Marine Layer Return Policy 2024 | Tips and Methods Explained

For 365 days, In Marine Layer Return Policy you can return or exchange almost anything without any questions, except for a few items. Make sure that all the product must be returned in its original condition as you have received. To get the refund or make an exchange you must fulfil their marine layer return policy’s terms and conditions otherwise your return will be rejected.

Details of Marine Layer Return Policy:

Information Details 
Return time365 days
Return medium In Store & Online
Refund mode Original Payment method
Contact (844) 544 5199

Marine Layer Return Policy Condition:

There are the following return policy condition that you must have followed for return:

  • All the products have the same return window. The product must be returned within 365 days of the purchase.
  • The jewlery item must be returned in its original packaging,
  • Personal care items, such as soaps and lotions, should be unopened and in their original packaging.
  • The return shipping label is free for the US customers.

How to return a Marine Layer Product?

Marine Layer provides two ways to return the product for their customer. You can return your purchase to the store or via mail. Customers can choose the option which suits them.

Marine Layer Return Policy In Store:

If returning items to a store is feasible, send an email to [email protected] with your name and address, and they will provide a prepaid label for shipping back to them. Bring your item to the store with its return shipping label. Make sure that the product must be returned in its resalable condition. Go to the customer service help desk. They will help you or manage your return process.

Marine Layer Return Policy Online:

To return the product via mail, follow the given steps:

  • Visit their official website. Go to the Return page.
  • Enter your order number, zip code and start a return.
  • Follow the prompts to print your return label.
  • Select the product which you want to return.
  • Pack the product in its original packaging and don’t forget to attach the return shipping label on the top of the package.
  • Drop off your package to the nearest courier location.

Marine Layer Returns Exception:

Most of their products can be returned to them. But there are the products that cannot be returned due to the specific reason.

  • You are not allowed to make a return of those products that you did not buy from their store or website.
  • You are not eligible to make a return of final sale items.
  • You cannot make a return of face masks due to hygiene reasons.
  • Bathing suits that have been worn or lack the hygienic lining cannot be returned.
  • You are not allowed to make a return of Boxers and boxer briefs that have been worn or are not in their original packaging.
  • Gift cards cannot be accepted for return or exchange.
  • Marine Layer does not accept the return of Mystery Tees.

Marine Layer Exchange policy:

Marine layer allows exchange policy to their customers. You can exchange your product if you are not satisfied with your purchase. Their exchange policy is similar to their return policy. You can exchange them in both ways.

But it is recommended that you exchange your product to the store so that when you purchase you are fully satisfied with the product. The return product must be in its original condition. If you need more assistance feel free to contact the customer service department.

Marine Layer Refund Policy:

They will refund you once we receive your return in the mail and it is on its way back to them. As soon as they process your refund, you will receive a confirmation email. Your refund will be  issued in the form of the original payment method you used initially. Shipping fee and other handling charges will not be refunded.  For more queries, contact the customer service department.

Marine Layer Gift Card Policy:

Purchase a gift card online or in-store, valid until the end of time. Check the balance by entering your card number or calling or emailing them. The card can be used in any store. To return or exchange a gift, click the “Got a Gift?” option, enter the order number and shipping zip code, and follow the instructions, which are easy by their standards.

If you made a purchase using a gift card then your refund will be issued in the form of the gift card. If you have lost  or stolen the gift card then they are not responsible to redeem your cash or card.

Marine Layer Delivery and Shipping Policy:

The shipping options include standard USPS (3-7 business days), free, expedited UPS (2-2 business days), and express UPS (1-2 business days). These options ship the following business day and are not available on weekends or holidays.

They offer worldwide shipping for $15 via USPS and your country’s post office, with additional customs fees/taxes based on your country’s regulations. Orders typically arrive within 10-14 business days due to customs and slow mail.

Marine Layer Contact Details:

To contact us, send an email to [email protected] and call us at (844) 544-5199. They guarantee a response within 24 hours, and if they are busy, leave a voicemail and call back within 24 hours.

Marine Layer Store Hours:

The store hours of Marine Layer are 11 am to 7 pm from Monday to Saturday. On Sunday the store timings are 11 am to 6 pm.

Social Media Handles:


In how many days  can I make a return?

You can return the product within 365 days of the purchase. The product must be returned along with the receipt.

If I have lost the receipt can I make a return?

If you have lost the receipt, please contact them at [email protected] and they will do their best to assist you in finding the necessary information for your return.

Do they offer free returns?

Free shipping for U.S. residents is provided, and refunds are issued once the return is received. 

 Can I return the online orders to the store?

Yes, Online orders can also be returned to any of their stores.

Do they offer a warranty policy?

The item is eligible for 365 days of return without any questions asked if it fails to meet the specified standards.

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