Burlington Return Policy 2026 | Convenient Process for Easy Returns
Burlington Return Policy allows its customers to return, refund and exchange the products within 30 days of purchase. Layaway merchandise, deposits, and payments after 30 days are eligible only for merchandise credit.
Burlington has great offers on home decor and clothing. Sometimes, however, purchases do not turn out as planned. Understanding Burlington’s return policy will save you both time and frustration, whether you want a different product size, have changed your mind or received a defective item.
Return Peried
30 Days
Exchange Time
30 Days
Refund Peried
Available
Shipping FEE
Non-refundable
Burlington Return Policy Terms:
The item you want to return must be unwashed, unused, and in new condition. Make sure to pack the item in its original packaging. You will receive the refund via the original purchase method. Non-receipted returns, accompanied by a photo ID (driver’s license, state issued non-driver ID, passport, or military ID) and returns after 60 days will receive a merchandise credit for the lowest selling price.
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Details of Burlington Returns:
| Information | Details |
| Website | Burlington |
| Return Period | 30 Days |
| Refund Period | 5-14 Days |
| Refund Method | Original Payment Form, Merchandise Credit |
| Return Mediums | In-Store, By Mail |
| Customer Support Hours | Monday-Friday: 9AM-6PM EST. |
| Phone Support | (855) 355-BURL (2875) |
Burlington Refund Policy:
If you return your item within 30 days, you will receive a full refund. The refunds will be issued to the original form of purchase. If you made a purchase with a check, the refund will be credited to the original account. If you use a debit card for a purchase, you will get a cash refund.
If you return your item after 30 days or without a receipt, you will receive a refund in the form of merchandise credit. If you return an item purchased with a gift card, you will be issued a merchandise credit. The refund will be issued in 5-14 days, depending on the form of refund you receive. Shipping and handling charges are non-refundable.
How you can get refunds?
How your refund is issued depends on the original form of payment used during the purchase.
What is Burlington Exchange Policy?
You have 30 days to exchange your item if you do not like the style, color, or size. Make sure to take the original receipt with you. Check for the item’s specifications if you want to exchange an item. You can purchase a new item and return the item at Burlington stores.
What are Burlington Return Policy Conditions?
The following are the conditions that your product should meet to return it back to Burlington:
Exceptions of Burlington Return Policy:
The following are the return exceptions at Burlington:
Methods to Return at Burlington:
You can return your items to Burlington online or by visiting a Burlington Store.
In-Store Burlington Return Policy
If you want to return your items to Burlington stores, find the nearest store near you by using the Store Locator. Bring the original sales receipt with you. Ensure that the item is in new, unwashed, and unused condition.
The item must be packed in its original packaging. A third-party service provider will verify your return, and after the return process, you will get your refund.
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Mail Returns:
You can return your items to Burlington using the mail service. Follow the given steps to make a return by mail:
What Products is Burlington offering?
The following is the list of products offered by Burlington:
Burlington Gift Card Policy:
Burlington gives gift cards in physical plastic form as well as eGift Cards. You can use a Burlington gift card at any Burlington store locator. In case your card gets lost or stolen, Burlington will not be responsible for your cards.
Burlington Gift Cards cannot be reloaded and you cannot purchase other gift cards using the card that you have. If you don’t activate your cards, your cards will contain no value. Burlington Gift Cards never expire.
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Burlington Return Policy without Receipt:
If you do not have your receipt, you may still be able to return an item under certain conditions.
Layaway and Extended Return Policies
Tips for Seamless Returns:
Burlington Store Timings:
You can find the store hours of Burlington’s store near you by clicking on Store Locator on Burlington’s website. The timing of Burlington’s store varies from area to area.
Customer Service Hours:
You can contact Burlington’s customer service Monday through Friday from 9:00 AM to 6:00 PM EST. you cannot contact customer service on Easter, Thanksgiving & Christmas
Burlington Contact Details:
You can contact Burlington’s customer service by emailing them on their website or by giving them a call at (855) 355-BURL (2875).
Social Media Handles:
FAQs:
What is Burlington’s Return Policy after 30 days?
If you return your item after 30 days, you will get a refund in merchandise credit.
Can I return my items to Burlington without a receipt?
Yes, you can return your items without a receipt to Burlington, but you will receive the refund only in the form of a merchandise credit.
When will I get my refund from Burlington?
It may take 5-14 business days to get your refund from Burlington depending on the form of refund you are about to receive.
Conclusion:
Burlington return policy is essential for a hassle-free shopping experience, allowing customers to return or exchange most unworn and unused items within a 30-day window for a full refund to the original payment method. While the policy is generally straightforward—requiring original receipts and packaging—flexibility is offered through merchandise credit for late or non-receipted returns, though specific restrictions apply to items like swimwear and final sale goods.
By adhering to these terms and utilizing available in-store or mail return options, shoppers can navigate the process confidently and ensure a satisfactory resolution to any purchase issues.
