Blundstone Return Policy

Blundstone Return Policy 2024 | Hack Shoe Shopping

“Walk with Confidence: Explore Customer-Centric Blundstone Return Policy for Seamless Shoe Returns”

Blundstone Return Policy 

If you don’t like the style of your purchase or are not satisfied with it, you have 45 days from the date of purchase to return, refund, or exchange it. You have the option to return your items online and in-store as well. Cash on the delivery package will not be accepted and will be returned to the sender.

Once your items are received, Blundstone will process your items for their value and offer you a refund in the original payment form. Items purchased online from Blundstone cannot be returned to any of their dealers. The items must be in their original packaging, or they will be refused. If the items are not accepted at the Blundstone warehouse, they will be sent back to you without credit.

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Details about Blundstone Returns

Return Period45 Days
Refund Period5 Business Days
Refund MethodOriginal Payment Method
Return MediumsIn-store, Online
Customer Support HoursMonday-Friday: 9 AM – 5 PM EST
Phone Support1-844-427-4060
Email[email protected]

Blundstone Refund Policy

You can return your items within a 45-day to get a refund. The shipping and handling fees will not be refunded. You will be responsible for all shipping and handling fees and the boot’s insurance charges that are being sent for any reason.

The refund will be made in the original payment form, including the taxes. You will receive your credit for the refund of your item within 5 business days after your boots are received at the warehouse.

Blundstone Returns

Blundstone Exchange Policy

If you want to exchange your items, you should pack them in their original box and mail them to the Blunstone mail order department. The item must be in its new and unworn condition. Blundstone will not offer an exchange on boots that have been worn outside.

It might be possible that the size or style you want to exchange your boots with might not be available. Blundstone recommends customers place a new order and return the boots for a refund. Your returns will be processed for exchanges as per your instructions.

 Blundstone Conditions

The following are the return conditions at Blundstone:

  • Items should not be worn or damaged.
  • The items should not be treated with any kind of protectant.
  • The items should not be conditioned or polished.
  • The items should not be altered or washed.

Exceptions of Blundstone Returns

The following is the return exceptions at Blundstone:

  • Final sale items
  • Discontinued items
  • Sample items

Blundstone Warranty Claim Policy

Blundstone is very proud of the durability and quality of its accessories and footwear. They guarantee their products against any damage and defects in workmanship and material. If you think your product has a fault in manufacturing or a workmanship defect, you can make a claim for a warranty. You can fill out the warranty form given on their website. If your items have any defect from wear and tear, they are not acceptable for any warranty claims.

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Methods to Return at Blundstone

You can return your items to Blundstone in two ways:

  • In-store
  • By mail

Blundstone In-Store Return Policy

You must return your items to Blundstone stores within 45 days from the date of purchase. The items must not be damaged or worn. You must pack your items in their original packaging. Otherwise, the return will not be accepted. If you are returning any of the Blundstone products purchased from any of their dealers, they will not provide credit for refund or exchanges for it.

Via Mail

To return your online products, please follow the listed steps:

  • Make sure to pack your Blundstone boots in their original box and in the cardboard carton; you can use the one in which your boots came.
  • For record purposes, you can keep a copy of the packaging slip. You can use the order number as a reference in case you want to contact the customer service.
  • Complete the steps given on the return portal.
  • You must include the return form along with your return package.
  • Your refund will be made in the original form of payment once it has been received by Blundstone.

Blundstone Delivery and Shipping Policy

It will take 1-2 business days for your items to be shipped; if not, Blundstone will let you know. The orders are shipped only from Monday-Friday excluding the holidays. If your orders are placed between 10 am Friday and 7 am Monday, they will be processed after Monday morning.

Blundstone offers FedEx Ground shipping. You will be offered Free shipping if your orders are above $100 before tax. If your orders are under $100, your shipping and handling fees will be $8.00.

Blundstone Gift Card Policy

Blundstone offers gift cards for online and in-store purchases. These gift cards are counted as final sales and are non-refundable. If you purchase a gift card from the Blundstone store, it cannot be used at other authorized stores to purchase items.

Purchasing a gift card from can only be used on the Blundstone Canada website and not on any other Blundstone website. Gift Cards from Blundstone do not expire. Blundstone Canada will not be responsible if your card is lost or stolen.


Order Cancellation Policy

If you are not satisfied with your order and want to cancel it, you can go to the order confirmation email you received, or you can cancel it by logging into your account. You can also reach out to the customer service team for help. Your order cannot be canceled if it has already been fulfilled.

How to Return Faulty Items at Blundstone?

If you receive a defective, damaged, or faulty item from Blundstone, you can contact customer service via email or call and explain about your received product as soon as possible.

Blundstone Store Timings

You can click on Find A Retailer on their website to find the nearest Blundstone store to you.

Customer Service Hours

You can contact customer services from Monday to Friday, 9:00 AM and 5:00 PM EST.

Contact Details

You can contact customer services at [email protected] or call 18444274060.

Social Media Handles


You cannot exchange or get a refund for your footwear or accessories if you wish to return them after 45 days.

It might take 5-10 business days for your refund to appear on your credit card.

No, Blundstone will provide the credit on the same credit card by which you purchased the items.

No, Blundstone does not provide pre-paid returns or free shipping.

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