“Fashionable Returns, Effortless Choices: A Commitment on Pull and Bear Return Policy“
Pull and Bear has a good return window, allowing its customers to return a product within 30 days of purchase. The return product must be in its original condition and its original packaging. Make sure that your product is not damaged and worn. The product must be in its good and sellable condition.
You have to provide the proof of purchase to get your refund back. You have to pay return shipping charges if you make a return after the 15 days of return period.
Details about Pull and Bear Returns
|Pull and Bear
|In store & Online
|In store & Online
|Original form of payment
|877 287 1682
Return Methods at Pull and Bear:
Customers can return their product via mail or in-store. Pull and Bear does not accept the products if they are damaged.
In-store Return to Pull and Bear:
If you are not satisfied with the purchase at Pull and Bear then you can make a return at Pull and Bear retail store within 30 days of purchase. You just need to bring back your product at the store, the product must be in its original packaging along with the receipt. Visit the store and meet a customer representative.
You can ask for help from them. Customer representative will check your product and receipt for eligibility. If they approve your product then you can make a return at a store. They will issue your refund immediately if your product complies with the Pull and Bear return policy.
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Online Returns to Pull and Bear:
If you are unhappy with the purchase and want to return your product via mail then you have 30 days of purchase or delivery. You must attach the return label with the product that you want to return. Return label is provided by the company, if you did not receive it at the time of delivery then you can also get it from their website or your order confirmation email.
If you have logged in to your account you can also get a return label from your account. You just need to login to your account then go to the “my Account” section and visit “My Purchases” and click Return Request.
Pull and Bear Refund Policy:
The product must be returned within 30 days of purchase. Your refund will be issued up to 14 business days in the original payment method. If you want a full refund the item must be returned along with the original receipt. If you make a return with a receipt then you will be able to get a refund in the form of payment method you used initially.
If you do not receive a refund within 14 working days you need to contact your bank or your card company. Make sure that your product is an unworn and undamaged, return must be made with all the required documents to get a full refund.
Pull and Bear Gift Card Policy:
If you want to return the gift purchase, you have to provide the Gift receipt. The refund will be issued in the form of Store credit or Voucher. You can use this store credit for future use to make a purchase at Pull and Bear’s retail store or website. Gift orders can be returned but you are not allowed to make a return of Gift Card. You have 30 days to make a return gift card purchase.
Pull and Bear Return Conditions:
Return of Faulty Products to Pull and Bear:
If you have received a damaged or defective product from the company, a wrong product that you don’t want then you need to inform the customer care department as soon as possible. They will make arrangements for pick-up or they are responsible to pay shipping charges.
Pull and Bear Exchange Policy:
As per Pull and Bear return policy, you can make an exchange within 30 days of purchase. The staff will facilitate you with the exchange service with a different item, style, size or color. If you want to make an exchange for a difference then you are not allowed to do so. You have to choose a different method.
First you need to return the purchase for a full refund and then place a new order. If you need more assistance please call at Pull and Bear’s customer service department. You can make an exchange both in-store and online.
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Pull and Bear Return Policy Exceptions:
As per Pull and Bear return policy, there are few exceptions:
Pull and Bear Return policy Without a Receipt:
You can still make a return at Pull and Bear if you don’t have a receipt. It would be recommended to make an in-store return without a receipt, because you have to submit valid government id at Pull and Bear. You will be able to get a replacement or your refund will be issued in the form of store credit.
Send us an Email at [email protected]. You can call us at 877 287 1682. If you need more assistance please visit our website.
Pull and Bear Customer Service Hours:
Pull and Bear customer service hours are 8:00 AM to 5:00 PM from Monday to Friday. On Saturday 9:00 AM to 5:00 PM.
Pull and Bear Store Hours:
To find the store hours, directions, addresses, and phone numbers near you, you must enter your ZIP code, city, or state with the Store Locator.
The store hours of the Pull and Bear in the UK are 9:30 AM to 9:00 PM from Monday to Saturday.
On Sunday the store hours are 11:30 AM to 6:00 PM.