Kohl’s Return Policy 2024 | Without Receipt – Easy Process
Unbelievable! Kohl’s Return Policy Revealed: Discover the Secrets to Effortless Returns and Get the Most Out of Your Shopping Experience!
Do you need to make a return of your Kohl’s products? No problem! You can return most of your items to Kohl’s within 180 days from the date of purchase. A return can be made with or without the receipt.
Details about Kohl’s Returns
| Information | Details |
| Website | Kohl’s |
| Return Period | 180 Days |
| Refund Period | 30 Days |
| Refund Method | Original Payment Method |
| Exchange Period | 180 Days |
| Return Mediums | In-Store, by Mail |
| Chat Hours | 24/7 |
| Phone Support | 855-564-5748 |
| Customer Service Hours | Monday-Saturday: 7:00 AM-9:00 PM CT Sunday: 10:00 AM- 8:00 PM CT |
Kohl’s Return Policy for Sephora Items
If you purchase Sephora items through Kohl’s, you can return the items within 60 days of the purchase. The items must be in gently used or new condition. You must bring a receipt with you for a return. Returns of Sephora products without receipts will not be accepted.
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If you purchased the Sephora products through Kohls.com or Kohl’s stores, they can be returned to Kohl’s stores even if they don’t have a Sephora location. You cannot return the Sephora items purchased from Kohl’s to any of Sephora’s stores. Returns of Sephora products must be made at Kohl’s stores only.
Kohl’s Refund Policy
The refunds at Kohl’s will be made to the original payment method. If you used a credit card for the purchase, the refund will be returned to your account within 30 days. The refund time may vary according to your bank. If it’s been 30 days and you have not received your refund, you can talk to customer service.
Exchange Policy
Kohl’s offers a very flexible exchange policy. You can exchange your item within 180 days from the date of purchase. You must have the sales receipt or the order invoice to process a refund. Exchanges cannot be made via mail. Merchandise of similar style in different colors and sizes from the same brand can be exchanged.
Some merchandise may have different sizes, which is not acceptable for exchange. You can exchange your watch and premium electronics within 30 days of the original purchase. You should have a valid receipt for the return. Certain items are unavailable in stores, so you should check the item’s availability before visiting the store for a return.
Amazon Returns at Kohl’s
To return your Amazon return at Kohl’s, follow these steps:
Kohl’s Return Policy Exceptions
The following items have Kohl’s return policy exceptions:
Return In-Store Purchases at Kohl’s
You can return the item purchased from Kohl’s stores to any Kohl’s in-store. Kohl’s does not provide returns for in-store purchases through the mail. You may bring the receipt for faster returns, although a receipt is not necessary to make returns in-store.
If you don’t have the receipt, the store staff will help you locate the original receipt for the purchase. Store credit for the returned items will be refunded to you at the lowest discounted sale price of the last 13 weeks. You will be required to show a valid ID.
Methods to Return Online Purchases at Kohl’s
You can return your Khols.com purchase to any Kohl’s store or by mail.
Kohl’s In-Store Returns
Return your online purchase to a Kohl’s store by bringing the items with their packing slip to the store. Enter your order number, billing ZIP code, and email address to print the packing slip.
Kohl’s Online Return Policy
Follow these easy steps to return your Kohl’s items online:
Address
Return Center, 3500 Salzman Road, Middletown, Ohio, 45044-9401
Returning Freight Items
To return the fright items, you can follow the instructions on the sign at the bottom of the packing slip. You need to pay a restocking fee of 15%. The shipping cost is non-refundable. However, if you return the defective items, you will not have to pay the stocking fee. You cannot return the freight items through Kohl’s stores.
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Kohl’s Delivery and Shipping Policy
Kohl’s provides Standard free shipping on orders above $49. The shipping is calculated after (if any) coupons are applied before applying the taxes. The following are the shipping and delivery methods used by Kohl’s.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Ground | 3-6 business days |
| One Day Shipping | 3-6 business days |
| Two Day Shipping | 3-6 business days |
| APO/FPO Delivery | 3-6 business days |
| AK/HI Delivery | 3-6 business days |
| PO Box Delivery | 3-6 business days |
| Freight Shipping | 3-6 business days |
Kohl’s Return Policy for Gift Card
Kohl’s offers Physical Gift Cards and E-Gift Cards. You can check your Kohl’s Gift Card balance online through their website by entering your Gift Card number and the PIN code and clicking “Check Balance”. The amount on a gift card can be between $10 and $300, depending on the card.
Kohl’s Return Policy without Receipt
You can return your purchased item to Kohl’s with or without a purchase. If you return your item without a receipt, a store credit will be provided based on the lowest discounted sale price of the last 13 weeks for the returned items. You will need to show a valid ID.
Kohl Holiday Return Policy
Premium electronics, watches, and Sephora items purchased at Kohl’s during the holiday season from November 1 onward can be returned until January 31.
Order Cancellation Policy
You cannot cancel your orders for free store pickups, same-day delivery, or free shipping to the store. Kohl’s moves quickly to fulfil your order, and because of that, you might have a very short window to cancel your orders. If you cancel your order successfully, you will not be charged. To cancel your orders,
Kohl’s Return Policy for Faulty items
You can return your damaged item at Kohl’s, and you do not have to pay the restocking fee. You can chat with an associate for help or call (800) 564-5740.
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Kohl’s Store Timings
To find the store hours of the store near you, you can use the Store Locator given on Kohl’s website.
Kohl’s Customer Service Hours
The customer service hours of Kohl’s are available in the following:
| Day | Customer Service Hours (CT) |
|---|---|
| Monday | 7:00 AM – 9:00 PM |
| Tuesday | 7:00 AM – 9:00 PM |
| Wednesday | 7:00 AM – 9:00 PM |
| Thursday | 7:00 AM – 9:00 PM |
| Friday | 7:00 AM – 9:00 PM |
| Saturday | 7:00 AM – 9:00 PM |
| Sunday | 10:00 AM – 8:00 PM |
Kohl’s Contact Details
You can chat with customer service at the website or contact customer service at 855-564-5748.
