes! Simply bring your order number and item to any Maurices store.
Do I have to pay for return shipping?
If you return items by mail, a $6.95 fee is deducted from your refund. In-store returns are free.
Conclusion
Maurices sets itself apart from other retailers by offering returns anytime, hassle-free exchanges, and no strict deadlines. Whether you’re shopping in-store or online, you can return with confidence.