Discover The Range Return Policy, 14-day refunds, easy process. Shop confidently with us.
The Range Return Policy:
Are you unsatisfied with your product purchase at The Range? The Range return policy provides customers an easy return policy 14 days from the purchase date to get a refund. You must return the product in the original packaging and with the original sales receipt.
The item should not be used or installed as it would be denied for a refund. The Range has the right to ask for your valid government-issued ID at the times of returns for record purposes. Not every product is eligible for returns.
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Details about The Range Returns:
|In store and online
|Original payment method
Return Policy Method at the Range:
There are the following return methods to return your product at The Range. All are explained in detail in this article.
Return To Store:
You are allowed to make a return of small items from us to any stores within 14 days of purchase. If you want to return your online purchases to the store, you can simply take your order and its sales invoice to any The Range store. You should return the item in its original packaging or box.
You must bring back your product that you want to return along with the receipt. The amount will be reimbursed to the original form of purchase you used. You can reach out to the help desk for further details to make a return at the outlet store.
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Return by Post:
You can return your product via post to the Range. To return your product via mail you need to follow the given instructions. If you want to return your product online, contact the customer care department. Provide them all the necessary details about your order and explain your reason thoroughly. Once your return is authorized by the company you can return your product.
If you will not be able to get a return label, you don’t need to worry, just clearly mark your parcel with your order number and full name, and return it using a tracked delivery method. Pack the product securely so the products can reach there safely. Send the product at the given address:
The Range Refund Policy
You can return your product within 14 days to get a refund. The item must be in the original packaging and have the sales receipt to process a refund. Your refund will be issued within 3 to 5 working days after your returned item has been received. It can take more time to reflect back to your account due to the bank account processing time.
If you purchased with a credit card, bring it into the store, and the refund will be reimbursed to your same credit card account. If you purchased with PayPal or other accounts, bring your receipt, and the store will reimburse the amount to your account. There will be no refund for shipping charges.
The Range Order Cancellation Policy:
The Range allows you to cancel your product before dispatch. You can cancel your order by contacting the customer care team. However, you can cancel the Made to Order product after 48 hours. After this time Made to Order products cannot be canceled.
Change of Mind:
The Range Exchange Policy:
Unfortunately, we do not offer an exchange policy. Customers will have to follow The Range return policy if they want to exchange the product. Mail the item back to The Range store, wait until your product is confirmed by The Range And you get confirmation email. It suggests that first you mail the item back and then place a new order. Shipping fee and other handling charges will be deducted from the customer’s account.
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The Range Return Policy without a Receipt:
To make a successful return you must have to submit the proof of purchase or receipt at The Range. Without a receipt there are more chances that your return will be rejected.
The Range Return Conditions
The following are the return conditions of The Range:
The Range Faulty Returns Policy
If you received a damaged, faulty, or defective item from The Range, you can return it. You don’t have to pay any restocking fees or return shipping fees, as it will be covered by The Range. You can contact our customer care team for more information. It may take one business day to get a reply. If your products have become damaged after arrival through misuse or wear tear then you cannot get a refund.
Call at 0345 026 7598 between 8:00 AM to 6:00 PM from Monday to Friday. On Saturday you can call at 8:30 AM to 5:00 PM. Sunday is closed.
The Range Store Timings
You can go to the Store Locator on The Range website to learn about the store hours and location of the nearest The Range store to you.
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In how many days can I make a return at The Range?
Customers have 14 days to make a return at a store or online. The return product must be in good and sellable condition.
In how many days can I receive a refund at The Range?
Refunds may complete about 3 to 5 business days. Refunds will be issued in the original payment method.
Can I make an exchange at The Range?
No, you cannot make an exchange at the Range.
How do I return an item?
You have two ways to return your products.
Can I return used products at The Range?
No, you are not eligible to return used products or if the product has no tags.
In conclusion, understanding The Range return policy is essential for a worry-free shopping experience. With a generous 14-day return window, customers can shop confidently, knowing that returns are made easy. Whether you choose to return in-store or online, following the guidelines and keeping your receipt handy is key to a successful refund process.
The Range’s commitment to customer satisfaction is evident, particularly when it comes to handling faulty or damaged items. So, shop smart, explore their wide range of products, and rest assured that your purchases are protected by a transparent and customer-friendly return policy. Happy shopping!