currys return policy

Currys Return Policy 2024 | Guide to Easy Exchanges & Refunds

Currys Return Policy: Flexible Returns! 21 Days for Unopened, 14 Days for Opened Products. Shop without worries.

What is Currys Return Policy?

Currys offers different return windows according to the return of the product in three different circumstances. If you are not satisfied with the product you have 21 days to return your products. You must need to initiate the return of opened products within 14 days of purchase or delivery.

If you have received faulty or unwanted products you can return it within 30 days of purchase or delivery. The product must be returned in its original condition to get your refund, return or exchange the product at Currys.

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Details of Currys Returns:

Information Details 
Return timeOpened products: 14 days
Unwanted product: 21 days
Faulty items: 30 days
Return mediumIn store & Online
Refund methodOriginal payment method 
Contact 0344 561 0000

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Currys Return Policy Methods

You can return a product either via mail or go to the store. You can opt any of the one option whichever seems convenient to you.

In-store return to Currys:

Returning to a store is one of the fastest and easiest ways. First you need to locate the nearest Curry store. You just need to bring back your product at the store along with a receipt. You are allowed to make a return in-store. Visit the store and ask the store representative to inspect your return request.

Once they approve your return then you can make a return at the store. They will be happy to help you. You will have to give a reason why you want to return the product. Don’t forget to take a receipt or any proof of purchase, or gift receipt with you.

currys Return Policy

Online Return to Currys:

If you want to return your product via mail, you need to login to your account. You will need to provide order number, name, billing information and all other required info to complete a return label form. Place the product in its original packaging.

After receiving your product at Curry’s warehouse you will have to wait till 14 days to process your refund. You will have to send an email at [email protected] to initiate your return request online. You must provide proof of purchase to return your product at Curry.

What are Conditions of Currys Returns?

  • If you want to return your product the product must be returned unused, unopened and in its original condition.
  • You must return your product with all its accessories. 
  • If you have received a free gift with the package you must return it with your product.
  • The products like software, CDs, memory cards and DVDs must be sealed, if you want to return.

What is Currys Exchange Policy?

Curry Return policy is quite generous, if customers do not receive the product that they want or they are not happy with the purchase they can exchange or return their product at Curry. Curry allows its customers to exchange their product within 30 days of purchase. You can exchange your product both in-store and online.

The staff will facilitate you with the exchange service with a different item, style, or color after returning your previous product.


What is Curry Refund Policy?

If you are not happy with the purchase that you made at Curry, you can get your refund. The return item must be in its original condition, undamaged, unworn and unused. Customers will get their refund as the same mode of payment used for a purchase. Refund process may take about 14 days.

Curry will refund you the net price mentioned on the receipt. If you made a purchase by using the Curry gift card, then your refund will be issued in the form of a gift card within 2 weeks. If you made a purchase using PayPal then your refund will be issued in the form of Curry’s gift card.

Keep in Mind

Shipping fee and other handlings are non-returnable.

What are Currys Return Exceptions?

  • Curry’s will not accept the return of large kitchen appliances by visiting the store.
  • If you made a payment using PayPal then you are only allowed to make an exchange or your refund will be issued in the form of a gift card.
  • If you have opened your product then you must return it within 14 days of purchase or delivery.

What Products are Offered by Currys?

  • Health & Beauty
  • Computing & Gaming
  • Home Appliances
  • Kitchen Appliances
  • Cameras
  • Phones & Smart Tech Products
  • TV
  • Audio, & Entertainment
  • Accessories
  • VR Products
  • Home & Outdoor

How to Return Faulty Items at Currys?

Curry will provide you with a refund or exchange if you receive a faulty, damaged, or defective item. You should contact the customer service team as soon as you receive your order. The guarantee period is normally one year from the date of purchase. If it is within the guarantee period then Curry will repair your faulty items.

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What is Currys Return Policy Without Receipt?

The customers can make a return without a receipt but still they need proof of purchase. The proof of purchase can be an online sales invoice or bank statement.

Curry’s Store Timings:

To find the store hours, directions, addresses, and phone numbers near you, you must enter your ZIP code, city, or state with the Store Locator.

The store hours of Curry in the United Kingdom (UK) are available in the following:

DayOpening TimeClosing Time
Monday9:00 am8:00 pm
Tuesday9:00 am8:00 pm
Wednesday9:00 am8:00 pm
Thursday9:00 am8:00 pm
Friday9:00 am8:00 pm
Saturday9:00 am6:00 pm
Sunday10:30 am4:30 pm

Currys Contact Details:

You can curry at 0344 561 0000. You can access their submission form from Curry’s website. To get instant access you can take advantage of their web chat.

Currys Customer Service Hours:

DayContact Hours
Monday8:00 AM – 8:00 PM
Tuesday8:00 AM – 8:00 PM
Wednesday8:00 AM – 8:00 PM
Thursday8:00 AM – 8:00 PM
Friday8:00 AM – 8:00 PM
Sunday9:00 AM – 6:00 PM

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In how many days can I make a return at Curry?

Curry offers three different return windows to return your product at Curry. Curry has a flexible return window, all are explained above in this article.

What if I received a damaged or defective product?

If you received a damaged or defective product you can easily return or exchange your product. First you need to contact the customer support department as you receive your product and inform them about the damage. They will make further arrangements for return.

In how many days can I get a refund?

Your refund will be credited back to your account within 14 days after approving your return. Refunds will be issued in the form of the original payment method.

Can I make a return without a receipt to Curry?

Yes, you are allowed to make a return without a receipt to Curry. But you must show proof of purchase to make a return.

Can I return the online purchase to the Curry store?

Yes, items purchased from the Curry website can be returned to the Curry store. You need to provide an order confirmation email, packing slip, shipping label or receipt.

Can I return the opened package Curry?

You will be able to make a return as long as your product is in its original condition and unsealed. Currys return policy does not accept the return of opened products.

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