Warby Parker Return Policy

Warby Parker Return Policy 2024 | Easy Returns & Refunds

Discover a world of shopping confidence with Warby Parker Return Policy. Dive into hassle-free returns, exchanges, and a 30-day delight guarantee. Explore eyewear bliss and experience satisfaction like never before. Your journey to shopping happiness begins here.

Warby Parker Return Policy:

The Warby Parker return policy allows you to return or exchange your item for a full refund within 30 days, if you’re not entirely satisfied. This policy covers all non-eyewear items as well as accessories and prescription eyewear goods. Additionally, you get 180 days to return any scratched lenses from your sunglasses and eyeglasses for a free replacement with brand-new ones.

In accordance with Warby Parker’s return policy, contact lenses must be returned unopened and in their original packaging. However, damaged lenses straight out of the box are not covered by this. Within 30 days, defective or damaged contact lenses can be exchanged or returned.

Details About Warby Parker Returns:

Information Details
Website Warby Parker
Return time 30 days
Return medium In Store & Online 
Exchange Yes
Refund medium Original mode of payment
Contact 1-888-492-7297
Warby Parker Returns

Warby Parker Return Methods:

The Warby Parker return policy includes mail-in and in-store returns and exchanges. The 30-day return window will apply to both in-store and returned items. Let’s examine the procedures for both in-store and online returns.

Warby Parker Return Policy In Store:

Just bring the item, the receipt, and the receipt to their shop within 30 days. To locate your closest Warby Parker shop, visit the store locator. Except for the products listed below in the non-returnable area and opened, undamaged contact lenses, all things are returnable or exchangeable.

Just bring the item, the receipt, and the receipt to their shop within 30 days. To locate your closest Warby Parker shop, visit the store locator. Except for the products listed below in the non-returnable area and opened, undamaged contact lenses, all things are returnable or exchangeable.

Online Returns at Warby Parker:

You will need to obtain a return label from Warby Parker in order to send returns. Gift returns are covered by Warby Parker’s return policy as well. If you follow our easy guidelines, this should be quite straightforward.

  • Visit the returns page for Warby Parker. 
  • Enter the zip code where the item was delivered along with the order number from your transaction.
  • You will receive a return label from them. Publish it.
  • Keep in mind that they are eyeglasses, and you don’t want your item to arrive broken. Thus, firmly bundle the item and the receipt, and affix the return label.
  • The shipping confirmation email you received can contain the receipt.
  • Send the parcel back using the US Postal Service or any other reputable shipping company, at last.
  • You will receive a refund in the original payment method when they receive and process (check and validate) your return.

Warby Parker Exchange Policy:

The Warby Parker return policy and eligibility requirements apply to exchanges of all goods, including contact lenses. This implies you have 30 days to request an exchange or a complete refund. 

Furthermore, they provide a 180-day no-scratch warranty on the lenses of their eyeglasses and sunglasses. This entitles you to a complimentary replacement pair in the event that the item becomes damaged. 

The company offers various exchange options for its products. Eyewear must be in perfect condition and can be exchanged within 30 days of purchase. Accessories, including non-wear items, can be exchanged within 30 days. Contact lenses must be original and not opened or used. Trial packs, defective or damaged products, and gift cards cannot be exchanged. All items must be in the same condition as the receipt.

Warby Parker Exchange Policy Conditions:

There are several ways that Warby Parker offers you to exchange your order. It’s all up to your choice. All you need to do is confirm that you are still inside the 30-day exchange window, which starts on the day of purchase.

Customer care may be reached at 888.492.7297, Monday to Friday, from 9:00 AM to 10:00 PM ET, to start the exchange process. Additionally, you may email customer care at [email protected] to get in touch with them. In-store exchanges are available for your purchases at any time.

Warby Parker Refund Policy:

Any item you successfully return will be refunded to the original payment method. We advise you to get in touch with Warby Parker directly to discuss the timing of your refund, as their return policy website is silent on when exactly credits would be applied. Warby Parker has an incredibly simple and pleasant refund policy.

A consumer needs and dreams of all of it since the refund is the most terrifying thing of all. The original source of payment will be refunded upon confirmation of the return, while gift cards cannot be refunded. For more queries, contact the customer service department.

Exceptions of Warby Parker Return Policy:

  • Trial packs are not eligible for return.
  • Defective or damaged products can be exchanged within 30 days of purchase, as stated on the receipt.
  • Gift cards are non-refundable or returnable.
  • The product must be returned in its original, if is used then Warby Parker has the right to deny your return or exchange request.

Warby Parker Gift Card Policy:

You can purchase gift cards at Warby Parker stores and online on their website. You can purchase the cards of amounts $50 up to $295. You cannot redeem the Warby Parker gift cards unless it is required by law. In case of lost or stolen product, Warby Parker will not be responsible for your gift cards.

After that, your gift card will be declined for purchase. However, the funds in the card do not expire, and you can call the customer service team for assistance on how to get a free replacement card.

Contact Details:

The customer support line for Warby Parker is available from Monday to Friday, EST, from 9:00 AM to 9:00 PM The firm is closed on all major holidays and does not have any hours on the weekends. Questions about products, difficulties with orders, and other matters pertaining to customers are handled by customer service.

Call 1-888-492-7297 for customer service; fax 1-877-277-6340.

To contact Warby Parker customer service, click on the Contact Us link at the top of the page or use your personal email account to send an email to [email protected].

Social Media Handles:


Does Warby Parker Charge Extra Money For Shipping?

No, you don’t have to be concerned about that since Warby Parker will cover the cost of delivery.

In how many days can I make a return at Warby Parker?

After the original date of purchase, you have a maximum of 30 days to request a refund or exchange.

Does Warby Parker Allow Returns Of Damaged And Defective Products Or Only Exchange Them?

It is all up to you and what you want to get out of the business. Warby Parker is pleased to assist you in returning the item.

How will I get my refund from Warby Parker?

Your refund will be credited to the original payment method. The time frame for receiving a refund if you return anything via mail is not made clear. We advise getting in touch with their customer service.

Can I return or replace scratched glasses at Warby Parker?

Sure. Their sunglasses and prescription frames come with a 180-day no-scratch warranty. They will provide a free replacement set of lenses to replace the stretched ones.


Warby Parker returns policy not only offers stylish eyewear but also a customer-centric return policy that ensures your satisfaction. Whether you prefer in-store exchanges or seamless online returns, the process is straightforward and accommodating. With a 30-day delight guarantee, a 180-day no-scratch warranty, and various contact options for support, Warby Parker exemplifies a commitment to customer happiness. So, embark on a shopping journey where confidence meets convenience, and experience eyewear satisfaction like never before with Warby Parker.”

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