BoohooMAN Return Policy

BoohooMAN Return Policy 2024 | All Details Covered

BoohooMAN offers you a very straightforward policy as you can return your items within 28 days from their purchase date. You must pay for your returns if you live in another country. You will receive the return label through the portal.

Make sure to use the provided address label. Any handwritten address label may cause delays for your refunds to be issued. If you use your return methods, refunds will be processed once your items arrive at the BoohooMAN warehouse. Keep your proof of postage with you in case your order is lost on its way back to boohooMAN.

Details of BoohooMAN Returns

InformationDetails
WebsiteBoohooMAN
Return Period28 Days
Refund Period21 Business Days
Refund MethodOriginal Payment Method
Exchange PeriodNo Exchange
Return MediumsMail, In-Store
Email[email protected]

BoohooMAN Refund Policy

Usually, it takes up to 7 business days for your returns to be processed. A typical refund takes 21 days, that is 14 days of returning your order, and 7 days to make its way to your account. If you paid for your item via a store credit, gift card, or voucher, you will receive a replacement to the value of the refund.

£1.99 will be deducted from your refund for returning the items.  After your items are verified you can receive the refund in the original payment form. BoohooMan refunds will be issued within 3-5 working days. You will receive an email as soon as your refund is processed.

BoohooMAN Returns

BoohooMAN Exchange Policy

BoohooMAN does not have an exchange policy right now. However, you can return your items back for a refund. You can place a new order per your choice.

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BoohooMAN Return Policy Conditions 

The following are the return conditions:

  • Items should be unwashed and unworn.
  • Items should be returned within 28 days.
  • Shoes should be tried indoors.
  • Items should have the tags intact.

Exceptions BoohooMAN Return Policy

The following are the return exceptions:

  • Pierced Jewelry cannot be returned for hygiene and health reasons.
  • Underwear and swimwear cannot be returned if the hygiene seal is broken.
  • Beauty products, accessories and fashion masks cannot be returned for hygiene reasons.

Methods to Return at BoohooMAN

The following are the return methods for easy returns.

Online Returns

Follow the given steps to return items via mail:

  • Head to BoohooMAN’s official website.
  • Click the ‘Start a Return’ button.
  • You need to enter your order number, email address, and the last 4 digits of your phone number.
  • Select the items you want to return and choose the preferred return option.
  • Print the prepaid return shipping label.
  • Pack your items securely in a package.
  • Drop your package off at the nearest courier location.
  • Keep an eye on your tracking. You will receive an email when your package is received.

In-Store Returns

You can use the Store Locator given to find the BoohooMAN store near you. You can bring your items in-store within 28 days from its purchase date to return. Securely pack your items and bring them to the store. Make sure to bring an original proof of the package if you ordered online to the store. Talk to a store staff about your return. They will gladly help you with the return process.

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BoohooMAN Delivery and Shipping Policy

You will have to pay £1.99 to return your item. The return shipping amount will be deducted from your refund. Returns are FREE for premium customers. You can get a FREE delivery by using the code ‘DELIVER’ on orders over £10.

The following are the shipping and delivery methods:

DeliveryCostDays
UK Standard Delivery£3.994 Working Days
UK Next Day Delivery£5.99Next Day
Northern Ireland Standard Delivery£3.004 Working Days
DPD Predict Delivery£5.991 Hour

BoohooMAN Gift Card Policy

BoohooMAN offers gift cards for their customers. You can add £10, £25, £50, £75, £100 or £150 into your e-gift card. You need to provide a recipient email, a confirmation email, and a personalized email. You can pay for your gift card using a credit/debit card. You cannot purchase a gift card by using another gift card.

You can purchase a physical gift card at a selected store in the UK only. Store gift cards can have value from £15 to £100. They are activated at the time of their purchase. Payment for the gift card is made at the time you purchase it at the store.

Order Cancellation Policy

Once you click the “Place Order” button, the team starts to pack your items at the warehouse, so unfortunately, it is not possible to cancel your order once it has been placed. Although, you can always return them. Follow the return guidelines and start your return process once you receive the item.

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BoohooMAN Faulty Returns Policy

You can return your items to boohooMAN if there is a fault in them. You need to get in touch with customer service by filling out the form. Return the faulty item as soon as possible and do not use it.

BoohooMAN Store Timings

You can go to the Store Locator to learn about the store hours and location of the nearest store to you.

Contact Details

You can contact the Customer Service team at [email protected].

Social Media Handles

FAQs

You can return your items within 28 days from their purchase date. Items should have all the tags attached.

A typical refund takes 21 days, that is 14 days of returning your order, and 7 days to make its way to your account.

BoohooMAN does not have an exchange policy right now. However, you can return your items to BoohoooMan for a refund. You can place a new order per your choice.

Once you click the “Place Order” button, the team starts to pack your items at the warehouse, so unfortunately, it is not possible to cancel your order once it has been placed.

You can return your items to boohooMAN if there is a fault in them. You need to get in touch with customer service by filling out the form. Return the faulty item as soon as possible and do not use it.

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