poshmark Return Policy

Poshmark Return Policy 2023 | How to Get Your Money Back

Your key to stress-free shopping, Poshmark return policy. Find out everything you need to know for a seamless return experience.

What is Poshmark Return Policy?

The Poshmark return policy is quite strict, and there may not be numerous options available for a return. You have only 3 days to return your product. If you receive a defective item or are unsatisfied with the outcome, it is crucial to act quickly and take necessary precautions. Poshmark considers all sales final unless a specific situation arises.

Orders are delayed, items are missing, and the product does not match the description, is unauthentic, or there is unreported damage on the product page. The Poshmark return policy mandates reporting product issues by opening a case, and we will assist with case opening during the return process.

Similar: Fashion Nova Return Policy

Details About Poshmark Returns:

Information Details 
Website Poshmark 
Return time 3 days 
Return medium Online Returns by Case Opening
Refund method Original mode of payment 
Contact [email protected]

What is Poshmark Return Method?

You have three days after receiving your product to open a case with Poshmark on their app/website for any previously listed issues. To verify your claim, upload photos and item details on the Poshmark return policy page, which provides two straightforward methods for requesting a return.

Poshmark Return Policy

Poshmark Return via App:

  • Tap on the Account Tab (@username) and navigate to the desired account.
  • Choose the order you wish to return.
  • To place an order, simply tap on the “Order Inquiry/Problems” button.
  • To proceed, click on “Problems/Order Inquiry” and then select “order Not as Described”.
  • Choose a reason for returning the product, provide photos of the received item, and provide a detailed description of the return.
  • Then submit your return request.

Also Read: Vuori Return Policy

Poshmark Return Via website:

  • To access your profile picture on Poshmark.com, click on the profile picture located in the top-right corner.
  • Navigate to My Purchases and select the order you wish to return.
  • To change the order, click on the Order Inquiry/Problems button and select the order not as described from the dropdown menu.
  • Please upload images that clearly explain your reason and provide a description for the return after clicking Submit.
  • Poshmark will provide a return label to the customer if their return request meets the policy’s conditions. To be eligible for a refund, the items must be shipped back within 5 days after purchase.

Remember That

Submission of clear, crisp JPG images in good lighting, ensuring the colors match the product page, and including tags or serial numbers in the photo if applicable.

What is Poshmark Refund policy?

Poshmark will refund your full amount, including shipping charges and taxes, once your order is returned to the seller’s facility. The refund will take one full billing cycle to appear in your account. The seller is not paid until you confirm that your order is as described in the advertisement. Poshmark offers a refund policy for undeliverable products, and if a misrepresentation claim is not made within three days of delivery, the payment will be automatically released to the seller. Once this occurs, your return period is over and you will not be eligible for a refund.

Poshmark verifies returns, sends prepaid shipping labels, and allows 5 days for item return to be eligible for refund.

Must Check: David’s Bridal Return Policy

What are Poshmark Return conditions?

The following are the Poshmark return conditions:

  • The items must not have any signs of wear and tear.
  • The items must have the original tags intact with it.
  • The item must be in its original packaging.

Poshmark gift card policy:

Poshmark Gift Card is a prepaid, stored-value money card designed for the platform, allowing users to purchase clothing, accessories, and home goods. It offers a shopping spree, allowing users to choose items up to the card’s value. Poshmark Gift Cards can be purchased easily through their website or mobile app. Users can select the desired amount, add it to their cart, and proceed to checkout.

Also Read: Hebeos Return Policy

Payment information is required before completing the purchase. Poshmark Gift Card redemption is a simple process where the recipient can shop freely, add items to their cart, and check out with a unique code. The system automatically deducts the card’s value, allowing remaining balance for future purchases.

What is Poshmark order cancellation policy?

You can cancel a Poshmark order within 3 hours of purchasing a regular-priced item (via Buy It Now). Purchases made through an offer are final, but the seller can cancel the sale for the buyer. If your purchase is not shipped within 7 days, you have the right to cancel a sale. If you were unable to cancel your order, you can return your items. You can follow the return guidelines mentioned above in this article and start your return process once you receive the item.

Poshmark return policy for faulty items:

If you have received a damaged or defective product from the company, a wrong product that you don’t want then you need to inform the customer care department. They will make arrangements for pick-up or they are responsible to pay shipping charges.

Also Read: FARFETCH Return Policy 

Poshmark Shipping details:

Poshmark offers a flat rate of $7.97 for expedited shipping on all orders. The buyer is responsible for paying this shipping fee. All orders are shipped via the United States Postal Service’s 1-3 day Priority Mail service. The order can include multiple items from one seller at the same fee, provided the total weight of the order does not exceed 5 lbs.

Poshmark Contact Details:

Poshmark offers customers the opportunity to contact them through a call at +1 (650) 262-4771. The company provides assistance and answers any questions or concerns, ensuring that all queries are addressed promptly and effectively.

To address issues with a Poshmark seller, refund, or delivery, send an email to [email protected], [email protected], or law [email protected]. Contact the support center for assistance.

Also Read: Next Return Policy

Social Media Handles


In how many days can I make a return at Poshmark?

Poshmark does not offer a generous and user-friendly return policy. You have to return within 3 days of purchase. The product must be returned in its original condition.

In how many days can I get a refund?

Your refund will be processed within 3 to 5 business days. Refunds will be issued in the form of the original payment method you used.

Can I Return opened products at Poshmark?

No, you are not allowed to make a return of opened products at Poshmark. The product must be returned unopened and with all the tags.

Can I return damaged products at Poshmark?

If you received a damaged or defective product by the company then you can make a return of the damaged product. Otherwise, you are not eligible to return the damaged product.

Does Poshmark offer free returns?

No, Poshmark does not offer return, you will have to pay return charges. You will have to pay a return shipping fee or it will be deducted from your refund.


Understanding Poshmark return policy is crucial for a smooth shopping experience. With a strict 3-day window for returns, it’s essential to act promptly if you encounter issues with your purchases. Whether you’re dealing with defective items, unmet descriptions, or authenticity concerns, following the correct return method is vital.

Poshmark commitment to verifying returns and offering prepaid shipping labels ensures that your refund process is as straightforward as possible.

Remember to adhere to the return conditions, such as keeping items in their original condition with intact tags and packaging. Poshmark aims to provide a reliable platform for buying and selling fashion items, and their return policy plays a pivotal role in maintaining trust and satisfaction among users.

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