Princess Polly Return Policy 2026 | Urgent Refunds & Exchanges
Learn all necessary details about Princess Polly Return Policy, by easy to follow tips to time frame for returns, refunds and exchanges. Read to have a seamless return experience with popular fashion brand.
Princess Polly offers qualitative and best products to their clients. Still if you are not happy with your purchase, Princess Polly allows you to return your item within 30 days of purchase. Your item must be in its original condition along with proof of purchase and all tags.
Return Peried
30 Days
Exchange Time
Available
Refund Process
10 Days
Shipping FEE
Non-refundable
Details of Princess Polly Returns:
| Information | Details |
| Website | Princess Polly |
| Refund method | Original payment method |
| Contact details | +1 323-543-7376 |
| Return period | Within 30 days |
| Website |
Princess Polly Return Policy Method:
There are multiple ways to return your package:
Princess Polly Store Returns:
Princess Polly Online:
Most Popular GUCCI RETURN POLICY 2024
International Return Policy:
To begin the return process, login into your account here, locate your order under “orders” and click to start a return or exchange. Please note, items not received in accordance with our return policy are subject to rejection and will be automatically discarded. Princess Polly do not provide exchanges for international orders at this time.
International Returns should be shipped to:
Princess Polly Returns 5026 Chino Hills Pkwy Chino, CA 91710
International orders may be returned for a full refund or store credit. International customers are required to cover the return shipping cost. Be sure to include the order ID card in your package and take note of your tracking number as we won’t be able to track this for you.
Conditions for Returns:
Princess Polly Refund Policy:
Princess Polly takes up to 10 days to process and issue a refund. The refund period may vary according to the bank accounts. Refunds with Shop Pay or After Pay are eligible to process but method is slightly different.
After Pay Refunds:
Shop Pay:
Princess Polly Exchange Policy:
If you’re located in the US, you can book up to 3 free exchanges per order.
- Instant Exchange
- Standard Exchange
Instant Exchange:
The card will be charged the total amount, if an instant Exchange item is not returned within 14 days.
Standard Exchange:
You will receive a confirmation email that includes your new order number. Once your return is scanned by the carrier your exchanged order will be processed.
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Exceptions of Princess Polly Return Policy:
Princess Polly Warranty Claim Policy:
Contact customer support +1 323-543-7376 and tell them if you have received damaged or faulty products. They will treat this with high priority and do our best to fulfill your claim.
Delivery and Shipping Policy of Princess Polly:
If your order is being shipped to the east coast, you can expect to receive the package within 3-6 days. If your order is above $50, your shipping cost is free.
| Shipping Type | Timings | Orders Over $50 | Orders Under $50 |
| Standard Shipping | 3–6 Business Days | FREE | $6.99 USD |
| Express Shipping | 3–4 Business Days | $3.99 USD | $9.99 USD |
| Expedited Shipping | 2 Business Days | $15.99 USD | $22.99 USD |
| Overnight / Next Business Day | 1 Business Day | $22.99 USD | $27.99 USD |
| Local Next Business Day | 1 Business Day | $3.99 | $9.99 |
Princess Polly Return Policy Without Receipt:
If you have lost your receipt, or you don’t have proof of purchase you can still make a return. Items must be returned within 30 days of purchase or being received. Contact customer Support, they will help you to initiate a return.
Princess Polly Gift Card Policy:
Princess Polly issued a refund in the form of the original method you used initially. Your refund will be applied to the gift card, if you used Princess Polly gift card to pay for your order. This gift card has a minimum 3-year expiry date.
Store Timing:
To find the store hours, directions, addresses, and phone numbers near you, you must enter your ZIP code, city, or state with the Store Locator.
Contact Details:
| Contact | Details |
|---|---|
| +1 323-543-7376 | Mon-Fri, 9 am – 3 pm PST |
| TEXT at +1 323-673-2615 | 9 am – 5 pm PST |
| Submit via Inquiry Form |
Social Media Handles:
FAQs:
How long will it take to process exchanges?
Exchange process is much quicker and easier than the return process. The exchange is processed, once your return is dropped off and examined. You will not need to wait seven days, if there are other Princess Polly products you are interested in for exchange.
Where can I find my return label?
If you are from Australia and New Zealand, you will receive a return label via an email once your return has been finalized. All other international customers are required to post with their local post office.
Can I return used products to Princess Polly?
Yes, you can return used products to Princess Polly. But the item should be in its original condition along with all tags.
What is the refund process if I use a gift card?
The refund will be reissued to the original gift card, if you used the gift card to make payment.
Can i cancel my order?
As soon as you place your order, they are on it – they know you need it fast! This means they are unable to make any changes or action order cancellations.
I received damaged product. what can i do now?
To fix this problem , head to contact page here to get in touch with our Customer Experience team.
Please attach a photo of the damaged package along with any damaged items you received.
Conclusion:
Princess Polly offers a comprehensive, customer-first return and exchange policy with multiple return options, free exchanges, and clear refund guidelines. To ensure your return is successful, make sure to follow the item conditions, keep packaging intact, and initiate returns within 30 days of delivery.
