NA-KD Return Policy

NA-KD Return Policy 2024 | All Details You Should Know

If you purchased the product from NA-KD and are not satisfied with the purchase, then NA-KD Return Policy allows its customer to make a return. The NA-KD return window varies from product to product. The general products must be returned within 30 days of purchase. You can make a return via mail.

The product must be returned in its original condition along with a receipt. The product must be returned in its original condition to get your refund or return/ exchange the product at NA-KD.

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Details of NA-KD Returns:

Information Details 
Website NA-KD
Return time 30 days¬†
Return medium Online 
Exchange NA
Refund method Original Payment Mode

Methods to Return at NA-KD:

To return your order, you need to fill out the form that came with your purchased or ordered item. Fill out the form and enclose it in your package. You can also swap your orders for a refund and then place an order for a new item. The following are NA-KD’s return methods for their customers for easy and flexible returns.

What is NA-KD Online Return policy?

You can return your products through mail. You need to register your return at our return portal. Provide details about your product order number, name, email and receipt and send us your package. Try to return your items in an unopened stage. Make sure that your product must be in its original condition and eligible to return. Try to return your items in an unopened stage.

NA-KD Returns

Go to the website and follow given prompts to make a return. Return label is required to mail your product. You will be informed via mail once your return has been processed. The product must be returned along with the receipt.

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What are the NA-KD return policy conditions?

There are following condition that you must fulfill to make a successful return at NA-KD:

  • The product must be returned within 30 days of purchase.
  • The product must be returned in its original condition as you have received.
  • The product must be intact.
  • The product must be undamaged and unbroken otherwise it will not be eligible for return.

What is NA-KD Refund policy?

As per NA-KD return policy, you must return the product within its time period that mentioned above. Your refund will reflect back to your bank account within 14 business days in the original payment method. Make sure that your product is an unworn and undamaged, return must be made with all the required documents to get a full refund.

Important

If you return the product via mail then shipping charges will be deducted from your refund.

What is NA-KD Exchange Policy?

Unfortunately, NA-KD does not offer an exchange policy. If you want to make an exchange via mail then it is recommended that, first return your product for a full refund and then place a new order. You have 30 days to make an exchange at the store.

The product must be in its original condition. To make an exchange at the store is convenient and all the processes are in front of you. For more queries, you can contact our customer service department.

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What are NA-KD return Policy Exceptions?

  • You are allowed to make a return of swimwear if all the tags and hygiene lingerie still attach with the item at the time of return.
  • You are only eligible to make a return of jewelry if the plastic seal is not opened.
  • You can make a return of beauty products if your product is still in the original packaging. The original packaging must not be broken.
  • Sale items can be returned if the product has all the tags and in its original condition.

What is NA-KD Order Cancellation Policy?

Once your order is placed or imported to our system, you are not allowed to cancel or change your order. However, you are allowed to make a return after receiving it. You get help from this article to return your product at NA-KD. You have 30 days to return your order.

NA-KD Gift Cards:

You can get a gift card from their store. Once the order is confirmed, the gift card is sent to your email address. It may take 24 hours to send your gift card. Gift cards are valid for 2 years. You are not allowed to use discount codes when you use a gift card for the payment. If there’s money on your gift you can use it for multiple orders in future. If it is lost or stolen, the company is not responsible to redeem your cash or gift card. Gift cards cannot be refunded or exchanged.

NA-KD Delivery and Shipping Policy:

NA-KD offers two delivery methods i.e. DHL express and UPS. You can check your delivery time and cost in the checkout before you place your order. DHL might take 3 to 5 business days to deliver your order. If you choose the UPS shipping method then it may take 5 to 7 days to deliver your order at your door. In both methods tracking is available, you can track your order.

Contact Details:

If you want to get in touch with the customer service department, you can use the contact form on their official website. You need to provide us with all the necessary details. We will respond to your email and get back to you with the answer as soon as possible.

NA-KD Social Media Links:

FAQs:

No, you cannot return a damaged or defective product at NA-KD. If you opened the product and its original condition then you can easily make a return. In case, if you have received damaged or defective product from the NA-KD then you can return or exchange the product but you need to inform the customer support department as soon as possible.

Customers have 30 days to make a return. Product must be in its original condition and all tags must be intact with the product. The return product must be in good and sellable condition.

No, you are not eligible to return used products or if the product has no tags.

No, gifts cannot be returned to the NA-KD. However if you purchased a gift item then you can return it.

No, you are not allowed to make a return after 30 days. The product must be returned within 30 days of purchase.

Unfortunately, NA-KD does not offer an exchange policy. But if you are unsatisfied with the purchase you can return your product.

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