Menards Return Policy

Menards Return Policy 2023 | 90 Days Easy Return Window

Menards Return Policy Decoded: A Comprehensive Guide to Stress-Free Exchanges and Refunds”

Menards Return Policy 

If you are not satisfied with your purchase, you can return back by following the easy Menards return policy. Menards gives its customers a 90 days return window to return the item. The return can be made in-store and online as well. The refunds will be made in the original payment form. The items must be unused and in their original packaging. The items must contain all the necessary paperwork and accessories. 

Additional Info about Menards Returns

InformationDetails
WebsiteMenards
Return Period90 Days
Refund Period7-10 Business Days
Refund MethodOriginal Payment Method
Exchange Period90 Days
Return MediumsOnline, In-Store
EmailAt Website

Menards Refund Policy

You have a 90 days return window to return your items to get a full refund. The refunds are credited in the original form of payment. If you return your items after 90 days, the refunds will be issued in in-store credit for the item’s actual price. After you have returned your order, Menards will do the processing at the warehouse to inspect the item. The refund will be credited to your card within 7 to 10 days.

  • A cash Refund will be issued for cash purchases.
  • The refunds made for debit card purchases will be in the original form of payment. If that doesn’t work, you will receive a merchandise credit check.
  • The refunds made for credit card purchases will be in the original form of payment. If that doesn’t work, you will receive a merchandise credit check.
  • In-Store credit will be issued for purchases made with a check if the receipt is less than 6 days old.
  • A cash refund will be issued for purchases made with a check if the receipt is 6 days old.
  • In-Store credit will be issued to the purchases made with gift cards, in-store credit, or coupons.
Menards Return Policy

 Menards Exchange Policy

The Menards Exchange Policy varies from item to item. 

  • 30-Day Over The Counter Exchange (TD) items may be returned or exchanged within a 30-day window from the date of purchase. A receipt is necessary.
  • 90-Day Over The Counter Exchange (ND) items may be returned or exchanged within a 30-day window from the date of purchase. No refunds, returns, or exchanges will be made without a receipt.
  • Gas-powered items must be exchanged or returned within 30 days from the purchase date. A receipt is required. Items must be unused and in their original packaging. 
  • A service item must be exchanged or refunded within 30 days from the purchase date. Items must be unused and in their original packaging. 
  • Plants such as perennials, shrubs, and trees have one year for exchange.
  • Major appliances can be exchanged within 7 days.

 Menards Return Conditions

The following are the return conditions at Menards:

  • A 25% restocking fee will be applied to cut or altered stock merchandise.
  • Closeout items, end-of-season discounts, or special promotions do not qualify for sale price adjustments.
  • Merchandise purchased on rebate must be returned with their original receipt. Otherwise, the rebate amount will be deducted from the return amount.
  • If any item is missing the UPC, it would only be exchanged for the identical item.

Menards Exceptions

The following are the exception at Menards:

  • Herbicides
  • Pesticides
  • Aerosols
  • Clearance Merchandise

Methods to Return at Menards

Menards provides two ways by which customers can return items back, i.e., online and in-store.

Online Returns

To return your items online, you need to contact the website’s customer representative, who will reply to your query. Detailed instructions will be given to you on how to make the return. A restocking fee of 25% will be deducted if your orders are cut or altered or if they are special order items. The original shipping and handling fee is non-refundable from the order.

The following customized products cannot be returned:

  • Custom window treatments
  • Custom windows
  • Custom exterior shutters
  • All doors
  • Steel door glass
  • Replacement glass tabletops
  • Building plans, mini-prints, blueprints, and renderings

In-store Returns

You have 90 days to return your products back to Menards. You can go to any of Menards stores to return your items. Please make sure to bring the original sales receipt or the order confirmation email along with your items to return as mention in Menards Return Policy. Go to the desk service at the entrance of the store. Online purchases from Menards can also be returned to Menards stores.

Menards Delivery and Shipping Policy

Menards shipping is done on business days from Monday to Friday. The processing time varies by product and quantity. The shipping time depends on the method you select for shipping. You can ship to home, ship to the store, or pick it up at the store.

  • Overnight shipping orders are shipped as quickly as possible.
  • Large package orders will be scheduled in a 4-hour window.

Menards Gift Card Policy

Menards provide physical gift cards and gift cards. The physical gift cards can be purchased online and in-store. The amount in the gift cards can be between $5 and $2000. The maximum gift card amount per transaction is $2000. The physical gift cards are shipped via mail, and eGift cards are sent by email.

Menards Return Policy without Receipt

If you don’t have a receipt for your purchases made by check or credit card, you can print it using the Return Receipt Kiosk at the customer service desk at any Menards store. You can also print it online for the check and credit card. In-store credit will be issued for your items that are on order.

Points To Remember

No refunds will be made without a receipt.
A valid government-issued ID will be required for all no-receipt returns.

Menards Order Cancellation Policy

You can inform the Online Customer Service Representatives that you want to cancel your order. It may be possible that your order has already started to process, and it cannot be canceled. If you cannot cancel your order, you can use the return methods to send back your items and receive a return or refund for them. You can read the return methods given above in this article.

Menards Faulty items Returns Policy

If you receive a faulty, damaged, or defective item from Menards, you can contact the Online Customer Service Representatives within 3 days of receiving it. The team will assist you in returning the faulty item and giving you a refund or exchange for it.

Menards Store Timings

You can go to the Store Locator on the Menards website to learn about the store hours and location of the nearest Menards store to you.

Menards Contact Details

You can contact the Menards Customer Service team at their website by sending them an email.

Menards Social Media Handles

FAQs

As per Menards Return Policy, you cannot return any item back to Menards after 90 days. No refunds or exchanges will be made after 90 days.

You will receive your refunds in 7-10 business days.

No refunds at Menards will be made at Menards.

Yes, you can return your online purchase to the Menards store, but it depends on the store whether they allow it or not.

You can return unneeded pallets to Menards stores.

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