GNC Return Policy 2023 | Turning Policy into Power for Easy Returns and Refunds

Discover the ease of returns with GNC Return Policy 30-days. Unravel the secrets to hassle-free refunds, whether in-store or online. Explore our guide for a seamless return experience and gain confidence in navigating GNC’s customer-friendly return process. Your satisfaction is our priority. Learn more now.

GNC Return Policy:

GNC has a good return window, allows its customers to return a product within 30 days of purchase. GNC Return policy will help you to return their product without hesitation. The return product must be in its original condition and its original packaging. Make sure that your product is not damaged and worn. The product must be in its good and sellable condition. You have to provide the proof of purchase to get your refund back.

Additional Information:

Information Details
Return time 30 day s
Return medium In Stores & Online 
Exchange medium In Stores & Online
Refund method Original mode of payment 
Contact 1-877-GNC-4700.
GNC Return Policy

Methods to Return at GNC:

To return your order, you need to fill out the form that came with your purchased or ordered item. Fill out the form and enclose it in your package. You can also swap your orders for a refund and then place an order for a new item. The following are GNC’s return methods for their customers for easy and flexible returns.

GNC return policy in- Store:

If you are unsatisfied with your purchase, you can return it to your nearby GNS store. The GNC return policy covers in-store returns within 30 days of receipt or the date of an online order from To receive a full refund, a receipt or packing slip is required. If a customer wants to return a product at store, customer has to bring the product back to the nearest store along with all original receipt, online purchase receipt, original packing slip, or a copy of the shipping confirmation email, whatever applies to it. Speak to customer service and tell them that you want to return, they can help you to complete your return if you’re eligible. 

“Bill Me Later” purchases cannot be returned to the store. Online purchases should be returned following the instructions on the packing slip.

GNC Return Policy Online:

If a store is not nearby, you can return your online purchases via mail. To return the GNC product by mail, follow the steps provided below.

Pack the product securely in its original packaging or use a box that ensures safe and damage-free shipping.

Include the bottom portion of your packing slip in the box. The top portion of the document should be kept for personal records.

To receive a full refund, the product must be returned in its original condition, complete with all the included documents and accessories.

The package should be returned to their facility. GNC suggests using UPS or any other reputable postal service. If your packing slip indicates a specific shipping address for your return, follow the provided instructions.

If the package is not received, it should be shipped to GNC at 

5215 Albert S White Blvd, Whitestown, IN 46075, with the Return Department attn.

If the packing list is unavailable, include a paper with your order number, billing name, and address in the return package. To ensure a successful return to the warehouse, it is recommended to keep the tracking number on the return packaging. Prepaid shipping bills are required as cash on delivery for returns is not accepted.

The steps should be followed without any mistakes. The steps provided will enable you to successfully return your GNC product via mail.

GNC Exchange Policy:

GNC offers an exchange based on the purchase price for customers who change their mind and prefer a different product. Exchanges on GNC brand products are available within 30 days of purchase, and a sales receipt or packing slip is required for eligibility. The exchange method is available both online and in-store. To qualify for an exchange, please return your items in their original condition, unworn and unused, with all tags, labels and packaging, exactly as you received them. Please note that the exchange must be made within 30 days of the original purchase to be eligible for the transaction. For more queries, contact the customer service department.

GNC Refund Policy:

After receiving your product, GNC initiates your refund process and then verifies that either you are eligible for refund or not. Normal time period for the refund process is about 10 business days. If you mailed the product then you have to wait more than 10 days. Refunds will take place in the original method of payment you used initially, if you paid with a debit card or check then your refund will be issued in the form of cash. Shipping fee and other handling charges will not be refunded. For more queries, please contact our customer support department. They will help you to issue a refund, if you’re eligible.

GNC Return Policy without a receipt:

You can still rectify errors without a receipt. If you don’t have a receipt, you can still qualify for an exchange or gift card. The store executive will issue a GNC gift card as a merchandise credit if the item is not exchanged. The GNC return policy does not cover full refunds for returns without a receipt.

GNC Return Policy Exception:

The GNC return policy is not universally applicable to all items. The following items are not eligible for return or refund.

  • You are not eligible to return gift cards.
  • GNC membership cards are not allowed to return.
  • You cannot return of those items that you have purchased by any unauthorized sellers.

GNC Order Cancellation Policy

GNC is known for its strict approach to order fulfillment, stating that once you click the Submit Order button, you are locked into accepting the order. The company’s system is designed to fulfill orders quickly, so you cannot cancel it. The only option is to try and get a return processed. However, they can only issue cash refunds if you purchased the product within 30 days of the return and have a valid sales receipt. It’s challenging to keep track of these records, but it’s the only way some people can get some money back. GNC is among the most strict when it comes to processing canceled orders.

GNC Contact Details:

Customer service agents are available Monday to Saturday from 9:00 A.M. to 8:00 P.M. EST, and from 9:00 A.M. to 7:00 P.M. EST on Sundays. They can assist with questions and inquiries, and can be reached at 1-877-GNC-4700.

Social Media Handles


What payments method are accepted at GNC?

The bill can be paid using various payment methods such as Visa, Mastercard, Paypal, and personal cheques.

What is GNC return Policy?

GNC offers a 30-day return policy, allowing customers to return products in original condition, packaging, and sellable condition, with proof of purchase required.

In how many days can I get a refund?

Your refund will be issued within 7 to 10 working days. Refunds will be issued in the form of the original payment method.

Does GNC offer Free Delivery?

The delivery charges for orders above $150 are free.

Does GNC offer an exchange policy?

Yes, GNC offers an exchange policy. You can exchange your product both in stores and online.


GNC Returns Policy stands out with a customer-centric approach to returns, ensuring your satisfaction every step of the way. Whether you opt for in-store returns or utilize the online process, their 30-day return policy provides a safety net for your purchases. By following the outlined steps and understanding the intricacies of GNC’s exchange and refund policies, you can confidently make informed decisions. Remember, GNC not only prioritizes your health but also values your satisfaction. Explore their return policy today and experience the convenience of seamless returns with a brand committed to your well-being.

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *