Screwfix Return Policy 2024 | Easy & Complete Refund Process
Screwfix return policy allows for a 30-day return window, providing customers with enough time to return or exchange items easily and ensuring their satisfaction.
Screwfix Return Policy:
If you are unsatisfied with your purchase from Screwfix or the product is not according to your style, you can return it back. Screwfix gladly accepts returns back in 30 days from the date of purchase or delivery.
The product must be in its original condition along with a proof of purchase. Make sure that your product is not damaged and unworn. The product must be in its good and sellable condition.
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Details of Screwfix Returns:
| Information | Details |
| Website | Screwfix |
| Return time | 30 days |
| Refund method | Original form of payment |
| Refund period | 3 to 5 working days |
| Exchange period | 30 days |
| Contact | 03330 112 112 |
How to return the item to Screwfix:
You can return your product by visiting the store or by post. You can choose one of them that suits you.
In-store return policy:
If you are not satisfied with the purchase at Screwfix then you can make a return at Screwfix retail store with the barcode receipt. You just need to bring back your product at the store, the product must be in its original packaging along with receipt, invoice or valid government-issued photo id.
Visit the store and meet a customer representative. You can ask for help from them. Customer representatives will check your product or proof of purchase for eligibility. If they approve your product then you can make a return at a store. You must return the product within 30 days of purchase.
Return by Post:
If, for whatever reason you are not able to return your product to the store, or there is no nearby Screwfix store then you can make a return on call at 03330 112 112 to arrange a free collection. The product must be returned along with the return form and receipt. All return items must be returned in its original condition and must be packed in its original packaging. The product must be returned within 30 days of purchase.
To process your refund you will have to provide order reference and full product details. Contact Screwfix’s customer service department if you are unable to find your order number.
Screwfix Refund Policy:
As per Screwfix return policy, if you want to get your refund the return item must be returned in its original condition. Your refund will be issued in the form of the original payment method you used initially.
Refunds will be issued within 3 to 5 business days in the original payment method. If you have used PayPal at the time of purchase your refund will take 5 to 10 days to issue your refund in your account. Shipping fee and other handling charges are not refundable.
Screwfix Return Policy Conditions:
Screwfix Exchange Policy:
If customers are not satisfied with the purchase and they want to exchange the product, they are free to ask for an exchange. According to the Screwfix return policy, your product must fulfill the return requirements to make an exchange or return the product. The store executives will examine your product and then tell you that you are eligible to return or exchange the product.
If your required product is available in stock then they will ship that item to you. You must call the local store before visiting the store to confirm that the item you want to exchange it with is available. For more queries contact our customer support department.
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Screwfix Warranty Policy:
Screwfix also offers a warranty policy, if your product has a manufacturer fault, the company will try its best to solve your problem. If this happens to you, first the company will try to solve your issue otherwise they will offer you a price reduction, replacement and a refund.
If the warranty does not cover your product they will provide you with the replacement with an exact model. You can avail the service through contacting the customer service department or from the store.
Screwfix Return Policy after 30 days:
The product must be returned within 30 days of purchase. If your product goes under warranty then you are allowed to make a return after 30 days. Screwfix has a 30 days return window you must follow, they will offer you repair, refund, replacement and price reduction if you receive faulty or wrong product.
Screwfix Gift Card Policy:
Screwfix provides E-Gift cards and physical gift cards. The online Screwfix gift cards can be purchased online or in any Screwfix-owned store. You can reload your gift cards at any time. The Screwfix’s gift cards do not expire.
You can exchange your gift cards in case they are lost or stolen. The gift card amount may be escheated if not used in the last 5 years, depending on the applicable state law. You can send the gift cards on your scheduled date; if you want to send them on the same day to someone, they will be sent via email in an hour.
Screwfix Store Hours:
To find the store hours, directions, addresses, and phone numbers near you, you must enter your ZIP code, city, or state with the Store Locator. If you need more assistance please visit.
The store hours of the Screwfix in the as follows:
| Day | Opening Time | Closing Time |
|---|---|---|
| Monday | 7:00 AM | 8:00 PM |
| Tuesday | 7:00 AM | 8:00 PM |
| Wednesday | 7:00 AM | 8:00 PM |
| Thursday | 7:00 AM | 8:00 PM |
| Friday | 7:00 AM | 8:00 PM |
| Saturday | 9:00 AM | 4:00 PM |
| Sunday | 1:00 PM | 8:00 PM |
Screwfix Contact Details:
Send an email using Screwfix’s contact form. Call at 03330 112 112. Live chat, quick response to your query.
Screwfix Customer Service Hours:
The Screwfix representative is available in the following hours during weekdays.
| Day | Time (GMT/BST) |
|---|---|
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
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