Boohoo Return Policy 2025 | Get the Most From Your Returns
Boohoo provides a return policy for all U.S. customers within 28 days of purchase. To be eligible for a return, all items must be in new and used condition. The online store strongly encourages customers to return items in their original packaging whenever possible. Residents of the EEA have 14 days to cancel their contract under the Consumer Contract Regulations after receiving all ordered items. Continue reading to learn about excluded items, online return procedures, and refund details. Please note a returns charge of £1.99 per parcel will be deducted from your refund amount.Â
Return Peried
28 Days
Exchange Time
NA
Refund Process
14 Days
Shipping FEE
Non-refundable
Details about Boohoo Return Policy:
| Information | Details |
| Website | Boohoo |
| Return time | 28 days |
| Return medium | Online |
| Exchange | NA |
| Refund method | Original payment method |
| Email Support | customerservices@boohoo.com |
What is Boohoo Return Policy Condition?
Boohoo Return Method:
The company provides a 28-day return window for its customers in the European Economic Area. You have a reasonable time to assess your satisfaction with your purchase. Before returning items, they must be unworn and unwashed, and have all their tags attached.
Boohoo Return Policy Online:
What is Boohoo Refund Policy?
In the absence of exchanges, the only viable option is to return an item for a full refund. Once your return is received by Boohoo, they will conduct a thorough inspection of the items. The company will refund the item within three days of its arrival at their warehouse if everything is satisfactory.
Refunds for returns can take up to 14 days from the date they were posted back. Please be aware that the refund can then take up to 5 days to appear in your bank depending on who you bank with. The refunds will be issued in the form of the original payment method. To get a refund, your product must be returned in its original condition in which you have received.
What is Boohoo Exchange policy?
The Boohoo exchange policy explicitly states that the company does not offer exchanges, but only refunds and replacements. There is no exchange policy at Boohoo. Customers will have to follow the Boohoo return policy if they want to exchange the product. Mail the item back to the Boohoo store, wait until your product is confirmed by Boohoo And you get confirmation email. It suggests that first you mail the item back and then place a new order. Shipping fee and other handling charges will be deducted from the customer’s account. If you need more assistance, contact Boohoo’s customer service department.
What is Boohoo Return Policy Exception?
Boohoo offers a limited number of exceptions for returns and refunds. The standard 28-day Boohoo return policy in the USA is straightforward. Before requesting a return to Boohoo, it is essential to consider the following factors.
What is Boohoo Return Policy for Faulty items?
If you receive faulty goods, we sincerely apologize. To resolve this, please contact us as soon as possible with your order number, product name and code, a picture of the fault, and a description of the issue. We will then assist you in returning the faulty item and processing your refund or exchange as appropriate.
What is Boohoo Order Cancellation Policy?
We are promptly addressing your order as we understand the urgency of your need for it. We regret to inform you that we are unable to make any changes as the item is already being processed at the warehouse in mere seconds. To proceed, you must either place a new order or return any unneeded items.
What is Boohoo Gift Card Policy?
Boohoo offers e-gift cards and physical gift cards in selected stores. By purchasing, using, or accepting a gift card, you agree to enter into a contract with Boohoo and be bound by their Terms and Conditions, Privacy Policy, and website Terms. The company is a limited company registered in England and Wales under company number 05723154 and VAT number 185 4874 61. Gift Cards are managed by Jigsaw Business Solutions Ltd and may be used by third parties.
Your Gift Card is for online purchases at boohoo.com in the UK, subject to website Terms and Conditions, Terms of Use, and Privacy Policy. It cannot be used for affiliate brands or higher-priced items, with remaining balance updated after each transaction.
The day of activation refers to the delivery of the e-gift card or purchase of the card, with an expiry date of 12 months for digital GBP eGifts.
Boohoo Contact Details:
To contact, send an email to customerservices@boohoo.com.
Social Media Handles
FAQs
Can I Return Clothes After Washing?
Boohoo inspects all returns at their warehouse and refuses to accept returns on worn or washed items. If uncertain, do not wash or remove labels.
Does The Boohoo Refund Delivery Charges?
The offer is valid if all items from the order are returned and the contract is canceled within 14 days.
In how many days can I get a refund?
Your refund will be issued within 7 to 10 working days in the form of the original payment method.
Conclusion
Understanding the Boohoo Return Policy is essential for any savvy shopper. With a 28-day return window, specific conditions for certain items, and a transparent refund process, Boohoo ensures that your shopping experience is as seamless as possible.
Whether you’re contemplating returning an item, need to report a faulty product, or simply want to make the most of your purchases, our comprehensive guide has provided you with the knowledge you need. By following the guidelines and recommendations laid out, you can shop confidently and take full advantage of Boohoo’s customer-friendly return policy.
