The Vitamin Shoppe Return Policy 2024 | Refund Without Receipt
Customers must return their products within 30 days of purchase to Vitamin Shoppe to exchange or refund. The given period allows you to decide whether you are satisfied with your purchase. To exchange or refund your Vitamin Shoppe products, you must return them within 30 days of purchase. If you purchased a Vitamin Shoppe product from Amazon, you can return it to any official Vitamin Shoppe store.
Details of Vitamin Shoppe Returns
| Information | Details |
| Website | Vitamin Shoppe |
| Return time | 30 days |
| Return medium | In Store & Online |
| Exchange medium | In Store & Online |
| Refund method | Original mode of payment |
Vitamin Shoppe Return Conditions
The Vitamin Shoppe Return Method
There are two methods to return an unwanted item. You may have purchased your products either online or in-store. To maximize your chances of a successful return, it is essential to understand how to simplify your return process.
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In-store Returns
You can return the item by visiting the nearest Vitamin Shoppe. The most convenient method to return is through visiting the store. Visit the Vitamin Shoppe store and make your return. When attempting to return an item, ensure to bring the receipt with you. This will facilitate the easy identification of your order and serve as proof of purchase. It is not necessary to return the purchase at the same store where you buy from.
Vitamin Shoppe Online Return Policy
The process will also be quite straightforward as items purchased from Vitamin Shoppe’s online store, you can return it via mail. Please bring the item you wish to return along with the receipt.
All the items should be carefully packed. If the purchase exceeds $500, it should be sent to their distribution center for processing. The company has provided two locations for the package, but it is important to note that shipping charges are non-refundable.
Address 1
The Vitamin Shoppe
Attention: Returns Department
112 The Vitamin Shoppe Way
Ashland, VA 23005
Address 2
The Vitamin Shoppe
Attention: Returns Department
925 N. 127th Avenue
Avondale, AZ 85323
Vitamin Shoppe Refund Policy
Vitamin Shoppe return guidelines vary in terms of refunds. If you returned your item with a receipt, you will receive a refund on the original payment method. The refund period is 14 business days, and the refund method is the original mode of payment.
If a return is made without a receipt, a refund will be issued as a merchandise credit. For more queries, contact the customer service department.
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The Vitamin Shoppe Exchange Pplicy
The Vitamin Shoppe’s return policy requires customers to be eligible for an exchange, emphasizing the importance of adhering to these guidelines. In general, a replacement is offered to you if you receive a defective order. If you’re seeking a replacement, they’ll still advise you to return your item first. The exchange period is 30 days, and the exchange method is both in-store and online. You have to follow return instruction to make an exchange successful.
Vitamin Shoppe Gift Card Policy
Gift cards can be bought from the Vitamin Shoppe Official website. Gift cards are not available for store pickup. Gift cards cannot be combined with another gift card. Promotions and coupons are not applicable for purchasing gift cards.
Gift cards can be redeemed at various locations including vitaminshoppe.com, phone, mail, fax, catalog, or any Vitamin Shoppe retail store. Gift cards are not cashable and cannot be transferred unless required by law in your state with proof of purchase.
Exceptions of Vitamin Shoppe Return Policy
Vitamin Shoppe return policy also includes exceptions for refunds. When making a return request, it is essential to consider several factors.
Vitamin Shoppe Return Policy For Faulty items
To contact Vitamin Shoppe for a damaged product, call 1 (800) 223-1216 or send an email to [email protected]. Customer service will inquire about your name and order number, and if you provide the necessary information, a replacement will be sent to you.
How To Return at Vitamin Shoppe Without a Receipt?
If you lose your receipt, you can still successfully return your item without it. If you are seeking a return without a receipt, there are certain details to be aware of. If you return a product without proof, you will receive a refund as merchandise credit. The purchase proof was not found by either you or the brand. The store credits can be utilized to purchase another item.
Order Cancellation Policy
Order processing is their first priority, but due to the speed of most shipments, they cannot make changes once an order is submitted. Ship to Home orders cannot be canceled once submitted. Online and pick-up in-store orders can be canceled by calling Customer Care or will automatically cancel after 5 days. They strive to process orders quickly, but they cannot cancel Ship to Home orders due to the speed of most shipments.
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What products are offered at Vitamin Shoppe?
The Vitamin Shoppe offers a wide range of supplements, proteins, weight-management items, aromatherapy products, organic, non-GMO goodness, natural beauty, and skin support for personal and professional growth.
Delivery and Shopping Policy
The Vitamin Shoppe offers online shipping for orders over $35, including U.S. territories. Orders are processed within 24 hours, pending verification of billing information and shipping method.
Domestic shipping options include standard shipping for orders over $35, next day shipping for orders under $35, and second day shipping for orders within 2 business days. Orders to Hawaii, Puerto Rico, Alaska, Guam, and the U.S. Virgin Islands ship within 24 hours and should arrive within 1-2 weeks. Back-ordered items are shipped within 24 hours of placing an order, and international backordered items are automatically cancelled.
Shipping is free for gift card orders, and the Vitamin Shoppe strictly follows all national and international regulations regarding the sale, purchase, and shipment of products or ingredients considered restricted or prohibited by any law within the U.S. or abroad.
Vitamin Shoppe Contact Details
Contact details: +1 (201) 809-8079; operating hours: Monday-Sunday, 9:00 AM-9:30 PM ET; closed on Christmas. You can visit their official website to get more information.
