Belk return policy offers stress-free returns and exchanges for online purchases. Learn how to return items easily and get refunds or exchanges through our simple and convenient process.
A brief introduction to Belk.com
The Belk store is a Monroe, North Carolina-based department store with stores in 16 states. Belk stores offer shoes, apparel, accessories, home furnishings, cosmetics, and wedding registries.
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Belk Return Policy
According to the return policy at Belk, if you buy an item or groceries and later decide to return them, you can do so. You can return the item in 90 days of purchase. It’s possible by visiting the store and returning the items or online. You can also contact their service team at +1-866-235-5443 for details. If the product is damaged, then it will be a free return. Otherwise, you will have to pay the shipping fee.
Details of Belk Returns
|Return Policy Days
|Receipt, Order Confirmation Email
|In-store, via mail
|Mon-Sat: 9 AM-9 PM EST
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Belk Refund Policy
Per Belk’s refund policy, you can refund a product within 90 days. The refund given to you will be in the original payment method within 15 business days. If you purchased items with a credit card, the amount would be returned to your account within 15 business days. If, somehow, you are to return the items after 90 days, then you will only get a gift card as a refund. You must pay the shipping fee if the items are not defective or damaged.
Belk Exchange Policy
Per their policy, you have 90 days to exchange a purchased item from Belk. Items at Belk can be exchanged except for non-returnable ones. After 90 days, Belk does not allow any exchanges.
Belk Return Shipping Costs
If your purchased item is defective, you do not have to pay for the shipping fee. Otherwise, the carrier shipping fee would be $9.95 unless otherwise indicated.
Way to return Belk Products
Belk In-store Returns
Returning products and groceries at the Belk store is easy. Follow the mentioned guidelines
If you still need your receipt, ask the store to help you.
Belk Returns by Mail
You can return most items to Belk using their mail services. However, the furniture purchased from belk.com and Belk Marketplace cannot be returned via mail. These guidelines can be looked up to return products via mail:
If the shipment is received in damaged condition, there will be no refund.
Belk Return Exceptions
The return period is 45 days. It should not be worn, in good condition, or unwashed.
The item(s) must be in their original state, with all tags attached. They must be returned in 45 days of purchase with a receipt, packaging slip, or transaction confirmation email. The total purchase price will be refunded to the original method of payment.
The return period is 90 days with the original receipt.
Items may have inconsistencies and defects from natural wear and tear.
Final sales are not returnable, and non-exchangeable
Any 5 ft or larger area rugs are non-returnable.
Furniture is non-returnable.
Christmas trees of 10-ft or larger cannot be returned.
Mattresses are non-returnable at the store and can only be mailed in 90 days.
Air Mattresses are non-returnable.
Outdoor grills are non-returnable at the store.
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How to exchange purchased products?
You can visit the store or send the package by mail for its exchange. Bring the receipt with you if you are to return it at Belk’s store. Store staff will check the validation of the item. You must pay the difference in cash if you exchange it for another product. You’ll have to pay the shipping fee if you want to exchange an item that’s not damaged via mail.
Belk Marketplace Refund Policy
For further assistance with your order, contact the marketplace seller directly for refunds, return,s and exchanges. The return instruction includes the customer service contact information. To find your item or order history search for seller contact available on the seller page. Shipping charges may vary.
Belk Returns after 90 days without a Receipt
For returns made after 90 days without a receipt, Belk will refund it at the lowest price in the last 60 days through gift cards.
Return the Product with the Receipt
Returns made with receipt and packaging slip in 90 days will get a full refund from Belk store in the original payment method.
If you pay from Apple Pay or PayPal, follow the guidelines below.
Belks Return Address
You can mail the item back at,
Belk Returns Center, 3805 Furman L. Fendley Hwy, Jonesville, SC 29353
How to contact Belk customer service for assistance
You can contact Belk’s customer service at +1-866-235-5443.
Return Shipping Costs
If you are to return a product with no damages, you’ll have to pay the shipping fee of $9.95, and if the item is damaged, then the shipping fee will be paid by Belk.