Coach Outlet Return Policy

Coach Outlet Return Policy 2024 | Easy Process [Detailed]

Coach Outlet return policy is very generous and allows you to return your purchases within 30 days from the date of purchase. You can return your items by mail or at any Coach Outlet store. A refund will be offered in the original form of payment.

We have explained the type of returns and their return timeframe in the table below:

ItemReturn Period
Regular Price30 Days
Sale and Clearance Items30 Days
Leather Care ProductsFinal Sale
FragrancesFinal Sale
Item quantity greater than fiveFinal Sale

Coach Outlet Returns

WebsiteCoach Outlet
Return Period30 Days
Refund Period7-10 Business Days
Refund MethodOriginal Payment Method
Return MediumsMail, In-Store
Customer Support HoursMonday-Friday 8:00 AM-10:00 PM
Saturday-Sunday 11:00 AM-6:00 PM EST
Phone SupportCall: 1-800-307-0040
Text: 1-719-455-7857
EmailOn Website
Coach Outlet Returns

Coach Outlet Refund Policy

You will be eligible for a refund if you return your items within 30 days. When you return your items, they will be sent to processes. This may take up to 7 to 10 business days. After this timeframe, you will receive your refund. It will be in the original payment method. If you want to return a product purchased with a gift receipt, you will be given a Coach merchandise card as a refund.

Suggested For You Kate Spade Return Policy

Coach Outlet Exchange Policy

You are free to exchange your items within 30 days from the original purchase date. You can exchange every item at the Coach Outlet store. Footwear and apparel item exchanges should be made online. For other exchanges by mail, Coach recommends returning the item and purchasing a new size or color for product availability.

Please follow the given method to exchange a footwear or apparel item online:

  • You can start your exchange by clicking here.
  • Choose the item you want to exchange, then choose a different size or color. You will receive an email confirming your exchange.
  • Ensure to send the original item to the warehouse to avoid cancellation because of low inventory. The shipment should be sent within three days of initiating the refund. An email will be sent to you once the original item has been shipped.
  • You will receive an email when your items arrive at the distribution center. If the replacement to your item is not available, you will receive a refund to your original form of payment. If your item is not received at the distribution center, your exchange will be canceled.

Coach Outlet Return Conditions 

The following are the return conditions:

  • Coach Items must be unworn.
  • Items must include each part, tag, and accessory.
  • You must return them within 30 days.

Coach Outlet Return Exceptions

The following are the return exceptions:

  • Final Sales at Coach cannot be returned.
  • Your items won’t be accepted if they have been altered or personalized.
  • Items purchased in quantities greater than five cannot be returned.

People Also Search For Kroger Return Policy

Methods to Return at Coach Outlet

These are the return methods for easy and flexible returns.

Online Returns

Follow the given steps to return items via mail:

  • Head to Coach Outlet’s official website.
  • Go to the Returns and Exchange section here.
  • Enter your order number and email address.
  • Click on “Next”.
  • Select the products you want to return.
  • Print the prepaid return shipping label.
  • Pack your items securely in a package.
  • Drop off your package at the nearest courier location at the following address:

In-Store Returns

You can use the Store Locator given to find Coach Outlet’s store near you. You can bring your products in-store within 30 days. Pack your items and bring them to the store. Make sure they are unworn with all tags intact. Talk to a store staff member for help with your return. They will gladly help you with the return process.

Coach Outlet Delivery and Shipping Policy

The items you purchased may be shipped separately. The order status will be updated when your items will be shipped. These are the shipping details and fees for US deliveries:

Standard Shipping
Shipping ToShipping FeesDelivery TimeExceptionsOther Fees
Continental United StatesUnder $30: $5Between $30 & $50: $10Above $50: FREE5 – 7 Business DaysNo ExceptionsSales and Service Tax, if applicable
Alaska $245 – 7 Business DaysNo Overnight DeliverySales and Service Tax, if applicable
4 – 5 Business DaysNo Overnight DeliverySales and Service Tax, if applicable
PO, APO 7 FPO BoxesUnder $30: $5Between $30 & $50: $10 7 – 12 Business DaysNo Overnight DeliveryOnly Available for the Continental US, Alaska, and HawaiiSales and Service Tax, if applicable

Coach Outlet Gift Card Policy

You can purchase Coach Outlet gift cards whenever you wish to. You can send them to your loved ones instantly and even schedule them for a perfectly timed delivery. These gift cards are redeemable at any Coach store or by phone. You cannot place an e-gift card order with a Canadian billing address right now, you need to have a US billing address.

Coach Outlet Return Policy without Receipt

If you return your items without a receipt at Coach Outlet, the items will only be exchanged for the current selling cost or the cost they were last sold in. You are only eligible for a full refund if you return your item with its original sales receipt.

You May Also Like To Visit Everlane Return Policy

Coach Outlet Holiday Return Policy

Coach Outlet extended holiday returns are provided so you can get a stress-free start on the holiday season. You can return all your purchases made between November 1, and December 16, can be returned till January 15.

Coach Outlet Order Cancellation Policy

Once your order is placed at Coach Outlet, you cannot change or cancel it. The team starts preparing for it immediately. However, you can always return them. You can follow the return guidelines and start your return process once you receive the item.

Coach Outlet Store Timings

You can go to the Store Locator on their website to learn about the store hours and location of the nearest store to you.

Coach Outlet Customer Service Hours

You can contact the Customer Service team on Monday to Friday from 8:00 AM to 10:00 PM and on Saturday and Sunday from 11:00 AM to 6:00 PM EST.

Coach Outlet Contact Details

You can contact the Customer Service team at 1-800-307-0040 to call or text them at 1-800-307-0040. You can also live chat with the team or email them at their website.

Social Media Handles


You can return your items by mail or at any Coach Outlet store within 30 days from the date of purchase.

Your refund may take 7 – 10 business days to be processed. You will receive it in the original form of payment.

Once your order is placed at Coach Outlet, you cannot change or cancel it. The team starts preparing for it immediately.

Yes, you can get your leather goods like wallets, bags, and wristlets repaired. To repair items like footwear, eyewear, and watches, you can call 1-800-307-0040.

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *