Walmart Return Policy 2024 | Free Online, By Mail and In-store Methods
Walmart Return Policy offers the vast timeframe of 90 days to return, refund or exchange for its valuable customers. If you are not satisfied with your purchase from Walmart, you don’t need to worry. Walmart is happy to help customers with an easy and flexible return policy. You can return, get a refund, and get an exchange for your item within 90 days. You can return electronic and luxury items within 14 days.
Walmart allows customers to return their items through free mail, visit in-store, or schedule a pick-up from their house. A sales receipt, Walmart Business, or Walmart.com order number is required for a return. You will get a refund in the original purchase form for the original price and the applicable taxes as per Walmart Return Policy.
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Details of Walmart Returns:
| Information | Details |
| Website | Walmart |
| Return Period | 90 Days |
| Refund Period | 10 Business Days |
| Refund Method | Original Payment Method, Store Credit |
| Exchange Period | 90 Days |
| Return Mediums | In-Store, Mail |
| Phone Hours(EST) | Mon-Fri: 8:00 AM – 11:00 PM Sat: 9:00 AM – 9:00 PM Sun: 12:00 PM – 7:00 PM |
| Phone Support | Toll Free: 1-800-741-5367 Local/International: 614-534-1996 |
| [email protected] |
Walmart Refund Policy:
You can get a full refund for the item if you return it within 90 days. The refund will be credited back to the original form of purchase. If you don’t have the original card with which you purchased the item, you will get a refund in the Walmart Shopping Card or Walmart Gift Card. Walmart takes refund time of 10 business days.
Walmart Exchange Policy:
You can exchange most of your items at Walmart within 90 days, ensuring you have the original sales receipt. But some used and opened products can be exchanged for the same items; they are as follows:
Walmart Marketplace Return Conditions:
The following are the Walmart Marketplace Return Conditions:
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Walmart Return Policy Exceptions:
The following items are not acceptable for returns at Walmart:
Methods to Return at Walmart:
In-Store Returns:
You can return the items purchased from Walmart stores only in stores. Online purchases can be returned via mail or in-stores.
If you have a Walmart account, you can upload your sales receipt to the app to make the in-store process easier. To return Online Purchases In-Store:
OR
You can bring the item along with the original packaging and the accessories. Make sure to bring the original sales receipt as well. Ask the customer service desk for assistance. You must disassemble items when returning to the store. If you cannot disassemble it, call Customer Care for help.
Walmart Return Policy By Mail:
You can return most of your items to Walmart with free shipping. Walmart Return Policy allows you to return items by free mail with FedEx, and Walmart+ members can use the home pick-up option. Items that are sent disassembled must be returned disassembled. To return your Walmart Online Items:
Walmart Delivery and Shipping Policy:
The following are the shipping options offered by Walmart:
Walmart Gift Card Policy:
You can purchase Walmart Gift cards online and in-store. You purchase Gift Cards and can add any amount between $5 and $500. The Gift Cards are non-returnable. You cannot return them to the store. You can check the balance of your Walmart Gift Card by entering the 16-digit card number and pin code. You can also call 1-888-537-5503 or go to the check-out counter at a Walmart store.
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Walmart Return Policy without Receipt:
If you don’t have the sales receipt or the order number, Walmart can look for your purchase through the credit or debit card you use in-store while purchasing or the phone number and email for online purchases. Walmart will ask you to present a valid government-issued ID. If the return amount of the item is less than $10, you may get a cash refund. You will get a Walmart shopping or gift card if it is over $10.
Walmart Holiday Return Policy:
Walmart offers an extended return policy, stating that any eligible item purchased on or after October 1 can be returned until January 31, including electronics and marketplace items.
Order Cancellation Policy:
You can cancel your Walmart orders in the following ways:
If you cannot cancel your order, you can always use the free returns offered by Walmart.
Walmart Faulty Returns Policy:
You can return your damaged or incorrect items to Walmart online or by visiting in-store. If you purchased the item in-store, bring it back to the store along with the receipt, and you can select and exchange a new item in its place. If you purchased the item online, return it via mail. Online purchases of damaged items cannot be returned to the store.
Walmart Store Timings:
You can use the Store Locator to check the store hours of a Walmart store near you.
Walmart Customer Service Hours:
You can call Walmart Customer Support from Monday to Friday from 8:00 AM to 11:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Contact Details:
You can use the toll-free number 1-800-741-5367, or for local and international customers, contact 614-534-1996. You can also email me at [email protected]. You can fax it to 1-877-291-8154 or 614-921-9866.
