reiss Return Policy

Reiss Return Policy 2024 | 28-Day Satisfaction Guarantee

Reiss has a good return window, allowing its customers to return a product within 28 days of purchase. The return product must be in its original condition and its original packaging. Make sure that your product is not damaged and unworn. The product must be in its good and sellable condition.

You can return your items via mail, or by visiting Reiss stores. Make sure that your product is not damaged and unworn. The product must be in its good and sellable condition.

Details of Reiss Returns:

Information Details 
Website Reiss 
Return time 28 days 
Return medium In- Store & Online 
Exchange NA
Refund method Original payment method 
Contact 033 777 4557

What is Reiss return method?

Reiss provides its customers two ways to return your product. They can opt any one of the options according to their ease. You can return your product by visiting the store and via mail.

reiss Returns

What is Reiss In store return policy?

If you are not satisfied with the purchase at Reiss then you can make a return at Reiss retail store. You just need to bring back your product at the store, the product must be in its original packaging along with receipt, invoice or valid government-issued photo id.

Visit the store and meet a customer representative. You can ask for help from them. Customer representatives will check your product or proof of purchase for eligibility. If they approved your product then you can make a return at a store or your refund will be initiated.

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What is Reiss Online Returns Policy?

If you want to return your product online, your product must reach Reiss within 28 days of purchase. You need to follow the given steps to make online return:

  • Go to the website and follow given instructions to make a return.
  • Then go to your order section.
  • Select the items which you want to return and tell them a valid reason why you want to return the product.
  • You will get a confirmation email with a return shipping label.
  • Pack the properly in the box and affix the return label on the top of the box.
  • Drop off your package at the nearby authorized Courier location.

If your product is approved by the company then you are allowed to make a return or can place a request for a refund. You will have to pay return shipping charges.

Reiss Return Policy Conditions:

There are following conditions that must be fulfilled if you want to return your product at Reiss:

  • The product must be returned in its original condition.
  • The product must be sealed, undamaged or unworn.
  • You must submit the proof of purchase with the product to make a return.
  • All tags must be intact with the product.

What is Reiss Refund Policy?

Reiss has a very generous return policy. You can return your product easily or get your refund. After receiving your product, Reiss will initiate your refund process and then verify that either you are eligible for refund or not. Refunds will take place in the original method of payment you used initially. Refund process can vary depending on the payment method used by the customers.

  • If you used a credit/ or debit card at the time of purchase and you want to return your product at the store then a refund will be issued within 5 working days. If you return via mail then it may take 10 business days.
  • If you used PayPal / Next Pay at the time of purchase and you want to return your product at the store then a refund will be issued within 1 working day. If you return via mail then it may take 6 business days.
  • If you used a gift card and you want to return your product at the store then a refund will be issued within 5 working days. If you return via mail then it may take 10 business days.

Explor Now All Saints Return Policy

What is Reiss Exchange policy?

There is no exchange policy at Reiss.  Customers will have to follow the Reiss return policy if they want to exchange the product. Mail the item back to the Reiss store, wait until your product is confirmed by Reiss And you get a confirmation email. It suggests that first you mail the item back and then place a new order.

Shipping fee and other handling charges will be deducted from the customer’s account. If you need more assistance please visit Reiss website.

What are the Reiss Return policy Exceptions?

  • Product must be returned within 28 days of purchase. Undamaged and un-worn products are not eligible to return. 
  • Reiss will not accept the return of customized or final sale items.
  • Reiss does not have an exchange policy, if you want to exchange the product first you need to return the product and then place a new order.

What is Reiss return policy without receipt?

Reiss has a strict return policy, you must return the product along with the receipt. Reiss does not accept the return if you make a return without receipt. If you want to return an online purchase, you must submit a receipt and order confirmation email as well.

Reiss Store hours:

To find the store hours, directions, addresses, and phone numbers near you, you must enter your ZIP code, city, or state with the Store Locator. The store hours of the Reiss in the United Kingdom (UK) are given below:

DayOpening TimeClosing Time
Monday10:00 AM8:00 PM
Tuesday10:00 AM8:00 PM
Wednesday10:00 AM8:00 PM
Thursday10:00 AM8:00 PM
Friday10:00 AM8:00 PM
Saturday10:00 AM8:00 PM
Sunday12:00 PM6:00 PM

Reiss Contact details:

Contact Reiss Customer service department at 033 777 4557. Send an email at [email protected]

Reiss Customer service hours:

Our customer representative is available 8 am to 6 pm from Monday to Friday. On Saturday and Sunday you can contact us from 8 am to 4 pm.

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FAQs:

What is Reiss return policy?

You can return your product within 28 days of purchase. The product must be returned in its original condition along with its receipt. Reiss does not accept the return of used items.

In how many days can I get a refund?

You will receive your refund within 5 to 10 business days. Refunds will be issued in the form of the original payment method. If you used a gift card then your refund will be issued in the form of store credit.

Can I make a return without a receipt at Reiss?

No, you are not allowed to make a return without a receipt if you want to return an online purchase. Confirmation email can be used as proof of purchase and it will help to trace the order in the transaction.

Can I return used products at Reiss?

Absolutely no, you are not allowed to make a return of used or worn products at Reiss. The product must be returned in its original condition.

Can I return the damaged product at Reiss?

If you have received the damage or defective product from the company then you can return it otherwise Reiss does not accept the return of the damaged product. You must return it in its original condition.

What are the non-returnable products at Reiss?

Fragrance
Earrings
Shoes
Swimwear
Hand sanitizers
Facemasks 
Grooming products

Conclusion

In conclusion, Reiss 28-day return policy is designed with you in mind, offering a stress-free shopping experience. Our guide has unraveled the intricacies of this policy, empowering you to navigate returns and exchanges with ease. With the knowledge gained, you can shop confidently, knowing that your satisfaction is a priority. Say goodbye to shopping stress and hello to a seamless Reiss experience – where your peace of mind is our commitment. Happy shopping!

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