Kendra Scott Returns & Refund Policy 2024 | In-Store/ Online Process
Introducing Kendra Scott, a distinguished name in the world of jewelry and fashion. Renowned for its diverse and stylish offerings, Kendra Scott returns policy, offering insights into the return process, holiday policies, and specific guidelines for fragrance and faulty items. Understanding these details ensures a smooth and satisfying experience for customers.
Details about Kendra Scott Returns
| Information | Details |
| Website | https://www.kendrascott.com/ |
| Return time | 30 days |
| Return medium | In Store & Online |
| Refund method | Original mode of payment |
| Contact | 866-677-7023 |
| Store hours | The store operates in the UK from Monday to Saturday from 10 AM to 7 PM.Sunday: 11am to 6 pm. |
Kendra Scott Return Policy
Kendra Scott jewelry is highly regarded due to its diverse range of items. To receive a full refund, unworn, unused items must be returned to the Kendra Scott distribution center within 30 days of receiving the product in its original packaging with tags. The request is for you to provide all necessary information, including proof of purchase and details about your reaction, to assist in resolving the issue.
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Kendra Scott Holiday Return Policy
Kendra Scott retail stores are offering store credit or exchange for purchases made between November 1st and January 1st, valid until January 31st, 2024. Kendra Scott is offering a full refund for eligible online purchases, provided they are returned to the distribution center in their original packaging and tags.
Kendra Scott Return Method
Kendra Scott provided two ways to return the product i.e online & In Store. Both are explained below in this article.
Kendra Scott In Store Return Policy
Visit the Kendra Scott store where you purchased the jewelry. Go to the Kendra Scott customer service counter and inform the employee that you are willing to return the jewelry. Then, provide your original payment receipt.
Kendra Scott Jewelry store will accept a return for the jewelry after thoroughly checking it for eligibility. If you purchased Kendra Scott jewelry through the “Buy Online, Pick Up At Store” option, you must print a pre-paid return label from kendrascott.com/returns.
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Kendra Scott Online Return Policy
Kendra Scott Fragrance Return Policy
Kendra Scott stores offer unopened fragrance items for exchange or store credit within 30 days of purchase, with fragrances must be unopened and in original packaging. All fragrance boxes are FSC certified and designed for sustainability.
Kendra Scott offers a 30-day refund for unopened fragrance items purchased online, provided they are returned in their original packaging within 30 days of receipt. The company encourages customers to maintain and reuse the original shipping container for the return process.
If you experience a reaction to one of fragrance products, contact Customer Care Team via chat, email, or phone at 866-677-7023. Provide as much information as possible, including proof of purchase and details of your reaction. The team may request additional information, such as photos of the product and affected area. It’s recommended to review the listed ingredients of products to identify any sensitivities with specific ingredients.
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Kendra Scott Gift Card Policy
Kendra Scott E-Gift Cards and physical gift cards can be redeemed online or at any Kendra Scott Retail Location. Gift cards are not eligible for return, redemption, reloading, reselling, or transfer, except in cases mandated by law. Gift cards cannot be used to purchase other gift cards.
Promotions and special offers cannot be used to purchase a gift card. The purchase of a gift card will not be subject to any sales tax. Kendra Scott is not able to replace lost or stolen gift cards without providing proof of purchase. Gift cards are exclusively available for purchase and redemption within the United States.
Kendra Scott Order Cancellation Policy
When they accept your order, Kendra Scott, LLC becomes the Seller and the Purchaser. The Purchaser and Seller agree on the description of goods, price, and applicable tax upon placing an order. The purchaser is responsible for the seller’s charges for transport, packaging, freight, and insurance upon shipment, which will be included in the final invoice.
The placement of an order is a legally binding agreement. All orders are final and cannot be altered or cancelled once they are placed. The seller reserves the right to cancel orders due to unauthorized use of the offer or payment, and modify or cancel this promotion due to system errors or unforeseen issues.
Kendra Scott Refund Policy
The Kendra Scott return package, submitted via UPS drop box, typically arrives at the Kendra Scott distribution center within 15 business days for returns and exchanges. The product undergoes a thorough inspection, including verification of all paperwork and tags.Â
If your Kendra Scott return is eligible for a refund, you’ll receive your refund within five business days, depending on your financial institution. To address any questions about returns or exchanges, please contact Kendra Scott customer service at [email protected] or 866-677-7023.
Kendra Scott Delivery and Shipping Policy
Kendra Scott Return Policy For Faulty items
Kendra Scott is a renowned fashion and jewelry store that guarantees customers receive their orders in perfect condition, with their small size making delivery easier. They also offer a variety of other items.
Kendra Scott customers can return or replace damaged jewelry within 30 days of purchase. To do so, customers must contact Kendra Scott customer service at [email protected] or 866-677-7023. If the 30-day return period is over, customers can repair their Kendra Scott jewelry by shipping it back or visiting the store. For repairs in another country, customers should contact Kendra Scott Customer Service.
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Kendra Scott Return Policy Exception
There are the following products that cannot be refunded.
Kendra Scott Contact Details
To contact Customer Service for repairs, returns, or exchanges, email [email protected] or call 866-677-7023 Monday-Friday 8am-5pm CT and Saturday-Sunday 12pm-5pm CT.
