Marine Layer Return Policy 2025 | Tips and Methods Explained
For 365 days, In Marine Layer Return Policy you can return or exchange almost anything without any questions, except for a few items. Make sure that all the product must be returned in its original condition as you have received. To get the refund or make an exchange you must fulfil their marine layer return policy’s terms and conditions otherwise your return will be rejected.
Return Peried
365 Days
Exchange Time
365 Days
Refund Process
Depends
Shipping FEE
Non-refundable
Details of Marine Layer Return Policy:
| Information | Details |
| Website | Marine Layer |
| Return time | 365 days |
| Return medium | In Store & Online |
| Refund mode | Original Payment method |
| Contact | (844) 544 5199 |
| Email Support | ohhey@marinelayer.com |
Marine Layer Return Policy Condition:
There are the following return policy condition that you must have followed for return:
How to return a Marine Layer Product?
Marine Layer provides two ways to return the product for their customer. You can return your purchase to the store or via mail. Customers can choose the option which suits them.
Marine Layer Return Policy In Store:
If returning items to a store is feasible, send an email to ohhey@marinelayer.com with your name and address, and they will provide a prepaid label for shipping back to them. Bring your item to the store with its return shipping label. Make sure that the product must be returned in its resalable condition. Go to the customer service help desk. They will help you or manage your return process.
Marine Layer Return Policy Online:
To return the product via mail, follow the given steps:
Returns Outside US:
Feel free to send your return to the below address and we’ll process it for you.
Marine Layerm℅ Returns Dept 1572 California Street San Francisco CA 94109
Marine Layer Returns Exception:
Most of their products can be returned to them. But there are the products that cannot be returned due to the specific reason.
Marine Layer Exchange policy:
Marine layer allows exchange policy to their customers. You can exchange your product if you are not satisfied with your purchase. Their exchange policy is similar to their return policy. You can exchange them in both ways.
But it is recommended that you exchange your product to the store so that when you purchase you are fully satisfied with the product. The return product must be in its original condition. If you need more assistance feel free to contact the customer service department.
Marine Layer Refund Policy:
They will refund you once we receive your return in the mail and it is on its way back to them. As soon as they process your refund, you will receive a confirmation email. Your refund will be issued in the form of the original payment method you used initially. Shipping fee and other handling charges will not be refunded. For more queries, contact the customer service department.
Marine Layer Gift Card Policy:
Purchase a gift card online or in-store, valid until the end of time. Check the balance by entering your card number or calling or emailing them. The card can be used in any store. To return or exchange a gift, click the “Got a Gift?” option, enter the order number and shipping zip code, and follow the instructions, which are easy by their standards.
If you made a purchase using a gift card then your refund will be issued in the form of the gift card. If you have lost or stolen the gift card then they are not responsible to redeem your cash or card.
Marine Layer Delivery and Shipping Policy:
The shipping options include standard USPS (3-7 business days), free, expedited UPS (2-3 business days), and express UPS (1-2 business days). These options ship the following business day and are not available on weekends or holidays.
They offer worldwide shipping for $15 via USPS and your country’s post office, with additional customs fees/taxes based on your country’s regulations. Orders typically arrive within 10-14 business days due to customs and slow mail.
Marine Layer Contact Details:
To contact us, send an email to ohhey@marinelayer.com and call us at (844) 544-5199. They guarantee a response within 24 hours, and if they are busy, leave a voicemail and call back within 24 hours.
Marine Layer Store Hours:
You can go to the Store Locator on their website to learn about the store hours and location of the nearest store to you.
Social Media Handles:
FAQs:
In how many days can I make a return?
You can return the product within 365 days of the purchase. The product must be returned along with the receipt.
If I have lost the receipt can I make a return?
If you have lost the receipt, please contact them at ohhey@marinelayer.com and they will do their best to assist you in finding the necessary information for your return.
Do they offer free returns?
Free shipping for U.S. residents is provided, and refunds are issued once the return is received.
Can I return the online orders to the store?
Yes, Online orders can also be returned to any of their stores.
Do they offer a warranty policy?
The item is eligible for 365 days of return without any questions asked if it fails to meet the specified standards.
Conclusion:
Returning something to Marine Layer is super easy and customer-friendly. Whether you bought online or in a store, you have up to 365 days to return or exchange most items—no questions asked. For online orders in the U.S., just use the return link provided, and shipping is free for you. You’ll get your refund as soon as your return is on its way back. If you got the item as a gift, you can use the “Got a Gift?” option to return or exchange without letting the gifter know.
