Argos Return Policy

Argos Return Policy 2024 | Say Goodbye to Shopping Worries

Discover the ins and outs of the Argos Return Policy for 2023! Get hassle-free returns and enjoy stress-free shopping with our ultimate guide.

Argos Return Policy:

Argos offers a 30-day return policy for all merchandise, except for some personalized items, excluding certain exceptions. The item must be in a resalable condition, ideally in its original packaging. The request is for the return of all parts, including any free items.

If you’re uncertain about keeping an item, don’t remove any tags if you’re not sure. To submit your order, you must provide a purchase proof such as a receipt, confirmation email, e-receipt, or your order number.

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Details of Argos Returns:

Information Details 
Website Argos 
Return time 30 days 
Return methodArgo’s Store/Argos Sainsbury’s Store
Live Support Chat
Return Medium30 days
Refund method Original mode of payment
Argos Returns

Argos Return Method:

Argos offers various methods for returning items. The outcome of this depends on the method of initial purchase. Postal and in-store returns are not available for larger item deliveries, and each return option is detailed in detail.

Argos Online Return Method:

Online returns are only available for home delivery of small items and Tu clothing purchases, both in-store and online. Argos’ return policy does not cover postal returns for in-store purchases or collection from Saintsbury’s collection point. The items are to be returned to their store.

The delivery note will contain all the necessary information regarding postal returns. If you encounter any issues, you can reach out to their customer support via their website or by calling 0345-640-2020. Postal returns are not accepted for home delivery of large items.

Argos Return Policy In Store:

Argos stores, including Sainsbury’s, accept returns on eligible items, except large-size items, regardless of purchase location, under their return policy. The purchase was made from Argos/Argos store in Sainsbury’s. Purchased from the Sainsbury collection point. The service involves the delivery of small items at home. Purchase or delivery of Tu-clothing store items.

The product must be returned along with a receipt and request any customer representative to make a return. They will be happy to help you. Store representative will check the product and then you can request for a refund, return or exchange.

Argos Return Via chat:

This service is exclusively available for home delivery of both small and large items. To proceed with the processing, you can contact their live chat support team.

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Argos Return Policy Exceptions:

Argos offers returns on most merchandise, but its return policy outlines additional key points for certain product categories.

  • The product page indicates whether the item is non-refundable. The product serial number may be requested by the seller to verify if the item is currently in their inventory.
  • Food, pierced jewelry, and underwear exchanges or refunds are only possible if they are defective out of the box.
  • Returns on DVD, music, or software are only accepted if they are returned in their original packaging.
  • The refund amount may be reduced if the item’s packaging shows signs of excessive use.

Argos Refund Policy:

Argos will initiate a refund to your original payment method after processing your return items. In-store returns for cash and gift card payments can be refunded immediately. The refund process for card payments may take up to 7 days to appear in your account.  The refund period for PayPal orders is 7 days, with a 30-day grace period.

The refund method is based on the original mode of payment. You can check your refund updates on your email id, if you provided at the time of purchase. Shipping and other handling charges will not be refunded. If you need more assistance, please contact the customer service department.

Argos Exchange Policy:

Argos offers customers the option to exchange items with a similar one. Exchanges are influenced by stock levels. If an exchange is not feasible, the refund will be made to the original payment method. The return timeframe and conditions for exchanges remain consistent with the Argos return policy.

The exchange period is 30 days. The exchange method involves visiting Argo’s Store or Argos Sainsbury’s Store, shopping online, and using a live support chat. For more queries, feel free to contact them via call or email.

Argos Return Policy without a receipt:

Various documents such as proof of purchase, receipts from the till or kiosk, e-receipts, confirmation emails, or order numbers can be used. Despite lacking certain necessary documents, you can visit a nearby store using your card/bank statement or the email address used to purchase your item. They will assist you in resolving your issue by locating your purchase in their records.

Argos Return Policy Conditions:

  • If the product was not in its original condition, Argos will not accept your product.
  • Product must be unused and undamaged.
  • Argos does not accept the return if the product has no sale tags.
  • The item should be in resalable condition.

Argos Order Cancellation Policy:

If you change your mind about a Tu Clothing in-store collection, you can either let the order expire and not collect the parcel, or decline the parcel upon arrival, allowing the courier to take it back and process the refund.

You have 14 days from the date of your agreement to cancel your Argos Monthly Payment Plan (MPP). To cancel, call 0345 600 2317 or write to Argos Financial Services at PO Box 5241, Worthing, BN11 9NN without providing a reason.

If you cancel your Argos Monthly Payment Plan, we will refund your payment within 3 working days, and you will receive a confirmation letter within 5 working days. If you haven’t received it, please contact at 0345 600 2317.

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Argos Return Policy For Faulty items:

If your item was damaged upon receipt, you should contact us to arrange an exchange, replacement, or refund. They may provide a discount for cosmetic items that you prefer to keep for a partial refund.

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Can I make a return of worn items at Argos?

No, you cannot make a return of worn, washed or used product at Argos.

Are returns free at Argos?

Argos offers free return on items that comply with their return policy. You can make in-store returns free of cost. If you make an online return then shipping charges will be borne by you.

What if I received a damaged or defective product?

If you received a faulty or damaged product contact our customer support department. They will help you to make a return in that case, shipping fee and other handling charges will be borne by the company.

Can I return an online purchase at Argos Store?

Yes, you can make a return of online purchase at Argos retail store. However, the outlet purchases can only be returned to an Argos store.

Can I make a return of opened products to Argos?

Yes, you can make a return of opened products at Argos but it must be in its original condition.

Can I return to Argos without receipt?

You can provide your card or bank statement, as well as the email address used to make the purchase. If they successfully locate your purchase, you will receive a refund.

How Do I return an Argos Item collected from Sainsbury’s collection point?

The item can be returned to an Argos store in Sainsbury’s or directly to a Sainsbury’s collection point.


Understanding the Argos Return Policy is the key to stress-free and hassle-free shopping in 2023. With our comprehensive guide, you’ve unveiled the secrets, mastered the process, and can confidently navigate returns at Argos. Say goodbye to shopping worries and embrace a smoother shopping experience. Shop smart, shop confidently, and make the most of Argos’ customer-friendly return policy.

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